Yaacoub Awad

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How to win an argument, even when you're wrong

I taught him a technique that I have found incredibly powerful. So powerful, you can even use it to great effect, with evil intent.<p>I'm not suggesting that you'd do this, but I do love a good debate. It's possible there may have been times, at a dinner party or two, where I've used this approach to …

This CEO Created a Very Unconventional Mentorship Program (and Got a 5,000 Percent Return) | Inc.com

Companies always have respected the fact that senior workers can share their experiences and skills with junior employees via mentorship. They're even embracing the idea that this can work the opposite way now, with junior employees offering fresh perspectives and insights to those who have been …

Leadership

How Do You Know Someone Is an Exceptional Leader? Look for Any of These 7 Signs | Inc.com

If you're new to the employee engagement conversation, I'll cut to the chase and break it to you like this: Since 2000, Gallup research has shown that roughly 70 percent of the U.S. work force is "not engaged" or "actively disengaged" at work.<p>If your company is part of this dismal predicament and …

Employee Engagement

The "Jack of All Trades" Might Just Be a Master of Big-Picture Thinking | Inc.com

The old saying "jack of all trades, master of none," is almost always used with negative connotations. It usually means a person lacks the focus needed to stick with anything long enough to become truly good at it, but many folks chastise a person with this saying before seeing see how their work …

Wall Street

5 TED Talks to Make You a Better Leader | Inc.com

Leadership. It's a simple concept -- but, not such an easy skill to master. In fact, being an effective and inspiring leader requires some serious thought, consideration, and (believe it or not) practice.<p>Luckily, there are plenty of people out there with tons of insights about what makes for a …

Leadership

5 Ways to Improve Leadership Communication | Inc.com

In the Navy SEAL teams, there are three things we must do perfectly to be effective operators: Move, Shoot and Communicate. Communication being of the utmost importance. As a leader, great communication is critical not just to provide details about the mission and vision of what you are trying to …

Emotional Intelligence

Doing This Each Week Will Make Your Employees Happier

<i>The Entrepreneur Insiders network is an online community where the most thoughtful and influential people in America’s startup scene contribute</i> …

7 Ways to Lead People Who Don’t Want to Be Led

Leadership used to be a top-down, pyramid-style structure. The journey to the top was clearly marked. A student graduates college, finds an …

Leadership

An FBI hostage negotiator reveals the secret to demanding the raise you deserve

In my years as the FBI’s lead international kidnapping negotiator, I learned an important fundamental lesson: Hostage negotiation is often nothing …

The Simple Way to Be a Better Leader

<i>The Entrepreneur Insiders network is an online community where the most thoughtful and influential people in America’s startup scene contribute</i> …

3 Habits of Remarkably Likeable Leaders

When these three forces of nature happen, it's like catching lightning in a bottle: legacies are made, careers advance, and companies flourish.<p>Ever been placed in a situation where you were really put to the test? Perhaps it was a defining moment for your personal life or professional career?<p>Many …

I've worked in the auto industry for 15 years, and there's one email you should send when you buy a new car

Yes, I know most of you disagree.<p>That said, I've seen every type of negotiator walk through my showroom doors over the last 15 years. I know what it takes for someone to walk out with a smoking deal and get the best deal on a new car.<p>And today, I'm going to share with you what really works: from …

Automotive Industry

Developing Motivated and Engaged Employees Begins with Trust

Developing a team of highly motivated and engaged employees is the holy grail for most leaders. We’re on a never-ending quest to help our people tap …

Employee Engagement

Breath Counting Meditation: How to Build Mental Power

You know what's funny? Nearly everything we buy or use comes with instructions. Not just cellphones and computers, but even something as simple as a hammer will usually have at least a drawing that tells you how to use it.<p>But people are not products. We're all born with a brain and body, but at …

Actionable Insights: The Missing Link Between Data And Business Value

If you’ve read the marketing collateral from any analytics or business intelligence vendor, you’ve no doubt come across the phrase “actionable insights.” Every analytics or business intelligence solution promises to unlock a tidal wave of them for your business—maybe even in “real-time” if you’re …

Analytics

Leadership Lessons From A UPS Driver

Does your team lack cohesion? Do you often ask yourself if your employees are even taking you seriously?<p>Would you like to transform your “me” culture into a “we” culture?<p>In his new book, <i>Leadership Lessons from a UPS Driver: Delivering a Culture of We, Not Me</i>, former UPS International president and …

Leadership

How Big Data And Analytics Are Transforming Supply Chain Management

Supply chain management is a field where Big Data and analytics have obvious applications. Until recently, however, businesses have been less quick to implement big data analytics in supply chain management than in other areas of operation such as marketing or manufacturing.<p>Of course supply chains …

Big Data

10 Ways to Achieve Success Without a Mentor

Looking for a mentor? This successful entrepreneur suggests you may actually be the best person to fill the role.<p>I often hear people lamenting that they would only be more successful if they could find the right mentor. And yet several successful people have questioned the actual value of having a …

The Reading Habits of Ultra-Successful People

Want to know one habit ultra-successful people have in common?<p>They read. A lot.<p>In fact, when Warren Buffett was once asked about the key to success, he pointed to a stack of nearby books and said, "Read 500 pages like this every day. That's how knowledge works. It builds up, like compound interest. …

64 places you can learn to code online for free

This way, you can discover what you like (and more importantly don't) before financially investing in a certain set of courses.<p>However, there are so many free resources, classes, and books to pick from! It's easy to become overwhelmed. (Ever hear of too much of a good thing?!)<p>To make things easier, …

Computer Science

We need battery-free wireless computers to power the internet of things. Now we have one.

The Internet of Things (IoT) envisions a technological utopia of objects that link our homes, offices and factories, allowing them to talk to us and each other through embedded computers and telemetry. We’ve been promised a world of a trillion sensors.<p>But for now we’re stuck with $700 wi-fi enabled …

Internet of Things

The Real Reason You Never Feel Motivated at Work

<i>The Leadership Insider network is an online community where the most thoughtful and influential people in business contribute answers to timely</i> …

4 Things a Great Leader Would Never Do | Inc.com

As founder of a company espousing to change work cultures through servant-leadership, I never thought I'd admit to this on my Inc. column: The top-down, command-and-control leadership style works.<p>Actually, it works on a limited basis, and the trick is knowing when and why you should grab the reins …

Leadership

Four Things To Do When Your Team Is Smarter Than You

Don’t be intimidated by a smart staff, just learn how to direct their intelligence and skills.<p>If you think the boss should have all the answers, you might be confused about what it means to be a good leader. As a general rule of thumb, every person hired should be smarter than the manager at what …

4 Hard Questions to Ask About Your Company’s Purpose

jennifer maravillas FOR HBR<p>In the early 1930s, cars in Europe were still a luxury for the rich. But in 1933 Dr. Ferdinand Porsche launched the People’s Car: Volkswagen. Its purpose was to enhance people’s lives through great engineering that offered everyone an accessible, high-quality car. The …

Reinventing Management, Part 1: What Color Is Your Organization?

<i>by Rod Collins, Director of Innovation at Optimity Advisors</i><p>Thanks to the Internet, there's a new worldview, and it is revolutionizing the way we build organizations. According to Frederic Laloux, the author of <i>Reinventing Organizations: A Guide for Creating Organizations Inspired by the Next Stage</i> …

This Is What Makes a Really Great Leader

Timing is everything.<p>Consider the Civil Rights Movement. Martin Luther King, Jr. wasn’t the first person to talk about civil rights. Indeed, there …

4 Traits of Exceptional Leaders

Not every person is fortunate enough to have ever worked closely with and learned from a truly exceptional leader. And when Gallup reports that just …

Five Things Your Employees Are Unhappy About

I get a lot of mail from HR leaders and department managers who have questions about employee satisfaction. Since few if any business schools or HR training programs teach people about fear and trust, many leaders are confused.<p>They think of their employees’ satisfaction on the job as a quantity …

The Workplace