Tom Campbell

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Bye bye bank branches: Quarter of the world to go mobile by 2019

By the end of this decade over 1.8bn people will be banking on their mobiles and smartphones.<p>Over 25% of the world’s population will access their …

Banking

10 Reasons Why the Internet Hasn’t Completely Replaced Banking

Mobile and online banking have become so popular in the last decade or so, that it’s hard to remember those days when visiting the local …

Two thirds of online banking is now done on a mobile

Monday, May 11th 2015 by Dean Reilly<p>Consumers are more likely to do their online banking on a mobile phone rather than their computer, new data has …

Banking

Design Is The New Differentiator In Mobile Banking

Banks and credit unions must begin to pay more attention to design principles when developing mobile banking apps in the future.

Why Has Mobile Banking Growth Stalled? Blame Hackers

After several years of dramatic growth, the adoption rate for mobile banking in the U.S. has slowed dramatically. Those who like to bank this way are doing it more often, but the industry is struggling to get more customers to go mobile.<p>A recent report from the Federal Reserve (Consumers and Mobile …

Banking

How to set up and add cards to Apple Pay on your Apple Watch

Apple Pay on your Apple Watch is a different experience than it is on your iPhone, but it's every bit as safe and secure. With it, you can tap to pay …

We are now transferring £1.7bn EVERY WEEK on our mobiles

Millions of Britons are now using their mobile phones to send money to friends and family. Here, The Mail on Sunday reports on this revolution in the …

Banking

Banks missing out by focusing mobile banking ads on television - Mobile Marketing

In a global survey among 3,300 people, BuzzCity found that a quarter of consumer now use mobile payments. That's more than the 17% that use credit or …

UK mobile banking set to double to £3.4 billion a week

Mobile banking in the UK is set to double by 2020<p>The number of UK mobile banking users is set to almost double from 17.8 million to 32.6 million by …

Banking

Could Interactive Kiosks Replace Retail Bank Tellers?

The fundamental challenge facing any services-oriented business today is the sheer number of people required to do the selling and provide the customer support required to effectively deliver services. Nowhere is that more evident than in retail banking.<p>Just about every major branch of a retail …

Banking

Can The Banks Save Online Banking From Themselves? [Infographic]

It’s safe to say most people don’t find online banking to be a pleasurable experience. When comparing banking experiences, conversations often tend toward comparing whose bank’s services are the “least bad.” According to The Millennial Disruption Index, the industry currently most ripe for …

Banking

Lloyds Bank launches smartwatch service

Emea Content Editor, Computer Weekly<p>Follow:<p>Lloyds Bank will send its mobile banking customers offers direct to their smartwatches, in the latest …

Chapter Two: Usage and Attitudes Toward Smartphones

Smartphones often serve as a go-to source for staying informed about breaking news and community happenings, getting from place to place, conducting …

New Survey Reveals How Men And Women Bank Differently

While it’s widely known that men, on average, earn more than women, it turns out there’s also a gender gap in banking behavior.<p>According to a recent survey by TD Bank, men rely on credit and invest more than women do, while women are bigger fans of mobile banking and pay more bank fees.<p>Here are …

Banking

Bank of America vs. Chase: Who Has the Better Mobile Banking App?

<i>Bank of America® recently updated its mobile banking app to make managing your accounts a little easier. Today, I take a look at what the changes are</i> …

Over half of US smartphone owners are using mobile banking, but there is still a long way to go

Half of US Adults with a smartphone are using mobile banking, but amongst the general population penetration is much lower, according to survey data from the Federal Reserve and our estimates.<p>It's unlikely that the percentage of people with a feature phone that use mobile banking is increasing …

Mobile

Americans love their ATMs more than online banking

Americans still like to get their banking done the old fashioned way—at banks.<p>More of them prefer using a physical ATM than banking online. And the kind of phone banking that relies on apps and text messages is only now becoming more popular than the kind that uses actual phone calls.<p>The Federal …

Banking

User experience design is not what you think

User experience design is not the same thing as user interface design. The experience of users happens beyond the screen and in the gaps.<p>Preorder my …

New comparison tool matches your spending to the current account that will suit you best

A new Government-backed scheme will show current account customers how much money they can save by switching bank<p>A new online service, confirmed in the Chancellor’s Budget and set to launch on Thursday, will give customers of the main high street banks the option to see how much money they could …

Investing

Online banking fraud increases by 71% in a year according to FFA UK

Online banking fraud increases by 71% in a year - and surging numbers fall victim to sneaky telephone scammers<p><b>Online fraud is a major headache for</b> …

Identity Theft

For The First Time, A Majority Of US Online Banking Customers Access Their Accounts On Smartphones And Tablets

• Mobile banking customers were 53% of the size of total online banking customers at three banks.<br>• Desktop-only customers — those that only accessed their accounts on desktop and laptop computers and never on mobile — were 47% of online banking customers during the same time period.<br>• We assume that all, …

Banking

Is there a digital divide in banking?

So I’m just going to close off the branch debate (this time around, it comes up often) by talking a moment about demographics. In my gut, I hate the …

There’s a debit card out there for kids as young as 6

NEW YORK (MarketWatch) — There’s a new word for money, and it’s Oink — a payment system that gives kids the ability purchase goods online or with a …

oink

Alibaba’s Jack Ma shows how you'll be able to buy things simply by taking a selfie

One of those innovations was revealed Sunday night, when Ma introduced a new project Alibaba has been working on lately: a facial recognition technology for mobile payments.<p>According to Re/code, Alibaba is working on a new technology called "Smile To Pay" that will allow users to make mobile …

Cardless cash withdrawals come to FNB app

First National Bank has brought cardless cash withdrawals to its smartphone banking application, allowing the company’s clients to withdraw money at …

Apps

Halifax uses heartbeat sensor to secure online banking

ECG signals could replace online banking passwords following a successful trial by Halifax.<p>A proof of concept experiment used an ECG band to record a …

Bank of Canada

Wirecard targets summer launch for its wrist-worn digital wallet

Last month, Wirecard unveiled a wristband device that functioned like a digital wallet, storing credit cards, ID cards and even tickets on the end of …

FinTech