Claus Grand Bang

1,012 Flips | 7 Magazines | 9 Likes | 5 Following | 614 Followers | @TMHatter | Associate Professor with research interest in international management

New Supply Chain Jobs Are Emerging as AI Takes Hold

Companies are cutting supply chain complexity and accelerating responsiveness using the tools of artificial intelligence. Through AI, machine learning, robotics, and advanced analytics, firms are augmenting knowledge-intensive areas such as supply chain planning, customer order management, and …

Artificial Intelligence

The Science of Sharing: Who, What, Where, and Why [Infographic]

It's the holy grail of social media marketing: How do you get users to share content?<p>A sharing strategy starts by understanding customer behavior, …

Infographics

Jeff Bezos told Amazon execs to consider 3 questions before offering someone a job, and they're still spot-on 20 years later

Amazon is always looking to fill a ton of jobs.<p>But before you can land a corporate role with the online retail behemoth, you have to tick three particular boxes in the minds of the hiring managers and executives vetting you.<p>At least, that's the process CEO Jeff Bezos recommended to his team 20 …

Jeff Bezos

Scientists Say This Strategy Can Help You Learn Anything Fast

Study smarter, not harder!<p>In his book <i>Fluent Forever</i>, opera singer Gabriel Wyner suggests that one of the best ways to learn a new language is to …

The Brain

It's Time To Ditch Performance Improvement Plans. Here's Why

Performance Improvement Plans, or PIPs, are used all over the world—ostensibly to address and improve the work of underperforming or unhappy employees. Unfortunately, they are often remarkably unsuccessful at achieving that outcome.<p>In most cases, PIPs are really used just to buy time before making …

Employment

Over 200 of the Best Machine Learning, NLP, and Python Tutorials — 2018 Edition

<i>As we write the book</i> <i>Machine Learning in Practice</i> <i>(coming early in 2019), we’ll be posting draft excerpts right here.</i><p><i>Let us know what you think, give</i> …

Machine Learning

Make “Fairness by Design” Part of Machine Learning

Machine learning is increasingly being used to predict individuals’ attitudes, behaviors, and preferences across an array of applications — from personalized marketing to precision medicine. Unsurprisingly, given the speed of change and ever-increasing complexity, there have been several recent …

Machine Learning

Beyond Points: Companies Are Using Innovative Rewards Programs To Draw In Customers

Before the heady days of smart phones and online advertising algorithms, rewards programs meant a 3.5″ x 2″ punch card that either found a home within your wallet or the cup holder in your car. When one was in receipt of said punch card, one remembers the promise and possibility of that fabled 10th …

Loyalty

The Democratization of Data Science

Want to catch tax cheats? The government of Rwanda does — and it’s finding them by studying anomalies in revenue-collection data.<p>Want to understand how American culture is changing? So does a budding sociologist in Indiana. He’s using data science to find patterns in the massive amounts of text …

Data Science

Standard Cognition is first Amazon Go rival to unveil deal with stores

One-click purchases, Alexa, and now AI-powered cashier-less convenience stores: Amazon has long been setting standards that others rush to compete with. So it’s no wonder that the Amazon Go convenience store, which uses cameras and image recognition to track and ring up all the items people take …

Amazon Go

What to Do When Each Department Uses Different Words to Describe the Same Thing

We’ve all experienced some version of this problem: Ask “how many customers do we have?” and the marketing team provides one answer, sales a second, and accounting a third. Each department trusts its own system, but when the task at hand requires that data be shared across silos, the company’s …

Management

What Economists Still Don’t Get About the 2008 Crisis

Macroeconomics tends to advance — or, at least, to change — one crisis at a time. The Great Depression discredited the idea that economies were basically self-correcting, and the following decades saw the development of Keynesian theory and the use of fiscal stimulus. The stagflation of the 1970s …

Economics

The Expertise Trap

<i>Here’s what to do when your own brilliance gets in your way.</i><p>This article is directed toward leaders—leaders of companies, leaders of teams, leaders of communities and leaders of countries.<p>I want to talk to you about your brilliance, your expertise and why it is a problem—a huge one, both for you …

Creativity

How to Lead Your Employees by Coaching

Part of good leadership means seeing yourself as a coach, not as a king or queen who sits idly by and lifts the odd finger to command. CEOs — it’s time to lose the antiquated definitions of boss.<p>Employees don’t need a pat on the head once a year, nor do they need hand-holding every step of the way. …

Everyone Hates Setting Goals. Here's How Google Makes It Easier for Its Employees

If a goal doesn't challenge you, then it won't change you.<p>It's that time of year--leaders everywhere are charging employees with the task of establishing goals for 2018. If you've never been through a structured process, this exercise can be daunting, and frankly, feel like a big waste of time. I …

The One Superpower All Great Leaders Master, According to Harvard Research

The secret to great leadership is right in front of you, but you may be looking in a different direction.<p>"Knowing others is intelligence. Knowing yourself is true wisdom. Mastering others is strength. Mastering yourself is true power." --<i>Lao Tzu</i>.<p>So much of our leadership development today resides …

Seven memory skills that will make you smarter

Learning ability is probably the most important skill you can have.<p>Take it from Peter Brown, Henry Roediger, and Mark McDaniel, authors of <i>Make It</i> …

Forget Willpower. This Science-Backed Strategy Is Much More Powerful

Breaking free of the past, bad habits, and temptation has less to do with willpower than it does with these four steps.<p>Let's start off with the conventional wisdom. Willpower is how we break free of the past; it's how we undo bad habits and avoid temptation. You've heard this your whole life. If …

How To Manage The Four Strong Personalities You See In Meetings

We’ve all got our quirks, and most of us bring strengths and some weaknesses to the teams to which we belong. But there are four strong personalities that stand out for their ability, both positively and negatively, to impact team dynamics, especially when it comes to meetings.<p>There are the</b> …

Leadership

How does a marketing tech stack evolve over time?

We just opened up <b>The Stackies 2018: Marketing Tech Stack Awards</b>, and I’m delighted to share with you our very first entry.The above graphic …

Marketing

Research: How Customers Decide Whether to Buy from Your Website

Sally’s finger hovered over the “Purchase” button. After hours of online sleuthing, she was pretty sure the green chair would complete her living room. It was the style and color she wanted, home delivery was guaranteed within three days, she had money in the bank to pay for it, and both the …

Tatyana Mamut on Effective Leadership in a Fast-Growing Environment

The GM and Director of Amazon Web Services talks leadership, organizational design, and leading in a fast-growing environment.<p>With an impressive resume encompassing product experience and design, organizational design, and product management, Tatyana Mamut's diverse experience includes managing and …

Want to Define Your Company's Culture? Start By Answering These 2 Simple Questions

Be intentional about building your corporate culture.<p>Recent developments regarding sexual harassment allegations have leaders of companies scrambling to eliminate the potential for these behaviors in their companies and mitigate risk. Unfortunately, many of these efforts, albeit altruistic in …

3 Ways to Improve Your Decision Making

To make a good decision, you need to have a sense of two things: how different choices change the likelihood of different outcomes and how desirable each of those outcomes is. In other words, as Ajay Agrawal, Joshua Gans, and Avi Goldfarb have written, decision making requires both prediction and …

If Your Employees Aren't Learning, You're Not Leading

There’s a strong positive relationship between how much people learn on the job and how much they love their job. Employees who score high on survey questions like “I will have to learn new skills to achieve my assigned goals for this year” have higher scores on questions such as:<p>“I consider myself …

Leadership

There Are Apparently Zero Scientifically-Proven Benefits to Open Plan Offices

Executives who implement open plan offices are behaving like climate-change deniers and anti-vaxxers.<p>A recent Harvard Business Review article quoted Facebook's "Chief People Officer" on the company's new 430,000 square foot open plan office:<p>"It really creates an environment where people can …

The Future of Human Work Is Imagination, Creativity, and Strategy

It seems beyond debate: Technology is going to replace jobs, or, more precisely, the <i>people</i> holding those jobs. Few industries, if any, will be untouched.<p>Knowledge workers will not escape. Recently, the CEO of Deutsche Bank predicted that half of its 97,000 employees could be replaced by robots. One …

6 Top Tools to Transform Your Content Marketing in 2018

You already know about influencer marketing and, um, the Kardashians. But, what about tools such as GrooveJar and Almighty Press?<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Last year pretty much blew by. But, in 2018, you have an opportunity to start fresh, using new marketing …

Marketing

The Problem with Most Meetings Is That There’s Not Enough Debate

The modern workplace is awash in meetings, many of which are terrible. As a result, people mostly hate going to meetings. The problem is this: The whole point of meetings is to have discussions that you can’t have any other way. And yet most meetings are devoid of real debate.<p>To improve the …

Why Leaders Should Make a Habit of Teaching

<b>Sydney Finkelstein,</b> a professor of management at the Tuck School of Business at Dartmouth College, encourages leaders to approach their direct reports like teachers. As Finkelstein explains, being a teacher-leader means continually meeting face to face with employees to communicate lessons about …