Terdpong Mongsonti

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Kore.ai lets enterprises build intelligent chatbots with sentiment analysis

Enterprises are looking to AI solutions to help them scale their customer interactions, tasks, and workflows.<p>Enterprises are latching on to the fact …

IAB launches Mobile Data Location Handbook to help marketers better use mobile location advertising

The Interactive Advertising Bureau of Australia (IAB) is looking to provide marketers guidance on how to use mobile location advertising to acquire …

Influencer Marketing: An Opportunity Slipping Through Our Fingers

As a 20-year digital marketing professional, it’s not very often that I’ve seen such a large opportunity slip through the fingers of so many …

'Social media marketing' is completely useless – but it could be a lot better

It was going to be a glorious age. A pristine age. An age without advertising. Social media was going to kill everything from TV commercials to …

The bot invasion is on, powered by $24B in funding

While the manufacturing sector is increasingly using physical robots to improve industrial processes, the market for virtual bots or “chatbots” is also gaining serious traction in the space where humans and computers interact.<p>Bots are essentially software technologies that automate tasks and enable …

Chatbots are smarter and more communicative, and they will drive the evolution of customer service- Technology News, Firstpost

<i>By Prashant Choudhari</i><p>Effective communication today has become a core necessity in the business-customer interaction space. With engagement as a prime …

Rise of the machine: How automation is redefining work and real estate

Landmark properties are already maximising opportunities afforded by intelligent automation.<p>Automation is here to stay. The rise of the machine has …

Watch Google Show Off 4 Glass Apps

During SXSW last month, Google held a session entitled “Building New Experiences With Glass,” where it offered developers information about Glass’ …