Arthur R. SmithThe Art of Giving and Receiving Adviceverified_publisherHarvard Business Review - David A. Garvin and Joshua D. MargolisSeeking and giving advice are central to effective leadership and decision making, and they require emotional intelligence, self-awareness, restraint, diplomacy, and patience on both sides. But managers tend to view these competencies as “gifts” that one either has or lacks. The authors argue …
Arthur R. SmithThe Discipline of Business Experimentationverified_publisherHarvard Business Review - Stefan Thomke and Jim ManziThe data you already have can’t tell you how customers will react to innovations. To discover if a truly novel concept will succeed, you must subject it to a rigorous experiment. In most companies, tests do not adhere to scientific and statistical principles. As a result, managers often end up …
Arthur R. SmithFlipboardIcon version of the Flipboard logoThe Manager’s One-Minute Guide To Brainstorming Appsfastcolabs.com - Tyler HayesBy Sven Lenaerts 4 minute Read The most misunderstood axiom about technology among management is that building a successful digital product begins …
Arthur R. SmithThe Wisdom of 'Wisdom Councils' - American City and Countyamericancityandcounty.com - 26th March 2014By Jim Rough Bregenz is a small city on Lake Constance at the westernmost edge of Austria. In the heart of the city is a parking lot facing a lake. As …
Arthur R. SmithOrganizations reap benefits from a knowledge-enhancing Web experiencekmworld.comCompanies are using knowledge management to improve the Web experience of customers in life sciences, professional services, mortgage lending and a …
Arthur R. SmithBig data: hype or transformation?kmworld.comIDC predicts that the market for big data technology and services will hit $32.4 billion in 2017, nearly doubling the predicted size for 2015 and an …
