Organisational Behaviour

By Annette Clancy | undefined

MBA students: it is OK to be human

The world is awash with the idea of self-improvement. Be more mindful, we are told. Meditate, set yourself goals, take regular exercise, eat clean …

MBA

US employers are officially barred from requiring service workers to be happy on the job

Some service workers can be unpleasant to deal with, but employers can’t demand that they perk up. US labor laws protect workers’ right to be grumpy on the job.<p>The National Labor Review Board has ruled that employers cannot force employees to always be cheerful, as much as they might want …

The Workplace

Tech’s Troubling New Trend: Diversity Is in Your Head

OAKLAND, Calif. — Discussing her work at Apple at an event last week about fighting racial injustice, Denise Young Smith, the company’s vice president of diversity and inclusion, said, “There can be 12 white, blue-eyed, blond men in a room and they’re going to be diverse, too, because they’re going …

Diversity

Feeling like an impostor? You can escape this confidence-sapping syndrome

Even the highest achievers, such as Albert Einstein and Maya Angelou, suffer from this corrosive form of low self-esteem. But there are coping strategies<p>The philosopher Bertrand Russell wrote: “The whole problem with the world is that fools and fanatics are always so certain of themselves, and …

Psychology

A field guide to jerks at work

Ten years ago, the typically ­sober and staid management book genre welcomed an off-color title to its shelves. Despite a name unable to be printed in a family newspaper, Stanford professor Robert Sutton’s “The No A--hole Rule” became a runaway bestseller, selling 800,000 copies and sparking …

Leadership

Can no one save us from the open-plan office?

This week I discovered three new things.<p>The battery life on the latest Apple MacBook Pro laptop is not bad. A British man on a stag do has swum …

The Workplace

Good News for Young Strivers: Networking Is Overrated

Not long ago, after interviewing a venture capitalist onstage, I announced to the audience that we would take questions but no pitches. The first person at the microphone asked the investor to fund his start-up. I cringed as the second person started to pitch, too. Our educational event had quickly …

Networking

White House aides can’t stop talking about President Trump like he’s a toddler [UPDATED]

[<b>UPDATE</b>: this post will be updated occasionally with additions to the Trump-as-toddler meme. Scroll to the bottom for the more recent additions.]<p>It started, as all 2017 stories about American politics start, with a garden-variety snarky tweet:<p>The point of the tweet was to push back on the …

Donald Trump

A Place for Inside-the-Box Thinking

For 39 years, Clark Kent has had a serious problem. He could not just duck into a telephone booth, rip off the suit and tie and dash off to do the Superman thing.<p>This has been clear since the movie “Superman” was released in 1978. Clark Kent, played by Christopher Reeve, had trouble finding a …

Clark Kent

Experience counts for little in tech’s young dream

Silicon Valley

How to Build Resilience in Midlife

Much of the scientific research on resilience — our ability to bounce back from adversity — has focused on how to build resilience in children. But what about the grown-ups?<p>While resilience is an essential skill for healthy childhood development, science shows that adults also can take steps to …

Sheryl Sandberg

How I’ve Learned To Lead As An Introverted CEO

“I’m generally slow to speak or act,” BuildDirect CEO Jeff Booth confesses. Here’s how he’s turned that into an advantage.<p>Most people who know me would be surprised to learn I’m an introvert, and if you’re an introvert also, chances are some people would be surprised to learn it, too.<p>It’s well …

I’ve broken my own three rules about leaving a company

News (Ireland)

Love your staff and treat them well

New Apple HQ a hymn to grown-up office values

No infantilised decor, no nerd caves: Steve Jobs left a monument to workspace maturity<p>Mon, Jul 3, 2017, 06:45<p>“Apple Park is Steve Jobs’s last, …

News (Ireland)

Flip-flop finance? Dublin’s Citi bankers to dress down for summer

Customers are unlikely to encounter bankers in Bermuda shorts, however<p>Fri, Jun 30, 2017, 14:27 Updated: Fri, Jun 30, 2017, 14:28

Obedience to authority: most of us would follow orders to do terrible things

Alarming findings by Prof Stanley Milgram of Yale University have since been confirmed in many studies<p>Fri, Jun 30, 2017, 10:54<p>In 1961, Stanley …

Psychology

Study: Voters facing economic uncertainty prefer a dominant leader

On Leadership<p>(Jim Watson/AFP/Getty Images)<p>Since the election, analysis after analysis has examined how an inexperienced politician whose divisive …

Uber Founder Travis Kalanick Resigns as C.E.O.

Travis Kalanick stepped down Tuesday as chief executive of Uber, the ride-hailing service that he helped found in 2009 and built into a transportation colossus, after a shareholder revolt made it untenable for him to stay on at the company.<p>Mr. Kalanick’s exit came under pressure after hours of …

Uber

The Universal Phenomenon of Men Interrupting Women

For women in business and beyond, it was an I-told-you-so day.<p>The twin spectacles Tuesday — an Uber board member’s wisecrack about women talking too much, and Senator Kamala Harris, Democrat of California, being interrupted for the second time in a week by her male colleagues — triggered an …

Kamala Harris

How malignant narcissist bosses destroy companies

The psychology of what makes a good company – and why this is often derailed<p>Fri, Jun 2, 2017, 00:00

Drink Up, Business Travelers. The Minibar Is on the Way Out.

Do you think of hotel rooms as having spacious, old-school desks, the kind that invite long hours of working? And bureaus with a half-dozen drawers? Minibars, too? Well, perhaps you haven’t stayed at a hotel lately.<p>Ben Schlappig, a 26-year-old travel blogger and consultant, has spent more nights in …

Hospitality

Underpaid and overburdened: the life of a Facebook moderator

Testimony from those working to keep beheadings, bestiality and child sexual abuse images off Facebook indicates that the support provided isn’t enough<p>“There was literally nothing enjoyable about the job. You’d go into work at 9am every morning, turn on your computer and watch someone have their …

Child Abuse

Ian Brady's psychiatric nurses speak of 'daily miracle' of treating him

Ashworth hospital staff talk of difficulty in setting aside the crimes of the Moors murderer to treat him like any other patient<p>Psychiatric nurses who cared for Ian Brady at the high security hospital where he was imprisoned have spoken of the “daily miracle” it took to put his crimes aside and …

Disease

Reproduction was exhausting. So don’t write us off at work just because we’re over 50

Lucy Kellaway: Once clubbing and children are behind us, we have far more to offer professionally<p>Mon, May 15, 2017, 06:09<p>A couple of weeks ago I sat …

Why manners maketh managers

When I meet Eve Poole for tea at a London hotel, she is open and engaging, not to mention a picture of fine grooming. Perfectly attired in cream and …

Leadership

Owning Your Own Future

PALO ALTO, Calif. — Political analysts will long debate over where Brexit, Trump and Le Pen came from. Many say income gaps. I’d say … not quite. I’d say <i>income anxiety</i> and the stress over what it now takes to secure <i>and hold</i> a good job.<p>I believe the accelerations set loose by Silicon Valley in …

Brian Krzanich

Chief executives are not superheroes

News (Ireland)

“Positive thinking” has turned happiness into a duty and a burden, says a Danish psychologist

Everyone wants you to be happy: Self-help books dish out advice on how to stop worrying, boost happiness, and banish negative thoughts; bosses want to see smiling enthusiasm in the workplace; and the only way to respond to “how are you?” is with a joyful “great!” But according to Svend Brinkmann, a …

Happiness