The H Factor

By H Agent 002 | The human behaviours and interactions that drive every business. Collated by the-h-factor.com.au

This CEO Stopped Managing Results and Started Focusing on People, and Everything Changed

Traditional wisdom says you should manage your business based on results, turns out its bad advice.<p>When Jason Lippert became CEO in 2003, Lippert Components (LCI) a manufacturing company was assumed to have peaked while hovering at $100 million in sales.<p>With many companies outsourcing shipping …

lippert

How to Focus on What’s Important, Not Just What’s Urgent

Do you get to the end of the day and feel that you’ve met your most pressing deadlines but haven’t accomplished anything that’s fundamentally important? You’re hardly alone. In a series of studies recently published in the Journal of Consumer Research, people typically chose to complete tasks that …

Time Management

This Is the No. 1 Cause of Depression at Work

Decades of psychology is definitive, and happily it's something that's easy for leaders to change.<p>Mental health has been in the news recently for all the wrong reasons. From unexpected celebrity suicides to a shocking rise in the numbers of Americans killing themselves (the rate of suicides jumped …

internallocusofcontrol

Four ways managers subconsciously sabotage their own teams

Your role as a manager is to empower your employees to do their jobs well, but a few well-meaning habits can get in the way.<p>Mean, self-interested, and toxic bosses aren’t the only obstacles employees face on the job. Even the best-intentioned managers can unwittingly get in their team members’ way …

Employment

Meaning Is Healthier Than Happiness

People who are happy but have little-to-no sense of meaning in their lives have the same gene expression patterns as people who are enduring chronic adversity.<p>For at least the last decade, the happiness craze has been building. In the last three months alone, over 1,000 books on happiness were …

Research Shows The Quickest Way To Build Trust With Your Employees

One of my studies, called “How To Build Trust In The Workplace,” surveyed more than 7,000 people all about why people do, or don’t, trust their leaders. The first thing we discovered was that approximately 32% of a worker’s loyalty is the result of feeling trust towards their boss. So it’s …

Employment

5 Ways You're Sabotaging Your Own Success (And What to Do About Each)

Often times the biggest roadblock to your success is you.<p>You're hustling every day to make your life better and yet you feel like you're running in place. Why?<p>Yes a lousy job, difficult circumstances, or simple bad luck can sometimes be to blame, but according to the author of a new book, if you …

Self-help

4 signs you're being manipulated — and how to stop it

Psychological manipulation is any action that's designed to help someone accomplish their own agenda through deceptive or otherwise shady tactics. It usually involves creating a power imbalance within the relationship or interaction — and isn't all that uncommon.<p>"Most of us have to deal with it on …

My Students Don't Know How to Have a Conversation

"Students’ reliance on screens for communication is detracting—and distracting—from their engagement in real-time talk."<p>Recently I stood in front of my class, observing an all-too-familiar scene. Most of my students were covertly—or so they thought—pecking away at their smartphones under their …

When offices die, how do you design an office chair?

Office chairs have gone from corporate status symbols to afterthoughts. Here’s how one furniture manufacturer is adapting.<p>When you look around at your office, what do you see? Maybe it seems like just a bunch of chairs and tables, a few conference rooms. But that entire set up is built on an …

Ergonomics

These are the 4 different work styles and how to work with each

Experts have figured out that everyone falls into one of these styles. Once you understand them, you can figure out how everyone can get along.<p>Ever wonder why you have great chemistry with some colleagues and butt heads with others? It comes down to your working style, says Kim Christfort, coauthor …

Leadership

How to Ask Great Questions

Much of an executive’s workday is spent asking others for information—requesting status updates from a team leader, for example, or questioning a counterpart in a tense negotiation. Yet unlike professionals such as litigators, journalists, and doctors, who are taught how to ask questions as an …

Psychology

Why Great Employees Leave “Great Cultures”

“We have a great culture.” We have all heard it. We have all said it. But what does that mean?<p>Ping-Pong tables, free meals, and beer on tap? No.<p>Yoga, CrossFit classes, and massage chairs? I so need that, but no.<p>The promise of being part of a hip, equity-incentivized, fast growing team? Closer, but …

Team Building

Have Better Conversations With the "Rule of Three"

The secret to being a good conversationalist—one people enjoy talking with, and whose company they seek—is very simple. It's talking with them, not …

3 Signs That You're a Micromanager and What You Can Do to About It

If you have any of these three tendencies, you're likely micromanaging your people. If you want them (and you) to grow, here's what to do.<p>As an executive and leadership coach, micromanaging is one of the most common challenges I see. It's a common problem for many leaders, new and old alike. Left …

Leadership

Why You Need To Pay Attention To Gen X Leaders

Gen Xers are often overlooked. But they have some unique leadership attributes—and their collective power is growing.<p>Members of Generation X (typically defined as born between 1965 and 1981) are used to being in the shadow of the massive generations that came before and after them. Baby boomers and …

Leadership

Ten Leadership Lies 90% Of Managers Believe

I started my first full-time, non-temp job when I was 19. I was promoted to supervisor of my department when I was 20. The bar was not very high.<p>One of the other supervisors told me, “Don’t be too friendly with your employees.”<p>“Why not?” I asked. “We’re friends already. They’re still my coworkers. …

Leadership

Who’s the boss? Why strong leaders are ‘servants’

The best way to get your team to have your back is to win their hearts and minds. The road to that for leaders is to ‘Serve.’<p>The primary role of a …

Leadership

Don’t Let One Employee Ruin Your Great Company Culture

It only takes one employee to undo all the work you’ve put into creating a great company culture. Here’s how to stop that before it’s too late.<p>As much time and effort as you put into developing a company culture that reflects your company’s values, it only takes one toxic employee turn it upside …

Employment

6 Mental Habits of People Who Manage Their Emotions Remarkably Well

When anger rises to the surface, they don't react--they respond.<p>Anger is one powerful human emotion. It is also a very <i>normal</i> human emotion that needs to be expressed in a healthy way. But there's a place and time for appropriate anger, and we all have to learn how to manage it before it …

Anger Management

People Don’t Want to Be Compared with Others in Performance Reviews. They Want to Be Compared with Themselves

People hate performance evaluations. They really do. According to a survey of Fortune 1,000 companies done by the Corporate Executive Board (CEB), 66% of the employees were strongly dissatisfied with the performance evaluations they received in their organizations. More strikingly, 65% of the …

Employee Engagement

How Culture Shapes Emotions

One of the first impressions we get when we set foot in a new culture is how different things are. We spot the obvious first: the buildings, the …

Giving Feedback at Work: When, Why, and How

geralt / PixabayThe ability to deliver feedback is a critical part of a leader’s ability to develop the employees they lead. Without feedback, …

How Being a Workaholic Differs from Working Long Hours — and Why That Matters for Your Health

Hanna, a finance director at an international home care retailer, works long hours. She’s usually in the office from 9am to 5pm, but at home, when her three children go to sleep, she’ll work another four hours, not closing her laptop until midnight. She sometimes also works on weekends. But even …

Workaholics

Three Types Of Work Culture And How To Hire For Each Of Them

Assessing “culture fit” shouldn’t be a gut decision. Here’s how to interview candidates with more precision, based on what your work culture is actually like.<p>One of the hardest parts of hiring new employees is figuring out how well they’ll fit into your work culture. Unlike education and job …

Leadership

Create a Growth Culture, Not a Performance-Obsessed One

Here’s the dilemma: In a competitive, complex, and volatile business environment, companies need more from their employees than ever. But the same forces rocking businesses are also overwhelming employees, driving up their fear, and compromising their capacity.<p>It’s no wonder that so many C-Suite …

Good Managers Help Their New Hires Make Friends

Forming social bonds early on can help get newcomers up to speed faster. Why isn’t that a top onboarding priority for every boss?<p>The idea of helping your new team members develop friendships with their coworkers might seem too warm and fuzzy. But it isn’t. Not only should making friends be a …

The Workplace

7 Powerful Ways to Make Decisions With Confidence

A practical guide to making better decisions<p>Most of us <b>face decisions of some kind</b> on a daily basis--and many of us wonder how we can <b>improve our decision making skills</b> so we can <b>make clear, confident choices</b>. Whether you're a CEO, manager, teacher, coach, professor or anything else, you want to make …

Self-improvement

15 Favorite Interview Questions to Completely Disarm Job Candidates (in a Really Good Way)

We asked readers for their favorite interview questions -- and we weren't disappointed.<p>Maybe your favorite interview question is one of the most common interview questions. Maybe it's one of the most common behavioral interview questions. Or maybe you have a less conventional interview question you …

Employment