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Build a case, build a following: Laying the groundwork to transform customer experience in government

Transforming government agencies to serve people better relies on making a compelling business case and inspiring supporters willing to champion the …

Customer Experience

Disruption vs. Innovation: Defining Success

The terms disruption and innovation are almost always used together, but are they really different?<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Lately, I've seen a lot of discussion around disruption vs. innovation. The question always arises: Are they the same?<p>I believe that …

Innovation

Too Much Sleep May Be Just as Harmful as Too Little

Work was brutal this week, and as a result you got less than five hours of sleep every night. Finally, the weekend is here and you're ready to earn …

Sleep

Can You Solve the Lazy Worker Logic Puzzle?

To solve Math Meeting's lazy worker logic puzzle, you have to have some knowledge of fractions. Hope you paid attention in Algebra 1!<p>The Puzzle<p>There …

Algebra

4 Ways to Win More Business From Your Customers (and Stop Losing Them)

Incorporate these tips into your business development plan to earn more business from your customers and retain them longer.<p><i>By Chris Christoff, co-founder of MonsterInsights.</i><p>Churning through customers can crush your business. Although getting new customers is an obvious win, many businesses often …

Business Strategy

How smart people handle difficult people

Difficult people defy logic. Some are blissfully unaware of the negative impact that they have on those around them, and others seem to derive …

Self-help

How will automation affect jobs, skills, and wages?

As the nature of work changes with automation, millions of people may need to switch occupations and acquire new skills.<p><b>Automation will displace many</b> …

Machine Learning

A Secret Formula For Radical Innovation: Lessons From Silicon Valley

<b>How Does Radical Innovation Come About?</b><p>Last year, in researching my upcoming book, THE NEW SCIENCE OF RADICAL INNOVATION, I interviewed several executives from successful tech companies and discovered that they share a signature pattern in how they manage their organizations. I told one of those I …

Innovation

Making Sense of the Modern Startup

03 Mar 2018<p>How Bill Sahlman invented Entrepreneurial Finance—and why it didn’t end his HBS career<p>Re: John McArthur (MBA 1959); Howard Stevenson (MBA …

Harvard Business School

Sales Lessons From My Solopreneur Dad Upon His Retirement

He focused on relationships and was happy for four decades.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>My father just retired after 43 years of successfully running his own business called Jon’s Auto Parts. My dad’s business was unique, specific and kind of old-fashioned. He was …

Entrepreneurship

What You Can Do When You Can't Stop Thinking About Something

There are only two things you can truly control—your thoughts and your behavior. No one else can choose either one of those for you. But sometimes …

Mindfulness

Six Principles For Creating A Good Corporate Innovation Process

Innovation is management. For those of us that want to create a lasting innovation culture in our companies, understanding this principle is vital to success. There may be plenty of myth making around innovation these days, but innovation is not about working on random ideas to see what sticks. …

Innovation

Ditch Distractions and Get Productive With a Method Called "Deep Work"

I first heard about the idea of "deep work" while listening to a podcast on my way to work. NPR's Shankar Vedantam interviewed Cal Newport, a computer scientist and Georgetown professor, about his research and insights on the subject.<p>Newport shared how he manages to get a seemingly impossible …

Time Management

Most Buzzed Designs of February 2018

Below you’ll find the most popular designs we’ve tracked over the last 30 days – an overview of designs you shouldn’t have missed in February …

Why the Lean Start-Up Changes Everything

Launching a new enterprise—whether it’s a tech start-up, a small business, or an initiative within a large corporation—has always been a hit-or-miss proposition. According to the decades-old formula, you write a business plan, pitch it to investors, assemble a team, introduce a product, and start …

The 4 Most Important Questions to Ask In Every Business Situation

Success can be maximized by simply knowing what questions to ask and when to ask them.<p>To perform well, you must be prepared. That's why I have a handful of go-to questions for common entrepreneurial situations.<p>Whether I'm interviewing a candidate or pondering company growth, trying to land a …

self-aware

Great Performance Isn't Just About Intelligence or Skills, But Adopting The Right Mindset

In an age of disruption, we need to learn to adapt<p>In <i>Mindset</i>, psychologist Carol Dweck argues, based on decades of research, that how we see ourselves is a major factor in what we can achieve. Whether it is children in school or executives in a boardroom, the mindset people adopt has a significant …

Self-improvement

How we can all 'hack our brains' to make ourselves happier and more resilient

How often during your day do you stop to notice some fleeting moment of happiness, or appreciate a minor positive experience? It might be a colleague smiling at you with genuine warmth, making you feel momentarily appreciated; or perhaps you accomplish some small task that leaves you feeling …

Happiness

Create a Calm and Positive Mindset With These 7 Simple Cues

The other day I was bounding up the stairs to get something I’d forgotten when I had this realization: Although getting older, I am still healthy …

Mindfulness

Want a 300 Percent Return on Investment? Try This Problem-Solving Practice

Align and get things done faster.<p>Design thinking is probably a term you hear every day, but have you woven it into the DNA of your business? Do you operate under the misconception that you don't run a creative business and therefore design is merely a superficial exercise, or the chrome you add at …

Design

3 Ways to Declutter Your Mind So You Can Focus on the Things That Matter Most

Getting rid of the mental clutter makes room for the things that really matter.<p>Researchers estimate you have about 60,000 thoughts each day. And many of those thoughts involve thinking the same things over and over again.<p><i>I never have enough time. I have nothing to wear. I look stupid. My house</i> …

Self-help

Howard Yu Disrupts Disruptive Innovation

IMD Switzerland professor Howard Yu talks to s+b about the state of disruptive innovation in this Young Profs interview. The pace of technological …

Innovation

A Teenager Won $250,000 For His Video Explanation Of Einstein's Special Theory Of Relativity

What were you doing when you were 18 years old? If we had to guess, we'd say you probably weren't winning hundreds of thousands of dollars for a …

Physics

Want to Launch a Successful Startup? Avoid These 9 Common Mistakes

Your business is the culmination of your decisions. Here are nine common mistakes first-time entrepreneurs make, and how to safely navigate them.<p>Launching a new business can be daunting. Growing a business is even harder. The early decisions you make as a founder set the trajectory for your …

Business Strategy

10 Thinking Errors That Will Crush Your Mental Strength

Mental strength requires a three-pronged approach—<b>managing our thoughts</b>, <b>regulating our emotions</b>, and <b>behaving productively despite our …

Self-help

Practicing These 3 Daily Habits Will Inherently Make You More Successful

Keep yourself grounded as you shoot of the starts.<p>Every person works differently, and every brain is wired differently. This makes it hard to pinpoint what daily actions can lead people to thrive. Instead of listing of to-do's that can help one succeed, it's important to recognize that success …

Success

Why the Smartest Brands Elevate their Events with Design Thinking

The pundits and gurus have long observed that the marketing industry is shifting from being event-centered to being data-driven, but this isn’t the whole truth. While there’s more pressure than ever on marketers to lead with analytics and prove ROI, there is another wave of change that’s affirming …

Design Thinking

Content Marketing Strategies You Can Steal

This story appears in the December 2014 issue of <i>Entrepreneur</i>. Subscribe »<p>What’s the profile of a modern, best-in-class content marketer? By <i>modern</i> I mean someone who is using new tools and resources (social media, video and data) in concert with traditional marketing programs. And by <i>best in class</i> I …

Marketing

Why Entrepreneurs Should Constantly Be Reinventing Themselves

Entrepreneur's editor in chief shares what's recently inspired him.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>“Entrepreneurs need to live in permanent beta,” <i>Entrepreneur’</i>s editor in chief, Jason Feifer, says, quoting LinkedIn’s Reid Hoffman, whom we featured in a cover story for</i> …

Entrepreneurship

How to Handle Setbacks and Learn From Your Mistakes

In this video, Entrepreneur's Dan Bova explains how every entrepreneur should approach obstacles.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Entrepreneurship can be a rocky road, full of setbacks, challenges and, often, failure. That being said, an integral part of being successful …

Entrepreneurship