Tim

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11 incredible psychological tricks to get people to do what you want

Psychological research suggests there are plenty of ways to get people to do what you want — without them even realizing you've persuaded them.<p>We've rounded up 11 science-backed strategies for getting people to like you, to buy stuff, and to give you what you're after.<p>All of them will leave you …

Psychology

25 Of The Best Employee Perks You Need To Have

Thanks to companies in Silicon Valley, employees have high expectations of the perks that your company offers.<p>Besides perks like medical and dental …

10 Tips for Offering Excellent Feedback

"Nice work!"<p>"Good job!"<p>"Big Improvement"<p>Empty words that sound nice when not attached to something substantial.<p>We are a culture full of pretty words …

Teaching

Former Navy SEAL officer explains the most valuable leadership lesson SEALs learn in Hell Week

After going through his own Hell Week only a few years prior, Leif Babin found himself leading a new generation of US Navy SEAL candidates through their own struggles on a cold Southern California night in 2008.<p>Since returning from his duty as a platoon commander in the 2006 Battle of Ramadi in …

Southern California

Teacher's Guide To Coping With Stress Is The Reading We All Need

All students literally everyone could use a list like this.<p>Alina Ramirez, a high school senior in Oxnard, California, tweeted a photo showing a list of “101 ways to cope with stress” on Sept 2., writing that her psychology teacher handed out the guide to his class.<p>It includes specific tips like …

Pets

10 Success lessons from Dale Carnegie – “Best-Selling Author” for entrepreneurs

Share80<p>Tweet<p>Share168<p>+12<p>Shares 250<p>Dale Carnegie was a famous lecturer and writer as well as the developer of very popular courses in self-improvement, …

How To Build A Solution-Oriented Team

I don’t have many pet peeves, but one thing that always sets me off is when people present problems, not solutions. Anyone can point out the existence of a problem; that’s the easy part. People who create value, however, come prepared with ideas to fix said problem.<p>Throughout my career, I’ve found …

Leadership

How to Stick With Good Habits Every Day by Using the 'Paper Clip Strategy'

In 1993, a bank in Abbotsford, Canada hired a 23-year-old stock broker named Trent Dyrsmid.<p>Dyrsmid was a rookie so nobody at the firm expected too much of his performance. Moreover, Abbotsford was still a relatively small suburb back then, tucked away in the shadow of nearby Vancouver where most of …

How to Handle Your Stress So You Can Be Successful | Inc.com

Today most of us are expected to do more with less. We lead lives that are more demanding on every front--work, family, social, health--with little time left over to unwind. Stress affects our mental health, our well-being and our performance at work.<p>But there are ways you can help yourself. Here …

Mindfulness

Customers Don't Care About Customer Service (At Least, Not The Way You Think They Do)

Customers don’t care about customer service. At least, not exactly. What they care about is something a little different: They care about the feelings, the results, the impressions, the memories that come from being well served, poorly served, or that beige area in the middle.<p>This is a distinction …

Customer Experience

Customer service training[1]

No notes for slide<p>Sam walton – owner and CEO; Walmart (USA)<p>Cs can only be called a service if it comes with personal care and concern to clients<p>Not being complacent with the kind of service.Givong extra mile without the custoimers asking for it- adding personal touch to interaction; sensible- …

Customers

How To Leave Work At 5 P.M. And Still Get Everything Done

It’s a pattern with which most full-time professionals are familiar–you’re spending increasing amounts of time at your desk, but it feels like you’re getting less done. The hours stretch on, the to-do list grows, and you find yourself facing a future where you might let go of your apartment and …

Time Management

9 TED talks that can help you become insanely productive

Reaching optimal productivity is about working smarter, not harder, and making the most of each day.<p>The following TED talks offer valuable lessons in doing just that.

TED Talks

Create a Culture of Accountability in the Workplace

Accountability in the workplace is something every manager wants to have. Accountability has a clear link to higher work performance, but experts …