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6 Ways to Turn Managers into Coaches Again

The role of the manager is currently undergoing a transformation. Historically, managers embraced the role of coach and mentor. Through informal conversations during the commute to work, over a coffee break, or while enjoying a burger after hours, managers passed along crucial information and …

Employee Engagement

How to Fall Back in Love with Your Job

Even exciting jobs have boring days. And when you’ve been doing the same tasks, going to the same office, and working with the same people day in and day out, you’re bound to fall into a rut on occasion. When that happens, how do you recognize what’s happening and counteract it? What can you do to …

Business Administration

Jon Stewart, Superboss

HBR STAFF<p>This past February, when Jon Stewart announced his impending retirement from Comedy Central’s <i>The Daily Show</i> after sixteen years, the collective mourning began almost immediately. “I have this irrational feeling of sadness, bordering on hurt,” a commentator for <i>Entertainment Weekly</i> said. “I …

Ralph Lauren

Elon Musk’s Space Dream Almost Killed Tesla

By Ashlee Vance | May 14, 2015<p>Illustrations by The Red Dress<p>SpaceX started with a plan to send mice to Mars. It got crazier from there.<p>In late …

Elon Musk

Managing Performance When It’s Hard to Measure

Organizations of all kinds have long struggled to accurately measure the performance of individual members. The typical approach is to assess an individual’s performance against a metric usually tied to whether or not they performed a task and the amount of output they generated by doing so. …

Management

Get People to Listen to You When You’re Not Seen as an Expert

One of the most powerful forms of influence, according to psychologist Robert Cialdini’s famous analysis, is authority — often derived from perceived expertise. When a doctor advises us to exercise more, or a Nobel Laureate raises questions about a certain economic policy, we’re likely to pay much …

Leadership

Your Team May Have Too Many Prioritizers and Planners

More than 46,000 of you have completed this assessment to identify your personal productivity style. The questions sought to help users understand how they think, learn, and communicate best. In analyzing the data, I’ve noticed some interesting trends.<p>So far, most of the people taking the test have …

Management

How to Get Employees Excited to Do Their Work

What keeps you up at night as a manager? Are you worried about hitting your numbers? How to boost the results of lower performers? What about how to keep top performers motivated?<p>We often believe that the most effective way to respond to these concerns is to directly tell our employees what to do. …

Leadership

What CEOs Have Learned About Social Media

When it comes to social media, today’s CEOs have made a remarkable transition over the past five years. A recent analysis by my firm, Weber Shandwick, found that 80% of the chief executive officers of the world’s largest 50 companies are engaged online and on social media. The results, published in …

Social Media

What Parents Should Tell Their Kids About Finding a Career

Photo by Andrew Nguyen<p>“After board dinners, we inevitably sit around and talk about our kids and their careers,” Dave Calhoun recently told me. “Frankly, we’re often at a loss with how to help them.” If someone with Calhoun’s experience has trouble with this – he’s chairman of Nielsen’s board, sits …

Employment

Why Compassion Is a Better Managerial Tactic than Toughness

Stanford University neurosurgeon Dr. James Doty tells the story of performing surgery on a little boy’s brain tumor. In the middle of the procedure, the resident who is assisting him gets distracted and accidentally pierces a vein. With blood shedding everywhere, Doty is no longer able to see the …

Mindfulness

10 essential Finder tricks every Mac user should know

In Mac OS X, you’ll spend much of your time in the Finder, the part of your operating system that manages files and such. While you might think you know all there is to know about it, the Finder is a complex and wonderful app — with its own special tricks to master.<p>Here are 10 essential Finder tips …

To Raise Productivity, Let More Employees Work from Home

<b>The study:</b> Nicholas Bloom and graduate student James Liang, who is also a cofounder of the Chinese travel website Ctrip, gave the staff at Ctrip’s call center the opportunity to volunteer to work from home for nine months. Half the volunteers were allowed to telecommute; the rest remained in the …

What Peter Drucker Knew About 2020

When PwC released its annual survey of corporate chief executives for 2014, it was immediately obvious that change is on leaders’ brains: “As CEOs plan their strategies to take advantage of transformational shifts,” the consultancy reported, “they are also assessing their current capabilities – and …

"@HGHalvorson's tone and smarts made this book impossible to put down."- @davidrock101 #NoOneUnderstandsYou http://t.co/6oZm3urhZm

Corporate Wellness Programs Make Us Unwell: An Interview with André Spicer

Doug Chayka<p><b>The research:</b> André Spicer, a professor at Cass Business School at City University London, conducted a cultural and historical analysis of ideas about wellness in companies (which he published in a recent book, The Wellness Syndrome, coauthored by Stockholm University’s Carl Cederström). …

Employment

Stop People from Wasting Your Time

We’re all too busy, spending our days in back-to-back meetings and our nights feverishly responding to emails. (Adam Grant, a famously responsive Wharton professor, told me that on an “average day” he’ll spend 3-4 hours answering messages.) That’s why people who waste our time have become the …

Don’t Be So Happy About That Tax Refund

Americans hate filing tax returns, but they love getting refunds. More than three in four taxpayers get refunds, and the average amount they get back …

Personal Finance

How to Keep Your Team Motivated

As a manager, motivating employees is one of the most important things you do for your company. After all, engagement is linked to firm profitability, customer satisfaction, and employee retention. Yet garnering loyalty and commitment from employees can be a challenge.<p>Recently, HBR ran a series on …

Three Ways Leaders Can Listen with More Empathy

Study after study has shown that listening is critical to leadership effectiveness. So, why are so few leaders good at it?<p>Too often, leaders seek to take command, direct conversations, talk too much, or worry about what they will say next in defense or rebuttal. Additionally, leaders can react …

Mindfulness Mitigates Biases You May Not Know You Have

Researchers can’t seem to get enough of mindfulness. Studies have linked it to heightened creativity, improved concentration, lower stress, better working memory, and increased compassion. Now, new research also shows that it helps us overcome biases we’re not even aware we have.<p>The study, …

Your Biggest Social Media Fans Might Not Be Your Best Customers

If you think your careful attention to social media analytics, monitoring, and customer relations means you know your customers better than ever before, think again. Rather than enlightening you about your customers, all that social media data may actually be misleading you—because it’s only …

Comprehensive List of iOS 8 Apps with Notification Center Widgets

iOS 8 was released today, which means hundreds of app developers are releasing newly updated apps that take advantage of all the APIs introduced with the operating system upgrade. Those include third-party keyboards, which we covered earlier today, and app extensions, a set of APIs that allows apps …

23 Insanely Gorgeous Sunsets You Need To See In Your Lifetime

The world is a magically beautiful place.

Are you there, God?

For as many people as there are on Earth, there are as many answers to the question: Are you there, God? These talks offer personal perspectives on …

Faith

Signs You’re Being Passive-Aggressive

When was the last time you did any of the following at work?<p>You didn’t share your honest view on a topic, even when asked.<br>• You got upset with someone, but didn’t let them know why.<br>• You procrastinated on completing a deliverable primarily because you just didn’t see the value in it.<br>• You praised someone …

On Whose Shoulders the Research Stands

Over at Demos, there's an interview with Duke economist Sandy Darity, whose been researching and making the case for reparations long before I got the notion. Professor Darity is not alone in this. My argument for reparations stands on mountain of research produced by people whose labor does not …

The Case for Reparations: An Intellectual Autopsy

Four years ago, I opposed reparations. Here's the story of how my thinking has evolved since then.<p>The best thing about writing a blog is the presence of a live and dynamic journal of one's own thinking. Some portion of the reporter's notebook is out there for you to scrutinize and think about as …

Google's Self-Driving Cars Have Never Gotten a Ticket

But if they do, Google hopes the fine gets handed to their corporate person, not the human in the driver seat.<p>On a drive in a convoy of Google's autonomous vehicles last week, a difficult driving situation arose.<p>As our platoon approached a major intersection, two Google cars ahead of us crept …

What HBO Can Teach Colleges About 'Trigger Warnings'

The alerts can be appropriate in settings where one doesn't expect disturbing material. But why would a university classroom be one of those places?<p>Collegians all over the country are calling for "trigger warnings," or "explicit alerts that the material they are about to read or see in a classroom …