Taylor Skaufel

9 Flips | 3 Magazines | 1 Following | @TaylorSkauf2015 | Keep up with Taylor Skaufel on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Taylor Skaufel”

The Sorry State of Nonprofit Boards

Nonprofit directors often fall short in terms of knowledge and experience, and their boards as a whole need more-rigorous planning and procedures. Those are among the conclusions of Stanford researchers who recently surveyed 924 nonprofit directors. Some specific findings:<p>Directors Lack Critical …

Great UX Doesn’t Guarantee a Great Customer Experience

It’s one thing to create a great looking product that’s easy to use. It’s another to create a great experience that continues to improve, delight, and expand in scope over time. The first is user experience. The second is customer experience.<p>The two are often used interchangeably. But generally, …

How Organizations Can Address the Challenges of Modern Digital Collaboration

It’s now clear to me that we must take bold new steps if we are to truly improve the state of workforce collaboration in most organizations. As the …

Management

What Email, IM, and the Phone Are Each Good For

A few weeks ago, I saw an email in my inbox from a member of my sales team. I realized an appropriate response would take more time than I had at that moment. So I skipped it, planning to return to it later. The email quickly got buried, and after a week went by, it was forwarded to me again, with …

How to Design an Agenda for an Effective Meeting

We’ve all been in meetings where participants are unprepared, people veer off-track, and the topics discussed are a waste of the team’s time. These problems — and others like it — stem from poor agenda design. An effective agenda sets clear expectations for what needs to occur before and during a …

Management

Former Heads of Homeland Security, NSA Back Encryption

Three prominent former national-security officials endorsed the use of encryption in communications, breaking with President Barack Obama and Federal Bureau of Investigation Director James Comey in their standoff with Silicon Valley over new uses of the controversial technology.<p>Former National …

National Security

8 tips for virtual collaboration, from TED’s tech team

<b>Review your tools.</b> Good communication starts with great tools. Like many tech teams, we use GitHub to collaborate on code. We obsessively upload to …