Xperienz

388 Flips | 1 Magazine | 17 Followers | @Xperienz | Consultoria e Formação em User Experience com mais de uma década de experiência a nível nacional e internacional. Investigação, Design de Interacção e Avaliações de Usabilidade. Produzimos a maior conferência europeia na área de User Experience, a UXLx.

The Critically Important Role of Product Teams in Strategy, Innovation & Org Structure

How Structuring Adaptable & Integrated Product Teams Generates Success In Organizations Large & Small.<p>“Top-down, command-and-control organizations …

Management

Design @ Warp Speed (?)

As I have been engaging with more and more organizations about their #DesignOps, a constant theme has been emerging. It shouldn’t be surprising to …

Dig in the Right Spot

Without asking the right questions, you‘re just wasting time<p><i>“Forty-two,” said Deep Thought, with infinite majesty and calm.”</i><p><i>“Forty-two!” yelled</i> …

How do you build a culture of trust?

How’s the trust quotient where you work? Or in the country where you live? How do you build a culture where people trust each other?We talk about the …

The Brain

What is design ethnography?

<i>A common mistake made by novice researchers is to ask users what they want from a new product or service. Although this seems like the correct way to</i> …

How Creative Friction Can Help Your Team

Creative abrasion is Jerry Hirshberg’s term for the kinds of friction that helps develop better ideas. Hirshberg, a former design manager at Nissan, …

Three Transformational Shifts That Successful Product Companies Are Making To Grow & Stay Relevant

How Product Leadership Companies Avoid the Competency Trap, Measure The Right Outcomes, And Eat Themselves.<p>Transformation of any kind will remain the …

Conversational UI: Five Danger Zones

Common pitfalls in chatbot design, and how to avoid them<p>Whether you’re building a chatbot or extending a voice assistant, we’re still in early times …

What I’d Rather Talk About When You’re Talking About UX

I blame Alan Cooper. This time. In a moment of pique (or boredom, or if he’s like me, procrastination) he tweeted,<p>“There is no such things as UX …

Perception/Meaning Blocks – a use case

I’ve been working with a simple 3D way of using Post It Notes in user journey mapping for a while. I’m preparing a crowdfunding campaign to share the …

How Clients Describe Their Product Problems and How It Relates To UX Approaches & Solutions

In their own words, clients tell us what they really want<p><b>Disclaimer:</b> <i>For those of you who follow me here and have read my books, you’ll know I prefer</i> …

How does DesignOps increase your design value?

In the past I’ve spoken about the value of design and the whole premise of this publication is that design’s value can be amplified if we put the …

What you can do today to heal this broken world.

Episode five: A key to unlock the next level of human consciousness.<p>PLEASE READ BY MAY 4, 2018.<p>Okay, here we are. Episode five of our epic tale. This …

Adding Perspective To User Journeys

I’m making and prototyping a product for UX and Service Design professionals at the moment. This post is to explain what it is and to gauge …

“woke” in the technology workplace

<i>newsletter #35 | 17-Apr-2018</i><p>The empathetic mindset is about being curious, open to learning what’s going through other people’s minds. It’s about …

To code or not to code? OMG! This is totally the wrong question.

So it’s just another day in Twitter Design land …<p>What that means is there is a deemed “useless” argument about some <i>Defining the Damn Thing</i> (DTDT) …

Users Don’t Hate Change. They Hate Our Design Choices.

A message appeared to users at the top of the screen that was deep in the administration system for Google’s G-Suites apps. It read <i>“The new User</i> …

UX Design

Introducing the School of the Possible

Episode one: Our new digital ecosystems need new kinds of learning institutions.<p>It is the best of times and the worst of times. If you’re a digital …

Cards and Composability in Design Systems

Structure, Content, Style & Behavior of Composed Components<p>I’m a sucker for a card component. It takes me back nostalgically to my adolescence when …

Why Your Product Vision Might Be More Critical Than Your Company Mission

Knowing The Difference And Making It Work For You<p>Quick, name a <b>visionary leader</b>.<p>Maybe it’s the recency bias, but many of us probably think of tech …

That damned path photo

<i>On the bias to judgement in visual dichotomy and arguing without observation</i><p>I know, and I’m sorry, but this is about that damned path photo about …

Six pitfalls to starting your Design Operations practice

It seems that building a DesignOps practice is all the rage, especially at organizations of scale. This is a good thing. But I want to throw a bit of …

Rethinking the creative web: Part 3 — Towards a new read/write web

<i>In early 2017, yiibu began an ambitious piece of work for a small group of Mozilla stakeholders. This project (which came to be known as Hopscotch by</i> …

Rethinking the creative web: Our journey to reimagine ‘web publishing’ for the social web

<i>In early 2017,</i> <i>we</i> <i>began an ambitious piece of work for a small group of Mozilla stakeholders. This project — which came to be known as</i> <b>Hopscotch by</b> …

Increasing an Organization’s UX Design Maturity: Our Not-So-Secret Sauce

Better UX design maturity makes an organization more competitive and more effective at delivering great products and services. While this is easy to …

These Product Leaders Are Crushing It. They Gave Us Their Reasons Why.

Hard Won Lessons From The Frontlines Of Product Management.<p>Being a product manager is hard. Very hard. Let’s find out from the experts how to make it …

What car park payment machines can teach us about usability

<i>Car park payment machines provide an every-day example of poor usability. They teach us that technology should not drive design, that less important</i> …

The problem of ‘Looks good’ inclusive design

This post will seem cruel but it is about an important issue in the space between accessible and inclusive design.<p>Tokyo 2020<p>The Olympics in Tokyo in …

How Product Leaders Can Contribute To Their Teams Without Micromanaging Or Negatively Influencing Daily Decisions.

Or How Not To Become a HIPPO (Highest Paid Person’s Opinion)<p>Leadership doesn’t mean you get to make all the decisions. Ideally, it means you make a …

Creating Themeable Design Systems

TL;DR: <b>Design systems + CSS Zen Garden = Awesome.</b>Is it possible to create a single design system that powers wildly different-looking brands and …