Tom Ellis

13 Flips | 2 Magazines | @TomEllis3ft9 | Keep up with Tom Ellis on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Tom Ellis”

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What Training Is Required For a Casino Manager?<p><i>by Ruth Mayhew</i><p>A casino manager -- also referred to as a manager-on-duty or house manager -- supervises …

Customer Service

Valuable Casino Customer Service Lessons from Outside the Industry

Occasionally, good advice bears repeating. I was reminded of that recently when a friend shared an article that draws from basketball to offer …

Customer Service

Do land-based casinos care about their online reputation?

Monte Carlo Casino – Courtesy of <b>Wikimedia Commons</b><p>Anyone who’s had a marketing class or two will be well aware of the importance of word of mouth …

Casino Reputation Matters More Than Ever by Casino Customer Service

Subscribe to Thinglink Content<p>Once a month we will send 10 best examples of similar interactive media content that has been hand-picked by ThingLink …

Customer Service

Casino Customer Service Lesson

Customer Service

October 2014 Infinity Gaming Magazine

The Global Gaming Magazine for the Online & Land Based Gambling Industry, covering all the latest news and articles.

Casino Reputation Solution Simply Share+

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Casino Customer Service Lessons from An iPhone6 Purchase

I’m Tom Ellis and for many years, I have helped Marty and Lydia Baird share their stories and ideas about outstanding casino customer service. I …