TravelMarketReport

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In Sync with the Millennial Mindset: Hoteliers Roll out New Products for a New Generation

Seeking to attract the biggest market on the horizon, a growing number of hoteliers are gearing brands toward the “Millennial mindset.”<p>The latest …

Consumer Complaints Against U.S. Airlines Climb in December

In a month of epic weather events, consumer complaints about U.S. airlines soared to 1,203 in December, up from 747 in December 2014, according to …

Flying

Islip MacArthur Airport Gets a New Tenant

A third airline is moving into one of New York’s almost-forgotten airports. <br>National Airlines announced last week that it will be flying daily …

Amadeus Expands Virtual Card Options

Amadeus is introducing B2B Wallet Prepaid, a new payment solution that offers two virtual credit cards linked to the same account.<p>Amadeus will pay …

Cyber-attacks

Atlanta Airport Threatens to Dump the TSA

As security lines and wait times get longer, the general manager of the busiest airports in the world is challenging the Transportation Security …

CDC Adds Two Caribbean Islands to Zika Travel Alert

The Centers for Disease Control and Prevention has added Aruba and Bonaire to the Zika travel alert.<p>Health officials recommend that pregnant women …

Sandals Sells Antigua Property

Sandals Resorts International announced today it sold Grand Pineapple Antigua to Elite Island Resorts.<p>The 180-room resort in Long Bay will remain …

Sandals

Millennials Change the Travel Market, As Other Generations Follow Their Lead

As the upper end of the Millennial generation turns 35, its much-studied members are looking more and more like their parents—but that’s often …

Social Media

The Gambia Targets North America

The Gambia wants to be the next “it” destination for Americans, tourism minister Benjamin A. Roberts told <i>Travel Market Report</i> in an exclusive …

North America

Branding Your Travel Business

How do you want to be thought of in the minds of consumers?<p>Whether you want to be a cruise agent or a corporate agent, a specialist in Africa or in …

Selling

Uber Beats Car Rentals on Corporate Expense Reports This Year

According to expense-reporting company Certify, more corporate travelers used Uber than car rental services for the first time in the fourth quarter …

Transportation

Cunard Introduces “Transatlantic Fashion Week”

Talk about sailing in high style. When Cunard’s Queen Mary 2 crosses the Atlantic in September, designers and fashion historians will be onboard for …

Fashion Week

Princess Launches “Cook My Catch”

Princess Cruises is offering cruisers the chance to enjoy their own catch of the day during Alaska sailings in 2016. Guests can catch—and eat—their …

Sport Fishing

Marriott to Launch Fairfield Brand in China

Marriott International has inked a deal with Eastern Crown Hotels to bring its Fairfield Inn & Suites Hotels to the Chinese market. Marriott and …

Hospitality

January Occupancy Rates Drop at London Hotels

January’s hotel occupancy numbers in London fell 3.8%, to just 66.6%, since last year, STR Global analysts report—a sign the markets were still …

Egypt Holds Tourism Conference

At next week’s tourism conference in Cairo, the theme is growth, but the topic of interest is security.<p>“Tourism in Egypt 2016—Planning for Growth” …

Tourism

American Plans Airport Lounge Upgrades, Dining Service

American Airlines is redesigning its lounges and adding Flagship Dining, pre-flight sit-down meals with table linens, for first-class customers on …

Los Angeles

Carnival Adds to Travel Partner Advisory Committee

Carnival Cruise Line is bringing 20 new members onboard to its 2016 Travel Partner Advisory committee.<p>The committee, which was first created in 2011, …

Cruise Ships

2016 IATA Numbers for Airplane Fatalities Go Way Down

The number of airline accidents declined significantly in 2015, according to the International Air Transport Association. There were 136 fatalities …

Airplanes

Destination Weddings Group Urges Agents to Share Zika Information

The Destination Wedding & Honeymoon Specialists Association (DWHSA), during a webinar on Tuesday, said agents have “an affirmative legal duty “ to …

Puerto Rico

SuperAgent: Meet Norm Payne, Uniglobe Premiere Travel

Four hours before his flight, Norm Payne is already at the airport, working the crowd. He glad-hands the desk agents; he asks after the families of …

Private Club

Tour Firms Face Challenges, but Agents’ Role Is Secure

Travel agents will continue to serve as the dominant distribution channel for traditional tour operators, but agents looking to the tour segment for …

Tourism

10 Reasons Why a Hotel Is Better Than Airbnb

The debate over which is better–hotels or short-term rentals (online or otherwise)–continues to be a hot topic among travelers and industry experts. …

Holland America Names New Trade Communication Director

Holland America Line has named Denella Ri’chard as its new director of trade communication and engagement. In the newly created role, Ri’chard will …

Business Development

Cuba to Sign Commercial Flight Agreement Today

The United States and Cuba are a step closer to fully normalizing relationships as the countries will reportedly sign an agreement to restore …

Supreme Court Justice Scalia Dead at Texas Resort

Associate Justice Antonin Scalia has died, apparently of natural causes, at the Cibolo Creek Ranch resort.<p>He reportedly arrived at the ranch on …

Life on the Irrawaddy: 10 Highlights of an Avalon Myanmar Cruise

These days the “buzz” word for travelers, especially in the upscale market, is “experience.” They want to discover something that is authentic, …

Walking Tours

Congress Mulls Bill to Stop Fraudulent Online Hotel Booking Sites

A bipartisan bill filed on Wednesday is designed to stop scam sites from selling hotel rooms to consumers.<p>Reps. Ileana Ros-Lehtinen (R-FL.) and Lois …

Selling

Letter from the Editor

Over the past few weeks I’ve heard some amazing stories of professionalism above and beyond the call of duty—and of delivering value far above any …

Call of Duty (Video Game)

The Wind in Their Sales: Travel Agents See Surge in Ocean Cruising

The cruise industry is on a spending spree, investing more than $25 billion on 55 new ships over the next five years. And that’s good news for travel …

Travel Industry