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Leadership

A Face-to-Face Request Is 34 Times More Successful than an Email

Imagine you need people to donate to a cause you care about. How do you get as many people as possible to donate? You could send an email to 200 of your friends, family members, and acquaintances. Or you could ask a few of the people you encounter in a typical day—face-to-face—to donate. Which …

Psychology

Teams Solve Problems Faster When They’re More Cognitively Diverse

Looking at the executive teams we work with as consultants and those we teach in the classroom, increased diversity of gender, ethnicity, and age is apparent. Over recent decades the rightful endeavor to achieve a more representative workforce has had an impact. Of course, there is a ways to go, …

Recruitment

9 Workplace Hacks to Increase Productivity and Happiness (but Most Bosses Don't Think of Them)

Here's one: Sit by a window (no joke).<p>Since people, culture, and productivity in the workplace are the little planets that revolve around my professional universe, I subscribe to and receive a ton of information, research, and product offers from companies that know what they're talking about.<p>One …

The Workplace

How Middle Managers Provide Leadership Everyday

Let’s set aside the boring debate about leaders vs. managers for a moment and take a look at daily life for most managers in organizations.<p>The …

Leadership

8 Essentials for Becoming a Manager Who Motivates

I have a simple rule: manage people the way I would want to be managed.<p><i>In your experience as a manager, what practices have helped you to motivate and influence your team to be productive and fulfilled employees? originally appeared on Quora - the place to gain and share knowledge, empowering</i> …

Leadership

Quarterly 1-1s Are a Waste of Time

In this world of rapid change, quarterly meetings aren't enough.<p>Think back over the last 90 days, and ask yourself these questions:<p>What were the highs and lows for you?<br>• What worked, and what didn’t work?<br>• Are you sure you have a complete list before you have your quarterly 1-1 conversation?<br>• And more …

How to Push Your Team to Take Risks and Experiment

Most managers I know want their employees to be curious and experimental, to take the initiative and develop new products and solutions. But, as it turns out, managers also like to micromanage and control outcomes through safe, predictable processes. As a result, managers end up stifling the very …

How to Retain Employees Through 'Servant' Leadership

No, "servant" leaders aren't slaves to their employers, or even pushovers. They just aren't authoritarians who boss employees around.<p>The term “servant leadership” was coined nearly 50 years ago in an essay written by Robert K. Greenleaf; and since then, the business world has slowly but surely …

How to Know If Someone Is Ready to Be a Manager

When you’re hiring a new manager, the stakes are high. You need someone who can effectively lead people, manage a budget, liaise with upper management — and, usually, do it all from day one. But what if a potential hire doesn’t yet have a track record in doing all of the above? Would you hire or …

Leadership

What Great Managers Do

Exceptional managers find and capitalize on their employees' unique strengths. Learn how they do it with this 6 minute video slide deck. Download a customizable version in Subscriber Exclusives.

Building Rapport Shows Employees You Care – How to Get Started

If you’re a senior leader in your organization, chances are the vast majority of employees don’t view you as a real person.<p>Research by Nathan T. …

Leadership

What Great Managers Do Daily

So much depends upon managers. For example, a Gallup study found that at least 70% of the variance in employee engagement scores is driven by who the boss is. This is disconcerting because the same research found that about 70% of people in management roles are not well equipped for the job. This …

If Your Potential Managers Don't Have These 7 Skills, Don't Promote Them

An alarming 82 percent of the time, companies promote the wrong person.<p>According to a 2014 Gallup poll, companies, 82 percent of the time, appoint the wrong person to a management or leadership position. That's a staggering number.<p>And yet it's not inconsistent with either my own experience or other …

10 Things Great Bosses Do Every Day

We've all heard the adage, "People don't leave bad jobs; they leave bad bosses." It makes great fodder for after-work gripe sessions, but is there really any data to back the claim up? As it turns out, there's a ton.<p>In one study, 61 percent of those working for bad bosses said they were looking for …

Leadership
Creativity

This Study Reveals The 5 Biggest Regrets People Have Before They Die

Do you have any regrets?<p>Most people do.<p>But it appears our regrets <i>gain</i> a lot of weight as we approach the end of our lives.<p>For many years, Bronnie …

3 Tips on Managing, When Your Manager Isn't

Three tips to transform stagnancy to productive energy.<p>If you're lazy, you might enjoy having a manager who isn't doing their job properly. It can give you an out.<p>Maybe you'd like that for a day or a week. The truth is, lacking structure to be able to do your job, means that you will quickly get …

Leadership

Forget The “Praise Sandwich”: Five Better Ways To Give Good Feedback

Stop reaching for unrelated compliments to sweeten your critiques. Here are some better options.<p>Giving criticism–whether by email, over the phone, or face-to-face–can always be awkward. Even if the message is basically the same, the way you deliver it plays a huge role in how well (or badly) it’s …

Leadership

Great Teams Are About Personalities, Not Just Skills

At the start of 2016 Google announced that it had discovered the secret ingredients for the perfect team. After years of analyzing interviews and data from more than 100 teams, it found that the drivers of effective team performance are the group’s average level of emotional intelligence and a high …

How Managers Can Make Group Projects More Efficient

We may have hit a saturation point when it comes to collaboration. Consider the following:<p>Research out of the University of Pennsylvania’s Wharton School and the University of Virginia’s McIntire School of Commerce shows that time spent by managers and employees in collaborative activities has …

How to Deliver Criticism So Employees Pay Attention

In my college days I ranked among the top 10 women divers in the United States. I got that far not just because I worked hard — practicing every day in four-to-six-hour sessions — but also because I had an extremely tough coach who routinely offered both caring support and sharp criticism. Early in …

Leadership

How to Provide Constructive Feedback to Help Employees Develop Skills

We constantly tell managers that they need to give their employees praise and that they need to give them feedback. Those things seem like the same …

Leadership

Managing a Team That’s Been Asked to Do Too Much

Recent cases highlighted in the media suggest that executives, in a desperate quest to quench the market’s unquenchable thirst for growth, are ignoring reason and dictating growth targets so insurmountable that their employees are turning to unethical and perhaps illegal means to achieve their …

Leadership

The Harvard Business Review Manager's Handbook: The 17 Skills Leaders Need to Stand Out

Publication Date: <b>January 03, 2017</b><p>The one primer you need to develop your managerial and leadership skills. Whether you're a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes--a direct report's anxious questions, your …

Product-Market Fit Requires Arbitrage

One of the most discussed topics for startup is product-market fit. Popularized by Marc Andreessen, product-market fit is defined as:<i>Product/market</i> …

The Never Ending Road To Product Market Fit

If Employees Don’t Trust You, It’s Up to You to Fix It

Three years ago, 37% of CEOs were concerned about a lack of trust in businesses, according to the PwC Annual Global CEO survey. Across industries, that number has climbed to 55%.<p>A high level of trust between managers and employees defines the best workplaces and drives overall company performance …

Leadership