Thinh Nguyen

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Former Obama Tech Expert: Democrats Need a Competitive Primary

For much of our nation’s history, there have been insiders who aimed to quash competition within political parties. Even today, far too many party …

Advice for Contacting Busy People | The Art of Manliness

Let’s get straight to the point, shall we?<p>Busy people can be incredibly difficult to connect with.<p>You know the drill. You send an email, then you …

Self-improvement

How to Launch Your Digital Platform

For online platform businesses, customer mobilization challenges loom large. The most successful platforms connect two or more types of users—buyers and sellers on a shopping portal, travelers and hotel operators on a booking service—and a strong launch usually requires convincing early users to …

Building a Collaborative Enterprise

Artwork: Geoffrey Cottenceau and Romain Rousset, <b>Logo</b>, 2008<p>A software engineer we’ll call James vividly remembers his first day at Computer Sciences Corporation (CSC). The very first message he received: “Here are your Instructions” (yes, with a capital I).<p>“I thought I was bringing the know-how I’d …

The Skills Leaders Need at Every Level

A few weeks ago, we were asked to analyze a competency model for leadership development that a client had created. It was based on the idea that at different points in their development, potential leaders need to focus on excelling at different skills. For example, in their model they proposed that …

Empathy Is Key to a Great Meeting

Yes, we all hate meetings. Yes, they are usually a waste of time. And yes, they’re here to stay. So it’s your responsibility as a leader to make them better. This doesn’t mean just make them shorter, more efficient, more organized. People need to enjoy them and, dare I say it, have fun.<p>Happiness …

The Future of Collaboration

4 Things You Thought Were True About Time Management

I don’t know anyone who doesn’t struggle with how to make the most of their time at work. How do you stay on top of an overflowing inbox? How do you get work done when your day is taken up by meetings? How can you get through a continually expanding to-do list? How do you even find time to make a …

Reinventing Performance Management

At Deloitte we’re redesigning our performance management system. This may not surprise you. Like many other companies, we realize that our current process for evaluating the work of our people—and then training them, promoting them, and paying them accordingly—is increasingly out of step with our …

Leadership Lessons from Great Family Businesses

It’s no secret that family businesses can struggle with governance, leadership transitions, and even survival. Consider a few high-profile examples: Banco Espírito Santo was rescued by the Portuguese government last year following the resignation of its CEO, the great-grandson of the bank’s …