William Golembo

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What successful CRM strategies are made of: Trends to watch out for in 2015 - Firstpost

Organisations that succeed with customer relationship management (CRM) recognise that value must first be delivered to customers before there is any …

Customer Experience

5 Ways Einstein Was a Regular Guy

A new, free digital archive of his personal papers reveals what we all share with the 20th century's greatest mind.<p>Life isn't always easy, even when you're a genius. But what else do you have in common with Albert Einstein?<p>A free archive of the famed physicist's writings released on Friday might …