Future of Work and Organisations

By Andy Spence | Including people management, technology, demographics, workplace and rethinking organisations - all with an added dose of randomness.

A Sociology of the Smartphone

<i>Adam Greenfield</i> | Radical Technologies: The Design of Everyday Life |<i> Verso | June 2017</i> |<i> 27 minutes (7,433 words)</i><i></i> <i>Below is an excerpt from</i> Radical …

Long-form Journalism

7 Startups Giving Artificial Intelligence (AI) Emotions

We’ve written <i>a lot</i> about artificial intelligence (AI) here at Nanalyze, and just when we feel like there’s not much more we can add to the topic, we …

Robot Overlords: AI At Facebook, Amazon, Disney And Digital Transformation At GE, DBS, BNY Mellon

Searching recently for evidence of artificial intelligence taking over our jobs, lives, and everything else, Tom Davenport came up empty. “Nary a robot overlord to be found,” he declared at the 14th MIT Sloan CIO Symposium. A day later, at the 3rd RE•WORK Deep Learning Summit, I found many humans …

Intelligence

Cognitive collaboration: Why humans and computers think better together

Article<p>Cognitive collaboration Why humans and computers think better together<p>January 23, 2017<p>Some have voiced fears that artificial intelligence …

Intelligence

The Seven Deadly Sins Preventing Meaningful Work

Employee ExperienceFuture of WorkHR TechnologyUncategorized<p>Andrew Spence • May 22, 2017 • 0<p>• 5<p>People are more likely to view work as meaningful when …

Employee Engagement

How Blockchain Could Help Emerging Markets Leap Ahead

Much has been made of the potential for blockchain technologies to open up new vistas for business and society. But is there a way for this revolutionary technology to empower the rich and poor alike? We argue that, like previous revolutionary ideas, blockchain has the potential to help developing …

Innovation

What’s now and next in analytics, AI, and automation

Innovations in digitization, analytics, artificial intelligence, and automation are creating performance and productivity opportunities for business …

Intelligence

10 work skills for the postnormal era

World Economic Forum’s skills list is way out of date<p>Dion Hinchcliffe tweeted out a graphic (not exactly the one below, but essentially the same) …

Why we need to talk about good work

Matthew Taylor explains why now is a particularly critical time to make good work an integral part of the national agenda<p>For most of us work is one …

From chatbots to measuring the lifetime value of employees: AI is rapidly augmenting HR

When SD Worx conducted an online poll of its customers, asking which functions of HR would benefit most from artificial intelligence (AI), it found …

The meaning of life in a world without work

As technology renders jobs obsolete, what will keep us busy? Sapiens author Yuval Noah Harari examines ‘the useless class’ and a new quest for purpose<p>Most jobs that exist today might disappear within decades. As artificial intelligence outperforms humans in more and more tasks, it will replace …

Singularity

The United States of Work

Work no longer works. “You need to acquire more skills,” we tell young job seekers whose résumés at 22 are already longer than their parents’ were at …

Basic Income

The Scandinavian Approach to the Employee Experience: What It Means and Why It Matters

Let me introduce these persons to you. Each one of them presents ideas and suggestions about the future of work and the future of HR, but more …

Sofas and surveillance: Technology firms and the office of the future

Sofas and surveillanceTechnology firms and the office of the future<p>Their eccentric buildings offer clues about how people will work<p>print-edition …

Is the “augmented customer” the future of tech?

A report released this week by global research and consulting firm Ovum has explored the changing identity of the customer in the digital age with the emergence of what they term the “Augmented Customer” — an interconnectedness between customers, retailers, and technology.<p>“With the number of …

Uber Shows How Not to Apply Behavioral Economics

A recent New York Times article on how Uber is using various insights from behavioral economics to push, or nudge, its drivers to pick up more fares — sometimes with little benefit to them — has generated quite a bit of criticism of Uber. It’s just one of several stories of late that have cast the …

Will Democracy Survive Big Data and Artificial Intelligence?

<i>Editor’s Note: This article first appeared in</i> Spektrum der Wissenschaft, Scientific American<i>’s sister publication, as “D</i><i>igitale Demokratie statt</i> …

Intelligence

How Will Blockchain Impact HR?

Of all the emerging technologies, blockchain is the least exciting as a technology, but potentially the most impactful on society. Blockchain doesn’t …

Bitcoin

The Corporate Implications of Longer Lives

References<p><b>1.</b> J. Oeppen and J.W. Vaupel, “Broken Limits to Life Expectancy,” Science 296, no. 5570 (May 10, 2002): 1029-1031.<p><b>2.</b> L. Gratton and A. …

MIT

Twelve Forces That Will Radically Change How Organizations Work: The New New Way of Working

Related Expertise People & Organization,<p>The <i>New</i> New Way of Working<p>, Susanne Dyrchs,<p>Contact the Authors<p>Senior Partner & Managing Director<p>Susanne …

How to Thrive — and Survive — in a World of AI Disruption

The challenge we face today is not a “world without work” but a world with rapidly changing work.<p>The pace of progress in AI and machine learning is …

Innovation

The next-generation operating model for the digital world

Companies need to increase revenues, lower costs, and delight customers. Doing that requires reinventing the operating model.<p><b>Companies know</b> where …

Customer Experience

Here are 50 Companies Leading the AI Revolution

We know that artificial intelligence will soon reshape our world. But which companies will lead the way? To help ­answer that question, research firm …

Artificial Intelligence

How AI Is Changing The Way Companies Are Organized

Artificial intelligence tools are only beginning to penetrate the workplace, but are causing leaders to rethink how their businesses run.<p>Artificial Intelligence may still be in its infancy, but it’s already forcing leadership teams around the world to reconsider some of their core …

Artificial Intelligence

Samsung Ideas for Work

employees think using the right mobile tech has a positive impact on company performance<p>The pace of change of technology is far exceeding the speed …

Here's how IoT is transforming 6 different industries

From agriculture to retail, the Internet of Things (IoT) is changing how companies in many industries do business.<p>This is more evident than ever at the IoT Solutions World Congress, which kicked off in Barcelona, Spain on Tuesday.<p>Industry experts from all sectors are at the event showcasing how …

Internet of Things

trendwatching.com | 5 TRENDS FOR 2017 | Consumer Trend Briefing | Nov 2016

5 actionable, delight-inducing trends to run with NOW.Read the 5 Trends for 2017 Consumer Trend Briefing from trendwatching.com »

13 Predictions on Artificial Intelligence

We have discussed some AI topics in the previous posts, and it should seem now obvious the extraordinary disruptive impact AI had over the past few …

Artificial Intelligence

Waiting to make their move: Asia’s looming labour shortage

Waiting to make their moveAsia’s looming labour shortage<p>There is an obvious solution<p>print-edition iconPrint edition | Asia<p>Feb 11th 2017<p>THE agencies …