The H Factor

By H Agent 002 | The human behaviours and interactions that drive every business. Collated by the-h-factor.com.au

Power Causes Brain Damage

Over time, leaders lose mental capacities—most notably for reading other people—that were essential to their rise.<p>If power were a prescription drug, it would come with a long list of known side effects. It can intoxicate. It can corrupt. It can even make Henry Kissinger believe that he’s sexually …

Indra Nooyi

6 Things Great Mentors Do Differently

Good mentors are like Yoda -- and other lessons from the mentorship sphere.<p>Mentor-mentee relationships come in all shapes and sizes. There are company-driven programs that pair new hires with experienced employees, as well as personally driven arrangements where mentees seek out a mentor they …

Leadership

Where are you working from today?

richard_headshot_thoughtful_moskito_0.jpg<p>richard_helen_heli_ski_0.jpg<p>Richard Branson in a meeting<p>virgin_richard_branson_colombia virgin mobile team

Richard Branson

Leadership training needs to be blown up and redone

Leadership training — which admittedly barely exists at many companies — needs a rather large overhaul. I could theoretically write 10 million words …

Interfaces Need To Stop Selling Us Stuff And Start Treating Us Like Human Beings

Wolff Olins CEO Ije Nwokorie envisions a future in which technology stops trying to make everything faster, cheaper, and simpler, and instead nurtures the relationships that make us human.<p>Something major happened in 2007. My daughter got a baby brother.<p>Oh, and something else happened… the …

4 Ways to Create Processes That Will Help You Build a Stronger Legacy

Set your company up for success now and in the future. Follow these steps to building better processes.<p>Founders or starters of new divisions in established companies are used to doing everything for their businesses--often moving too fast to document their processes. Especially in the early stages …

Management

Manage Your Energy, Not Your Time

Steve Wanner is a highly respected 37-year-old partner at Ernst & Young, married with four young children. When we met him a year ago, he was working 12- to 14-hour days, felt perpetually exhausted, and found it difficult to fully engage with his family in the evenings, which left him feeling …

How to Manage a Narcissist

George, a senior executive of a large internet provider, was a participant in one of my leadership development programs. Although a very talented individual, he was seen as a nuisance within the group. He tended to monopolize the conversation, whatever the topic. All agreed that he was not a good …

Leadership

Performance goals = really what a manager needs to do

Let’s be blunt for a second: work should be about performance goals, and essentially nothing else. The time you sit there shouldn’t matter. How you …

15 Signs You're Emotionally Intelligent, Even If You Don't Feel Like It

Emotional intelligence isn't about achieving perfection. It's about learning and growth.<p>Have you ever let emotion push you into doing something you later regretted? Or allowed your feelings to hold you back from something you really wanted to do?<p>Guess what? We all have.<p>Emotional intelligence, the …

Emotional Intelligence

How I make business decisions

Richard Branson on Business is an adventure panel<p>Richard Branson on Moskito writing notes<p>richard branson virgin voyages CEO<p>Richard Branson listening …

8 Ways Your Body Speaks Way Louder Than Your Words

Source: Scott Webb/Unsplash<p>At work or at home, <b>giving feedback may be one of the most difficult challenges we face.</b> On the one hand, you have to be …

A psychologist explains why self-esteem is a 'sham'

In her new book, "Insight," psychologist Tasha Eurich argues that most of us don't see ourselves accurately, and explains why that's a big problem.<p>Perhaps the biggest bombshell she drops along the way is this: <b>Self-esteem doesn't necessarily make you more successful</b>. In fact, thinking highly of …

Self-esteem

Email writing skills: BLUF

Hopefully you’re not spending Thanksgiving polishing up on email writing skills, but let’s be honest about one thing. If I had to make a list of …

How Corporate-Speak Makes You Stupid, According to Science

Biz-blab isn't just an annoyance; it automatically reprograms your brain to think less clearly.<p>Most people realize that your brain controls the words you use. A clear, precise thinker tends to communicate using clear, precise words. By contrast, a fuzzy-minded, confused person tends to communicate …

The Brain

4 Things That Set Successful CEOs Apart

The chief executive role is a tough one to fill. From 2000 to 2013, about a quarter of the CEO departures in the Fortune 500 were involuntary, according to the Conference Board. The fallout from these dismissals can be staggering: Forced turnover at the top costs shareholders an estimated $112 …

Meaningful Work Should Not Be a Privilege of the Elite

It is hard for anyone to be <i>against</i> the idea of inclusive prosperity. Of course the bounty produced by economic growth should be broadly shared. But the devil is in the details, and when people advocate for inclusive growth they don’t always have the same things in mind.<p>Some, for example, are …

Harvard Business Review

Want to be a Great Listener? Do this 1 Thing.

Source: Mark Zuckerberg at the Facebook Developer Garage Paris, 2008, Flickr<p>Everyone knows that listening is important for managers, for …

Mark Zuckerberg

Want To Be Happier And More Successful? Learn To Like Other People

Research suggests that the best self-help advice may have very little to do with yourself.<p>Self-help advice isn’t exactly in short supply. There are research-backed tips out there for boosting confidence, resilience, risk taking, and adaptability. The message is pretty clear: Feel better about …

Psychology

Why the Millions We Spend on Employee Engagement Buy Us So Little

Organizations are spending hundreds of millions of dollars on employee engagement programs, yet their scores on engagement surveys remain abysmally low. How is that possible? Because most initiatives amount to an adrenaline shot. A perk is introduced to boost scores, but over time the effect wears …

Employee Engagement

A meaningful life or a happy life: Which do you value more?

It's a simple question with big implications.<p>The question in the headline is a good one. So before you read any further, you should think about it, …

Happiness

Augmented Reality Is Already Improving Worker Performance

The relationship between technology and jobs is center stage in the policy and academic debate. The discussion reveals a fascinating, troubling contradiction. On the one hand, there is widespread fear that innovation will lead to a loss of jobs and rising income inequality — the “race against the …

Why Grit Is More Important Than IQ When You're Trying To Become Successful

(Photo credit: Shutterstock)<p>You attended the party of a long-time friend and ran into a lot of people from high school that you hadn’t seen in years. During chit-chat over appetizers and drinks, you could feel the friendly competition heating up.<p>While comparing career accomplishments, you were …

Success

Why This CEO Appointed An Employee To Change Dumb Company Rules

Hootsuite’s “Czar of Bad Systems” has the authority to fix processes that aren’t working–anywhere in the company.<p>Earlier this year, an employee wanted to send a customer a T-shirt with our logo as a gift. There was nothing special about this particular shirt. It was an ordinary, 100% cotton crew …

Management

Ford chairman: Employees voluntarily worked with no pay to keep us out of bankruptcy in 2008

In 2008, with the economy collapsing, GM and Chrysler were in big trouble. And by April 2009, the two big automakers were looking at bankruptcy.<p>The US government stepped in and all told, between the Bush and Obama administrations, provided the car makers with $79.7 billion, of which $70.4 billion …

Bankruptcy

Difficult Messages Made Easy in the Workplace

It’s never easy to communicate difficult information to a group of employees, but with these six essential steps, you can prepare for the toughest …

Being Right vs. Feeling Right

Feelings feel more factual than fact, more real than reality, truer than truth. The truth can be staring us in the face, and we’re still more likely …

Psychology