The H Factor

By H Agent 002 | The human behaviours and interactions that drive every business. Collated by the-h-factor.com.au

Can You Create A Magical Workplace Culture?

Source: istockDo you wish that you could change the culture of your organization? Wave a magic wand to transform the bored looks, cynicism and paper …

Leadership

5 Non-Confrontational Ways Leaders Keep Their Followers Accountable

Keeping your team accountable without being overbearing can be hard; it doesn't have to be, though.<p>I make an amazing peanut butter and jelly sandwich.<p>Seriously.<p>It's out of this world.<p>When I teach people my technique, they usually thank me and go on their way, rejoicing. However, there are always a …

Leadership

How to build your dynasty: Hire for passion, train for skill, coach for performance

Building the right team is hard. What’s more challenging is hiring for several roles at once and trying to determine how all the pieces will come together in the end. You’re trying to assess individual performance, how the team will gel, and where the gaps will be. It’s like drafting a full …

Management

Less is more when it comes to productive hours at work, says BHP CEO

Younger employees often put in long hours, cutting back on sleep to get ahead, and chief executives usually lead the charge with a ferocious attitude …

Sleep

9 Ways to Work With Difficult People (Infographic)

Effectively navigate tensions in the workplace to improve your day and your career with these tips.<p>Co-worker tensions account for about 80 percent of workplace difficulties, but fortunately there are many simple tactics to make life at the office easier.<p>Psychologists have found that a threat to a …

The Workplace

Why My Company Stopped “Auditioning” Job Candidates

After four years, Buffer realized its six-week probationary period wasn’t getting new hires to do their best work.<p>The “Buffer Bootcamp” is a rite of passage that’s long been a staple of our culture at Buffer, the 45-day period that all new teammates have embarked upon as they joined the team. …

Management

H Factor's NEW LEADER program

So now you're Leading Others? Congratulations! Your world is about to change, often in unexpected ways. Luckily we're here to help you make the …

Help Employees Create Knowledge — Not Just Share It

Many leaders see organizational learning simply as sharing existing knowledge. This isn’t surprising given that this is the primary focus of educational institutions, training programs, and leadership development courses. It’s the “sage on the stage” model, in which an expert shares what they know …

A former surgeon general says loneliness is making people worse at their jobs

Vivek Murthy doesn't mince words when it comes to the issue of loneliness.<p>"The world is suffering from an epidemic of loneliness," Murthy, the former surgeon general wrote recently in Harvard Business Review. "If we cannot rebuild strong, authentic social connections, we will continue to splinter …

Psychology

These Are The Secrets From “Best Places To Work” Any Company Can Use

While your company might not be able to afford eye-popping perks, making it a great place to work starts with some basics you can begin to adopt now.<p>Perhaps few things can make your workplace feel more inadequate than those annual “best places to work” lists. They list posh benefits, campuses with …

The Workplace

58 cognitive biases that screw up everything we do

We like to think we're rational human beings.<p>In fact, we are prone to hundreds of proven biases that cause us to think and act irrationally, and even thinking we're rational despite evidence of irrationality in others is known as blind spot bias.<p>The study of how often human beings do irrational …

Behavior

Satya Nadella: The C In CEO Stands For Culture

In this exclusive excerpt from Satya Nadella’s book “Hit Refresh,” he reveals Microsoft’s mind-set for shifting from a know-it-all to a learn-it-all culture.<p><i>In this excerpt from</i> Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone<i>, Satya Nadella frankly</i> …

Why Employees At Apple And Google Are More Productive

It’s a mix of organization, priorities, trust, and leadership.<p>Companies like Apple, Netflix, Google, and Dell are 40% more productive than the average company, according to research from the leadership consulting firm Bain & Company. You might think that it’s because these companies attract …

What “Facilitation” Really Means And Why It’s Key To The Future Of Work

Being a good facilitator isn’t the same as knowing how to manage people or run a meeting. It all comes down to understanding the tools–and structure–that help people collaborate.<p>What comes to mind when you hear the term “facilitator”? A task manager hogging airspace up at the front of the room? Or …

Management

What You Should Be Talking About, When You Choose To Talk About People

It can be awfully frustrating to learn that people you love and adore, are using their time to “talk about you” instead of to encourage, inspire, …

The Whistle (Still) Doesn’t Drive the Train.

I encountered a young woman with a staggering level of arrogance and bad manners a few years ago. My colleagues had sent in a proposal for some work …

This Email From Elon Musk to Tesla Employees Describes What Great Communication Looks Like

A newly acquired email from Musk outlines a brilliant philosophy. But it's easier said than done.<p>Throughout the years, billionaire entrepreneur Elon Musk has demonstrated the art of masterful communication.<p>The following is a perfect example: It's a copy of a previously unpublished email Musk sent …

Why Culture Doesn't Just Beat Strategy, It Must Be the Strategy

A strong culture that aligns with a specific vision and strategy is a winning combination. Here's why.<p>Culture - and its application to strategy and results - is now a core focus of great organizations that "get it." Volumes of research from global consulting firms coupled with my own experiences as …

Leadership

Why the Secret to Keeping Your Best Employees Is Treating Them Like Owners

Employees leave, it's part of the game. What are you learning from their exit?<p>It doesn't matter if you sell software or soft drinks, without dedicated employees, your company will not realize it's true potential. Your greatest resource walks out on two feet, everyday. And sometimes they don't come …

Why You Need to Start Having Deeper Conversations

Source: Impact Photography/Shutterstock<p>You and a coworker step into an elevator. As you descend in the tiny metal box, the silence between you grows …

The Incredible Thing We Do During Conversations

When we take turns speaking, we chime in after a culturally universal short gap.<p>One of the greatest human skills becomes evident during conversations. It’s there, not in what we say but in what we don’t. It’s there in the pauses, the silences, the gaps between the end of my words and the start of …

Language

17 08 20 H Me Introduction

Google’s Secret Formula for Management? Doing the Basics Well

Google has opened its trove of management processes to one and all, for free. It might not feel that surprising — after all, Google has created plenty of free tools for the world to use, from internet search to email. Management tools may not seem that different. And it also follows Google’s many …

Management

15 Differences Between Amateurs and Professionals

Do you have what it takes to make it to the big leagues?<p>Every ambitious person asks him or herself the same question -- what will make me successful? What qualities, traits, or habits set those who achieve incredible things apart from those who merely dream about it?<p>Researchers and experts …

The Atlantic

Conversations, as they tend to play out in person, are messy—full of pauses and interruptions and topic changes and assorted awkwardness. But the …

17 08 20 The H Factor Introduction

4 Ways To Build a Culture of Friendship--And Why It Matters

Employees do their best work when they are comfortable with the people around them.<p>Everyone enjoys having friends, or at least friendly faces, at work. They make for good lunchtime company and honest thought partners. As a leader, it's natural to be concerned that friends at work can cause …

10 Inventions That Shaped The Workplace

From cubicles to comfy chairs, these innovations had a lasting impact on office life.<p>1. Otis Elevator, 1857<p>The Otis Elevator Company installed the first public version of its newfangled invention inside New York department store E.V. Haughwout, which helped convince people it was safe to use.<p><b>The</b> …

Execution Is a People Problem, Not a Strategy Problem

Photography by Joe Munroe<p>Paul,* the CEO of Maxreed, a global publishing company, was having trouble sleeping. Publishing is an industry that’s changing even faster than most other fast-changing industries, but Paul wasn’t awake worrying about his strategy. He had a solid plan that took advantage of …