Tom B Braveheart Consulting Ltd.

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We need to talk about Industry 4.0

<b>As we enter the fourth industrial revolution, manufacturers are faced with boundless new opportunities to innovate continuously. But for a true</b> …

Manufacturing

Want To Be A Great Storyteller? First, Break These Habits

The story you decide to tell matters just as much as how you decide to tell it.<p>You’ve heard dozens of times that you’re more likely to engage your audience when you tell a story in your presentation. A story that’s powerful and relevant can galvanize people and inspire action. But even otherwise …

Public Speaking

You’re Already More Persuasive than You Think

It’s amazing the opportunities we miss because we doubt our own powers of persuasion.<p>Our bosses make shortsighted decisions, but we don’t suggest an alternative, figuring they wouldn’t listen anyway. Or we have an idea that would require a group effort, but we don’t try to sell our peers on it, …

Understand the 4 Components of Influence

We’ve all encountered people who say less but what they say matters more; people who know how to use silence to dominate an exchange. So having influence means more than just doing all the talking; it’s about taking charge and understanding the roles that positional power, emotion, expertise, and …

Why Organizations Don’t Learn

Virtually all leaders believe that to stay competitive, their enterprises must learn and improve every day. But even companies revered for their dedication to continuous learning find it difficult to always practice what they preach.<p>Consider Toyota: Continuous improvement is one of the pillars of …

How Americanisms are killing the English language

A book released this year claims that Americanisms will have completely absorbed the English language by 2120. Hephzibah Anderson takes a look.<p>So it turns out I can no longer speak English. This was the alarming realisation foisted upon me by Matthew Engel’s witty, cantankerous yet nonetheless …

Language

Grammar A–Z

Some grammatical terms may be familiar to you, but others can be confusing or hard to remember. Clicking on any term below will give you a quick and …

Linguistics

Punctuation

These rules govern the use of punctuation, the use of spacing, conventional signs and certain typographic devices as aids to the understanding and …

Linguistics

British versus American style

There are two major styles of English punctuation: American (commonly followed also in Canada) and British (commonly followed also in Australia and …

Exercise in Eliminating Wordiness in Business Writing

A Revision and Editing Exercise<p><i>This exercise will give you practice in eliminating wordiness from workplace memos, letters, emails, and reports.</i> …

Punctuation of embedded quotations. 2

In the following exercise you will be given some sentences containing embedded quotations. Select the correctly punctuated sentence.<p>1<p>2<p>3<p>4<p>5<p>6<p>Find out …

Abbreviations

An <b>abbreviation</b> is a short way of writing a word or a phrase that could a lso be written out in full. So, for example, you might write <i>Dr Kinsey</i> inste …

The next-generation operating model for the digital world

Companies need to increase revenues, lower costs, and delight customers. Doing that requires reinventing the operating model.<p><b>Companies know</b> where …

Customer Experience

57 Email Etiquette Tips to Avoid Writing Sloppy Emails

You may have heard, “Don’t sweat the small stuff. That might be true in some aspects of life -- but over email, sweating the small stuff is exactly …

Productivity

Top Ten Tips

Top Ten Punctuation Tips<p>Maybe it’s because of its diminutive size, but the apostrophe tends to be neglected and misused in equal measure.<p>The …

17 words everyone spells wrong

You may have noticed that there are lots of dictionaries to choose from, both the old-fashioned printed kind, and the new-fashioned online kind. Whether it's Merriam-Webster or dictionary.com or Black's Law Dictionary— or any one of the others — you have plenty of places to turn when you want to …

What’s the Difference Between In- and Un-?

English has two different prefixes that make a word into its opposite. OK, yes, there are more than two (dis-, a-, anti-, de-, etc.), but in- and un- …

Linguistics

15 commonly misused words that make smart people look foolish

But that is OK — they are still learning. And new words are great for a laugh.<p>But you are an adult (even if people tell you that it's OK to express your inner child). And the last thing you want is to sound like a child at the office.<p>But with more than one million English words to choose from, …

39 Commonly Misused Words and How to Use Them Correctly

Where the mechanics of writing are concerned, I’m far from perfect. One example: I always struggle with <i>who</i> and <i>whom.</i> (Sometimes I’ll even rewrite a …

Language

Exam board rules on punctuation are wrong, wrong, and wrong

Is that a tall, dark, and handsome man standing over there? Or a tall, dark and handsome man? The vexed question of commas, where to use them and where not to, was raised at Hay festival by the linguistics academic David Crystal.<p>Both of the above are correct, he said, but he criticised the …

Linguistics

The 51 most commonly misused words and phrases - do you get these wrong?

A linguist has pointed out the most common mistakes we make while using the English language<p>It's surprising how many mistakes people make when they use the English language.<p>A linguist from Harvard University is here to help - he has created a list of the words we misuse the most.<p>In his latest book, …

Linguistics

Bad Writing Is Destroying Your Company’s Productivity

A hidden source of friction is slowing your company down. Your workers are complicit in it. So is your management. And it’s driving everybody nuts.<p>It’s bad business writing.<p>I surveyed 547 businesspeople in the first three months of this year. I looked specifically at people who write at least two …

Why Is Business Writing So Bad?

This is a post about the poor state of writing in business, and how some of it comes from how we’re taught in school. I say this because aside from my day job, Internet startup, and new son, I also teach a section of business writing at my alma mater, Drew University in New Jersey.<p>Doing so gives me …

10 Facts About The English Language You Probably Didn't Know

English is a pretty important language, and it’s spoken pretty much around the world. Have you ever traveled to Europe, and found it difficult to …

11 Rules of Grammar

You can reach more bravely into the scary world of sentence construction and accurate communication if you are armed with grammar guidelines. These …

37 Incorrectly Used Words That Can Make You Look Bad | Inc.com

As Inigo Montoya famously said, "Why do you keep using that word? I do not think it means what you think it means."<p>He's right: Using the right word matters, especially when you're trying to make a great impression. (And when are you <i>not</i> trying to make a great impression?)<p>To make sure that doesn't …

Linguistics

Are There Really 69 Punctuation Rules? Yes!

Writing<p>Updated August 8, 2017 1263 Views 2 Comments<p>Share84<p>Tweet28<p>+15<p>Share21<p>Stumble43<p>Pin20<p>Shares 201<p>The power of punctuation rules! And how to use …

Apostrophes, explained

Apostrophes are by far the most misused and abused punctuation mark in the English language. Many people seem to have absolutely no idea how to use them. Are they to pluralize? Are they for contractions? Are they meant to indicate a possessive?<p>The answer is all of the above. That's what makes …

It's or Its? Celebrate National Punctuation Day With Our Apostrophe Challenge

Saturday marks National Punctuation Day, the 13th observance of the holiday since it was beatified by Chase’s Calendar of Events in 2004. To anyone …

7 Incredibly Common Grammar Mistakes You're Probably Making | Inc.com

If the way people misuse words can drive you batty, you can appreciate why Kyle Wiens, CEO of the online repair community iFixit, makes all applicants to his company take a grammar test. He writes for <i>Harvard Business Review</i>:<p>Good grammar is credibility, especially on the internet. In blog posts, on …

Language