Vinod Topre

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Why Jeff Immelt's GE Succession Will Go Much Better Than Jack Welch's

General Electric (GE) CEO Jeff Immelt is stepping down in August, ending his 16-year tenure as the leader of the $120 billion company. It’s a …

Pushing Employees to Go the Extra Mile Can Be Counterproductive

Convincing employees to go above and beyond the call of duty may be the epitome of personnel management. We all want our employees to be engaged and motivated. Of course, that’s easier said than done.<p>Some people are intrinsically motivated to exceed their job descriptions in order to support …

Emotion and the Art of Negotiation

It is, without question, my favorite day of the semester—the day when I teach my MBA students a negotiation exercise called “Honoring the Contract.”<p>I assign students to partners, and each reads a different account of a (fictitious) troubled relationship between a supplier (a manufacturer of …

Handling Emotional Outbursts on Your Team

Do you have a crier on your team? You know, the one with tissue-thin skin who expresses frustration, sadness, or worry through tears. Or maybe you have a screamer, a table pounder who is aggressively invested in every decision. These kinds of emotional outbursts are not just uncomfortable; they can …

Mountain

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Stop Playing the Victim with Your Time

<i>It’s just not fair. There’s always too much to do. Everyone just keeps piling more work on me. I feel so helpless.</i><p>Sound familiar? If so, you’re not alone. Many people feel like they have a crushing number of requests coming at them from every side that make them a victim to their circumstances. …

How to Handle Difficult Conversations at Work

Difficult conversations — whether you’re telling a client the project is delayed or presiding over an unenthusiastic performance review — are an inevitable part of management. How should you prepare for this kind of discussion? How do you find the right words in the moment? And, how can you manage …

Why “Being Authentic” Is Holding You Back

Your “authentic self” may be just an excuse to stay in your comfort zone. Here’s how your leadership style might be getting in the way of success.<p>Many young people are advised at some point in their lives to figure out what you want to be, then go be it. After years of hearing the same advice, …

The Authenticity Paradox

Authenticity has become the gold standard for leadership. But a simplistic understanding of what it means can hinder your growth and limit your impact.<p>Consider Cynthia, a general manager in a health care organization. Her promotion into that role increased her direct reports 10-fold and expanded …

Management is both the problem and the solution

“Understanding how the organization plans to sustain itself and grow isn’t a violation of Church and State.”<p>I confess I read every single article I came across about the drama at The New Republic — every insider account, every critique of the magazine’s history, every defense, every extrapolation …

Research: 10 Traits of Innovative Leaders

Many organizations would like their leaders to create more innovative teams. But how exactly should they do this? If you ask highly innovative leaders what makes them effective you are apt to hear, “Well, I don’t know. I haven’t thought about it.” Or they will make something up that sounds …

To Change Employee or Customer Behavior, Start Small

Across industries, organizations can greatly benefit from making tiny changes in their processes to take into account how employees and customers really behave — including not liking being told what to do. Our research and that of others has discovered that even some small tweaks can have a big …

They’re Not Employees, They’re People

Two extraordinary changes have crept up on the business world without most of us paying much attention to them. First, a staggering number of people who work for organizations are no longer traditional employees of those organizations. And second, a growing number of businesses have outsourced …

Networking for Introverts

The night before a conference where I was scheduled to speak, I found myself in a crowded bar just south of Greenwich Village. The organizers had arranged a VIP reception, and — having just moved to New York — I figured I should attend. Indeed, I had good conversations with four interesting people …

The Emotional Boundaries You Need at Work

To develop meaningful and mature relationships at work or at home we need to develop <i>two</i> filters. The first filter protects you from other people. The second filter protects other people from you.<p><i>Filter 1: protect yourself from others.</i> I once worked with a manager who gave blunt feedback in …