Leadership

By Angela Driver | Leadership insights, lessons and inspiration for business and community change agents.

With a New Apology, Starbucks's CEO Just Taught an Important Lesson in Leadership

Firing the employees involved probably wouldn't help things at Starbucks. Hopefully, this will<p>Many are criticizing Starbucks for the way it handled a recent incident in which two African American men ended up getting arrested at a Philadelphia store.<p>The story, according to <i>The New York Times</i>:<p>Two …

Leadership

Starbucks Just Learned that Virtue Signaling Isn't Enough, You've Got to Be Virtuous

Calling police on black men who were acting like, well, Starbucks patrons, was a bad idea.<p>Remember when then Starbucks CEO Howard Schultz declared that his baristas were now going to spend there time serving coffee and lecturing--oh, oops--discussing race with their customers? Because who better to …

Race Relations

7 Effective Ways to Work Super Long Hours Without the Health Risks of a Workaholic

It has everything to do with your ability to mentally detach from work.<p>When we think of workaholics, we conjure up images of unshaven, bloodshot-eyed entrepreneurs working 80-hour weeks, eating junk food lunches at their desk (in the middle of a conference call), and getting up at 4 a.m. for …

Workaholics

How to lead with influence instead of authority

Clearly, leadership potential exists within each of us. That potential can be triggered by outside events, or it can be learned by exploring …

Gig Economy

Myers-Briggs just discovered there is a personality type for entrepreneurs — see if you have it

Michael Buckner/Getty<p><b>Your Myers-Briggs personality can affect everything from where you should live to which dog you should own.</b>• <b><br>Most recently, it has</b> …

Psychology

Want Your Employees to Rave About Your Leadership Skills? Make Sure Any of These 6 Things Happen Daily

It's been found that you can achieve great results and have meaningful relationships at the same time.<p>Whether your company is a startup or an established firm, I want to share about a compelling leadership model that will get the best out of employees.<p>It's based on the seminal research of Dr. Jim …

Southwest Airlines

Suzy Welch: What to say when an interviewer says, 'Describe yourself in 3 words'

You want to present yourself as a seasoned, well-rounded candidate for a job, so describing yourself to an interviewer in just three words may be a …

Employment

Stop Ending Your Speeches with 'Any Questions' and End With This Instead

Don't let your audience decide how you're going to end your presentation<p>You have a big presentation to make to your client, your funders or your boss. You've spent hours developing a deck that's concise, crisp and visually stunning. You've practiced the delivery so that you speak with clarity, calm …

Public Speaking

This is how to become mentally strong: 3 secrets from neuroscience

Ever get to the point where your brain is just pooped? The ol’ grey matter is waving the white flag. You’re exhausted. You can’t go on. You’ve got no …

Self-help

Servant Leadership Is Not What You Think: Ken Blanchard Explains

What is “servant leadership” and how can it make you a better leader?<p>Often in life and work, we become focused on tasks instead of people. If left unchecked, this “results first, team second” mentality can lead to low morale and even lower performances. However, by leading from the ground up and …

Leadership

The tiny ways prejudice seeps into the workplace

Microaggressions are everyday slights and indignities some people encounter all the time - while others aren’t even aware they’re committing them.<p>To a female CEO: “Can I speak with your boss?”<p>To a man who’s a nurse: “Wow, you don’t see many male nurses.”<p>To an LGBTQ intern: “Huh, you don’t sound …

University of London

How to Use the Principles of Adaptive Leadership in the Workplace

How to Use the Principles of Adaptive Leadership in the Workplace<p>Pursue the Four Dimensions of Adaptive Leadership to Ensure Success<p>Updated April 02, …

Leadership

A look at the work desks of 7 successful people

Zillow Group CEO Spencer Rascoff, Trivago CEO Rolf Schromgens, and Thrive Global CEO Arianna Huffington all have something in common: They're successful business leaders helming big-name companies. But when it comes to their workspaces, they couldn't be more different.<p>Rascoff favors a treadmill …

Productivity

I Asked the CEO of a Company That Preaches Brutal Truth to be Honest With Me. It was Brutal

This was, I confess, enjoyable. And offers a lesson in being whom you claim to be.<p><i>Absurdly Driven</i> <i>looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.</i><p>On many days, research reports fall upon my inbox like comedic actors of the Mr. Bean School trying to get a laugh.<p>…

Business Strategy

Google’s DeepMind AI Takes An Aggressive Nature. Is That A Reason To Worry?

Self-preservation is an instinct that every human being has. Now imagine this, an AI that cannot process any emotions yet have the same instincts as …

Artificial Intelligence

We're on the Brink of a New Era of Innovation. Will You Survive It?

It's better to prepare than adapt because, by the time you see the need to adapt, it may already be too late<p>One of the most interesting things I discuss in my book <i>Mapping Innovation</i> is what I call the new era of innovation, which will create profoundly new technologies, classes of data and business …

Innovation

The Most-Highlighted Book on Amazon Is 11 Years Old and Was Rejected by 27 Publishers

Among other things: "There are parts of it that make me cringe a little bit."<p>Have you read <i>The Four Hour Work Week</i>?<p>It was a massive bestseller for years, and has been translated into more than 40 languages. However, I was surprised to realize that more than a decade after its publication, it still …

Writing

How to Do Nothing So You End Up Doing Something

Love doing nothing but can’t stand having to think about your nothingness (aka mindfulness)? Well, have I got a concept for you: It’s called <i>niksen</i>, …

Outsourcing

How to Bounce Back After Hitting Rock Bottom In Your Career, According to Walt Disney and Steve Jobs

These three lessons from those who have been there can show you the best way out.<p>Like most people, I relish the feel-good stories of successful people who overcame setbacks to make it to the top. But what about when you have a complete career breakdown? I mean a time when you hit rock bottom and …

Motivation

Culturally Competent Leadership

Last week I had the pleasure of attending the IB Global Conference in Singapore with my amazing CISB colleagues. For me this was one of my first …

Globalization

5 Powerful Rituals to Become More Resilient

Every now and then, life punches below the belt. How can you be resilient when times get tough and you feel bad?<p>There are all kinds of strategies for …

Self-help

The Emotional Journey of Creating Anything Great [Infographic]

Are you working on something now and feeling the pain of the creation process? Today’s infographic shares the emotional journey that most people go …

Self-help

Want to Raise Kids Who Won't Give Up Easily? Teach Them the 'Batman Effect' | Inc.com

It's tough to teach kids perseverance and mental strength in the modern world. Technology allows for instant gratification and our digital devices offer an easy escape when things get tough.<p>Kids have shorter attention spans and less patience than ever when things aren't going their way. The good …

Parenting

We’re Teaching Grit the Wrong Way

To get students to choose schoolwork over immediate pleasures, stop focusing on willpower.

Will Power

Growth Mindset: Clearing up Some Common Confusions

<b>Confusion #2: To foster a growth mindset, simply praise children for working hard</b><p>A body of research has shown that telling children that they’re …

Clean Up Corrosive Interpersonal Dynamics on Your Team with This System

“The consequences of not identifying and addressing conflicts and corrosive team dynamics are always dire,” says <b>Laura Gates</b>, whose work as an …

Leadership

The brain learns completely differently than we’ve assumed, new learning theory says

(credit: Getty)A revolutionary new theory contradicts a fundamental assumption in neuroscience about how the brain learns. According to researchers …

Machine Learning

Leadership lessons from Australia’s cheating cricketers

Steve Smith, the disgraced captain of Australia’s cricket team, made it sound like a run-of-the-mill meeting of the sales team, discussing a plan to …

Leadership

THE FT COLUMN: Leadership lessons from Australia’s cheating cricketers

Steve Smith, the disgraced captain of Australia’s cricket team, made it sound like a run-of-the-mill meeting of the sales team, discussing a plan to …

Leadership