Alexander Sharp

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Principles of User Interface Design

"To design is much more than simply to assemble, to order, or even to edit; it is to add value and meaning, to illuminate, to simplify, to clarify, …

8 Resources Every New Startup Person Should Use

I’m regularly asked “What should I read if I want to start my own business?” or “I’m leaving the corporate world and I’m thinking about founding a startup — what should I do?”<p>Today I’m celebrating my two year anniversary of leaving the corporate world behind. At Plated.com we recently raised our …

8 Steps For Successful Entrepreneurs

Starting a business involves financial risks as well as rewards. And running a business means balancing multiple priorities—from delivering products and services to building revenue to maintaining customer and employee relationships.<p>“As busy as they are running their company, business owners have …

The #1 Reason Your Customer Service Experience Is A Failure

I have a pretty good idea of where you’re dropping the ball in your customer service delivery.<p>No, we’ve never met. But I’ve seen companies like yours (probably) in my work as a customer experience consultant, keynote speaker, and customer service author.<p>And, odds are, <b>you’re dropping the customer</b> …

The Transformative Power Of Play And Its Link To Creativity

In an interview with Dr. Randa Grob-Zakhary, CEO of the LEGO Foundation, which is endowed by the LEGO Group’s founding family, we discussed the founding and philosophy of the foundation, the latest scientific research around play, learning and childhood development, leadership challenges as the …

How To Be A Super-Achiever: The 10 Qualities That Matter

<b>This is an update of a story by Jenna Goudreau.</b><p>What do actor Alec Baldwin, game-show champion Ken Jennings and baseball icon Yogi Berra have in common?<p>That’s what husband-and-wife duo Camille Sweeney and Josh Gosfield set out to discover. For their book <i>The Art of Doing: How Superachievers Do What</i> …

10 Rules To Build A Wildly Successful Business

Seth Goldman and Barry Nalebuff built Honest Tea from scratch into a $100 million enterprise.<p>In my recent article on Forbes, you get a few lessons and a compelling story of their journey.<p>But wait, because there’s one more thing. In fact, 10 more.<p>Goldman and Nalebuff share 10 must-follow rules on …

How To Turn Your Last $100 Into $100M

Why would anyone in their right mind leave the stability of a salary, full benefits, normal hours and maybe even a membership at a gym or the jelly-of-the-month club for the life of an entrepreneur? I’ll tell you why: to make an impact, to do something incredible and to have a chance at creating …

Your 'High-Earning Years': Salary Secrets For Your 20s, 30s And 40s

When we’re younger, we probably think that we’ll make more money when we’re older. Job seniority comes with promotions—and raises—right?<p>As it turns out, your money arc is shorter than you think. According to an analysis from PayScale.com, women’s pay peaks at age 39, and, according to their median …

20 Business Lessons You Don't Want To Learn The Hard Way

A few months ago, we posed this question to ShortStack‘s Facebook fans: “What is one business lesson you learned the hard way?” It began as a simple question to garner engagement, but it led to a long list of business owners’ reminiscences that included some great advice.<p>Of course every business …

6 Economists Every Entrepreneur Should Know About

For years I’ve rejected the false choice that entrepreneurs are forced to make when it comes to the subjects of political science and comparative economics. First is the offer to buy in to the notion that there exists no <i>natural</i> connection between the underlying motivations and incentives which …

Success Story: 7 Hints From One Of The UK's Top Saleswomen

<b>Judy Naaké</b>, one of the UK’s top saleswomen, built the St Tropez self-tan market in Britain from zero in 1995 to a business worth £70 million in little over a decade, before selling it to venture capitalists. The success of the company was down to Naaké’s engaging personality, high-octane work ethic …

How To Get Hired As A Speaker In 2014

Most speakers who market their services are going about it in the wrong way. Start from the idea that the fee-paying world is overloaded with information, marketing claims, ideas, cute kitten videos, and a thousand demands on everyone’s time from family, friends, co-workers and people asking for …

8 Ways Negative Feedback Can Lead To Greater Success At Work

Most employees loathe negative feedback. Being told that you’ve failed to meet expectations or that you’ve done something wrong at work can be a serious blow to the ego–especially if you’re used to the boss singing your praises. But criticism is an inevitable part of life in the office and you …

14 British Crowd-Funding Businesses Cashing In On A Boom

Britain’s alternative finance industry continues to break new ground. The peer-to-peer lending sector more than doubled in size during 2013, new figures reveal, as the crowdfunding community stepped up its efforts to exploit the inability of the Britain’s banks to lend – and the lack of appetite …

Revenue Is This Quarter, Culture Is The Future

Tony Hsieh of Zappos once said: <i>“For individuals character is destiny, for organizations culture is destiny.”</i><p>But building a culture worth talking about is easier said than done. And it is especially hard to maintain it when your business grows fast and fierce. This has been a vital concern for many …

As the line between platform and publisher continues to blur, who wins and who loses?

Advertisement<p>10 Comments<p>Credit: Thinkstock / Worac<p>As publishing tools have become cheaper and more distributed, many have benefited from this ongoing …

Why the Lousy Jobs Report Boosted Wall Street

The stock market surged Friday after the lousy jobs report. The Dow soared 160 points, while the S&P 500 and Nasdaq also rose.<p>How can bad news on Main Street (only 113,000 jobs were created in January, on top of a meager 74,000 in December) cause good news on Wall Street?<p>Because investors …

Stock Markets

The Risk Of An Even Bigger Stock Market Sell-Off Appears To Be High

The perceived strength of the economy in the 2 nd half of 2013 was not soundly based and is unsustainable. A large part of the growth was a result of unwanted inventory increases and foreign trade. In addition the rise in consumer spending was mostly financed by a decreased saving rate while …

Stock Markets

Bitcoin is acting like a real currency now: it suffers shocks but doesn’t collapse

Advertisement<p>7 Comments<p>Credit: stevanovicigor/Pond5<p>The latest news from the Bitcoin world involves more allegations of theft and skullduggery, but …

Associated Press News

Mobile Payment Systems Pose Fraud Risk For Small Businesses | Inc.com

Small businesses that accept mobile payments are exposing themselves to risk by using too-few fraud-prevention systems, a new study reveals.<p>According to the report by LexisNexis and Javelin Strategy & Research, small businesses that accept at least one type of mobile payment--including through …

Small Business