Mechanic makes 15,000-mile round trip from London to Mongolia - to carry out 10-minute repair on customer's Bentley

A mechanic took customer service to a new level by going on a 15,000-mile round trip from London to Mongolia - so he could carry out a 10-minute repair job. Bentley specialist William Medcalf took two flights and then drove through the desert for more than seven hours to help customer Bill Cleyndert. …