Thomas Chatzis

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9 Things the Smartest Leaders Do

<i>This post is in partnership with Inc., which offers useful advice, resources and insights to entrepreneurs and business owners. The article below was</i> …


Forget CVs, here's how to use behavioural science to hire the best people

Kate Glazebrook is principal adviser and head of growth and equality with the Behavioral Insights Team, a self-described social purpose company based …

Five measures of growth that are better than GDP

GDP is like a speedometer: it tells you whether your economy is going faster or slower. As in cars, a speedometer is useful but doesn’t tell you …

35 years of the global economy in one video

Economic liberalisation, globalisation and the rise of the multinational corporation have played their part in the changing face of the global …

Why are some people more productive than others? Science has the answer

In an economy ruled by change, disruption, and uncertainty, it seems that everyone — individuals and companies alike — is searching for an edge. …

General Motors

Even tiny rewards make us work harder

Giving people tiny rewards can motivate them to put more effort into their work, a new study has found.<p>Research published in the Academy of …

Engaging your employees is good, but don’t stop there

It seems that if you really want to improve productivity you don’t just need to engage those around you – you need to inspire them too.<p>Eric Garton …

Employee Engagement

47 quotes on leadership worth repeating

What does it take to be a good leader? From Aristotle to Bill Gates, here are 47 empowering quotes from some of the greatest leaders of our time.<p>1. …

The Powerful Effect of Noticing Good Things at Work

Over the course of a typical workday, negative and positive things inevitably happen to you. If you’re like most people, you tend to focus mainly, or even exclusively, on negative experiences. They’re what you ruminate over, what you talk to your friend about as you’re driving home, what you …


You Really Can Change Your Reputation at Work

Do you ever feel that people have the wrong impression of you at work? Maybe you’ve been pegged as arrogant after you advocated for your project or as a pushover after a negotiation gone awry. How can you change others’ perceptions of you? Should you directly address the reputation you want to …


Should Leaders Focus on Results, or on People?

A lot of ink has been spilled on people’s opinions of what makes for a great leader. As a scientist, I like to turn to the data. In 2009, James Zenger published a fascinating survey of 60,000 employees to identify how different characteristics of a leader combine to affect employee perceptions of …

How Smart, Connected Products Are Transforming Competition

Information technology is revolutionizing products. Once composed solely of mechanical and electrical parts, products have become complex systems that combine hardware, sensors, data storage, microprocessors, software, and connectivity in myriad ways. These “smart, connected products”—made possible …

7 Things Leaders Do to Help People Change

Ever tried to change anyone’s behavior at work? It can be extremely frustrating. So often the effort produces an opposite result: rupturing the relationship, diminishing job performance, or causing the person to dig in their heels. Still, some approaches clearly work better than others.<p>We reviewed …


Today's management tip: storytelling is the best way to win an audience over

What Do People Want from Their Leaders?

Leadership and the Balanced Scorecard

Applying Activity-Based Costing to the Public Sector

Communicating Strategy with the Balanced Scorecard

Preview: Diagnostic Thinking

Stop Trying to Fix Your Weaknesses

<b>Marcus Buckingham</b>, author of <i>StandOut 2.0</i>, explains why performance management systems are broken.


6 Ways to Reduce the Stress of Presenting

In the past 30 years, I’ve given more than 3,000 speeches to audiences across the world. Presentations have been such a central part of my work that many who know me best have been surprised to learn how much anxiety they used to cause me. After my fourth root canal, my dentist pointed out that I …

Public Speaking

The Dawning of the Age of Flex Labor

The prevailing paradigm of people working as full-time employees for a single organization has outlived its usefulness. It produces excess volatility over the business cycle, resulting in measurable economic costs — both to people and to the companies they work for.<p>Our vision is straightforward: …

The Workplace

5 Strategy Questions Every Leader Should Make Time For

Have you ever noticed that when you ask someone in your company, “How are you?” they are more likely to answer “Busy!” than “Very well, thank you”? That is because the norm in most companies is that you are supposed to be very busy – or otherwise at least pretend to be – because otherwise you can’t …


Today's management tip: Create a balanced team

To Become a Leader, Think Beyond Your Role

The world is full of people with opinions. Television, radio, and other media are brimming over with commentators making suggestions and offering seemingly authoritative advice to government officials and corporate executives about what they ought to do. At dinners and cocktail parties — and around …


Today's management tip: Stop overcomplicating your charts

How to Manage Your Apple ID Account in Settings on iPhone

For quite some time now, you’ve been able to manage your Apple ID account in Settings on your iPhone. But with iOS 10.3, Apple made it even easier. At the top of your Settings menu, you’ll see your Apple ID profile photo and name. This new option allows you to look at your Apple ID profile in one …

Apple Store

Today's management tip: Talk about a raise *after* the performance review

Today's management tip: Don't overlook your own stubbornness