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BBC to use controversial TV licensing collection firm as 'outreach' officers

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BBC to use controversial TV licensing collection firm as 'outreach' officers

The Telegraph - By Anita Singh

The BBC is to use Capita, the controversial TV Licensing collection firm, to provide the “outreach” officers who will visit the homes of over-75s in pursuit of licence fee payments. Two years ago, the corporation ordered an investigation into reports that Capita employees were using aggressive …

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