Ahmad-Reza Saadat

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How to Think on Your Feet Under Pressure: 6 Tips

Does your mind ever go blank when you're put on the spot? Here's how to have a brilliant answer every time.<p>You're minding your own business when you bump into someone important and he or she asks you a question. Suddenly, you're at a loss for words and find yourself stammering about awkwardly. Or …

How to Stop Embarrassing Yourself in Emails and Memos

Here are six tips to make your point clearly and gracefully in your business writing.<p>Life in business sometimes seems like an excuse to go from one email, memo, or report to another. That is, when you're not wasting time in badly-run meetings. And when you're not writing them, you're reading them, …

The Importance of 'True Grit' in Business

Great leaders must be adaptable and single-minded in pursuit of their goals.<p>One rainy weekend afternoon recently, I was able to convince my teenage daughter to take a break from texting and watch the movie <i>True Grit</i> with me. She had started reading the Charles Portis classic on her Kindle last …

Self-improvement

Paul Ryan's Anti-Poverty Plan Is Paternalistic

It's also a thoughtful, compassionate blueprint for a better social safety net.<p><i>This story first appeared on Slate.</i><p>Paul Ryan has just released a new anti-poverty plan, and it's a doozy. Though the plan is very much a work in progress--Ryan's team calls it a "discussion draft" to underline that it is …

8 Ways to Delight Your Customer Today

Why just satisfy your customers when you can delight them? Here are eight ways you can make them smile today.<p>Most companies strive to satisfy their customers. That's why they run customer satisfaction surveys to see if they are succeeding. But is customer satisfaction a worthy goal? I believe …

Make Yourself Small to Accomplish Something Big

How the Marine Corps Shaped the Leadership Skills of the CEO of the Clorox Company.<p>We often think of leaders as big strong men or women whose job it is to be smarter, stronger, and more dominant than the average person.<p>Don Knauss, CEO of the Clorox Company, learned something different in the Marine …

How Relinquishing Control Can Make You Rich

Doing it alone? Odds are you won't succeed. Begin letting go with these simple steps.<p>It's not easy for an entrepreneur to change the control freak mentality. If you're someone who wants to control every little aspect of the business, you're not alone: other entrepreneurs also believe that in order …