Susan Detwiler

Consultant, facilitator, and strategic planning guide for nonprofits; believer in the power of vision to create the future we want to live in. sdetwiler@detwiler.com

Magazines

Flips

Why Some Cultural Organizations Overestimate Success In Welcoming Diverse Visitors
colleendilen.com - Colleen Dilenschneider
US demographics are changing, so an organization welcoming more diverse audiences than it did a decade ago is an expectation, not necessarily an …
How To Get Your Point Across To These Five Personality Types
flipboard.com
Not everyone thinks the same way. Here’s how to repurpose a three-decade-old management theory to tailor your message to just about anybody. The VP …
Free to Speak, but Who Is Talking—The ED, The Board, or the Nonprofit Itself?
nonprofitquarterly.org - By Marian Conway | January 30, 2018
Share24 Tweet19 Email Share 43 Shares January 26, 2018; New York Times The Queens Museum of Art lives in a large building built for the 1939 New York …
Understanding Donation Restrictions: A Nonprofit Must
nonprofitquarterly.org - By Carrie Collins-Fadell | January 25, 2018
Share29 Tweet42 Email Share 71 Shares December 27, 2017; Courier-Post A small, New Jersey-based nonprofit that provides residential living for adults with …
No College Kid Needs a Water Park to Study
The New York Times - By JAMES V. KOCH
In a competition to woo students, public universities are increasingly offering lavish amenities that have nothing to do with education. The latest trend is lazy rivers, which have been installed at several
How to Create Executive Team Norms — and Make Them Stick
Harvard Business Review - Sabina Nawaz
Have you ever been on an executive team where things just clicked? You had a common goal, communication flowed easily, and everyone was willing to put in the long hours for a final push. Looking back,
Vision: It's a verb!
smartbrief.com
For decades, leaders have been advised to generate missions and visions as a way to focus and drive organizations into the future. Countless …
The Met’s Admission Price Will Not Hurt Accessibility – It May Help (DATA)
colleendilen.com - Colleen Dilenschneider
Data indicate that free admission has little to no correlation with how well museums – including the Met – welcome or satisfy income-qualified …
If Neuroscientists Ruled the Workplace
globoforce.com - Sarah Payne
5 Signs Your Organization Might Be Headed for an Ethics Scandal
Harvard Business Review - Alison Taylor
Corporations often approach ethics as an individual problem, designing oversight systems to identify the “bad apples” before they can turn the organization into a “rotten barrel.” But at places like Wells
Meetings Would Go Faster If People Took the Time to Listen
Harvard Business Review - Sabina Nawaz
Several months ago, a CEO I’ll call Elana, who is deaf, approached me for coaching. As we talked through her leadership skills and organizational political landscape, I quickly realized she was a fantastic
The Best Companies Know How to Balance Strategy and Purpose
Harvard Business Review - Laurent Chevreux and Jose Lopez and Xavier Mesnard
Most companies have articulated their purpose — the reason they exist. But very few have made that purpose a reality for their organizations. Consider Nokia. Before the iPhone was introduced, in 2007,
Strengthening Donor-Nonprofit Partnerships (Blog)
ssir.org - Peter Fortenbaugh
By Peter FortenbaughFive relationship imbalances that cause tension and reduce social impact—and how to address them.
Data Shows Barrier to Visitation Is Offsite Technology (Not Onsite Technology)
colleendilen.com - Colleen Dilenschneider
Onsite technology (virtual reality and techy exhibits) sound cool, but data suggest that inadequate offsite technology (ticketing platforms and …
Wallace Takes Arts Organizations from What They Think to What They Know
nonprofitquarterly.org - By Jim Schaffer | October 23, 2017
Share16 Tweet20 Email Share 36 Shares “Seattle Symphony.” Credit: kmaschke. October 21, 2017; Broadway World, “ArtWorld” If your organization is in the arts …
What to Do If Your Boss Gets Distracted by Every New Thing
Harvard Business Review - Liz Kislik
No matter what the strategic plan says, many of us are more attracted to something new that’s glittering on the horizon than we are to the goals that have languished on our to-do list for months. This
The Key To Reaching New Audiences For Cultural Organizations (DATA)
colleendilen.com - Colleen Dilenschneider
Half of people in the US who profile as likely visitors to mission-driven, visitor-serving entities do not attend.What we know about these people may …
Filling Essential Gaps in Nonprofit Leadership (Blog)
ssir.org - William F. Meehan III & Kim Starkey Jonker
By William F. Meehan III & Kim Starkey JonkerNew research shows that most nonprofits fall short in important areas of performance. But stakeholders …
Many Strategies Fail Because They’re Not Actually Strategies
Harvard Business Review - Freek Vermeulen
Many strategy execution processes fail because the firm does not have something worth executing. The strategy consultants come in, do their work, and document the new strategy in a PowerPoint presentation
Star Trek and the Future of the Nonprofit Sector
nonprofitquarterly.org - By Vu Le | November 8, 2017
428 280 Photo: Marcin Wichary Let’s face it, the last few months have been brutal. Dealing with the constant threats to communities and to democracy …
To Change the System, First Change the People (Blog)
ssir.org - Jen Ford Reedy
By Jen Ford ReedyAt the Bush Foundation, grantmakers use an analytical approach to identify the right people who can make a difference, and supply …
Admission Price Recall: Only Half Of Visitors To Cultural Organizations Get It Right (DATA)
colleendilen.com - Colleen Dilenschneider
Here’s what this means and why it matters for cultural organizations…There are a whole host of reasons why cultural professionals seem to put their …
Closing the Strategy-Execution Gap Means Focusing on What Employees Think, Not What They Do
Harvard Business Review - Alison Reynolds and David Lewis
When you embark on a new strategic journey to sustain and grow your organization in an uncertain world, what do you prioritize? If you’re like most of the leaders we know, you start with organizational
As Geffen Hall’s Renovation Stumbles, Cincinnati Shows the Way
The New York Times - By MICHAEL COOPER
CINCINNATI — A concert hall that was simply too cavernous: hard to sell out and leaving audiences feeling distant from the music. Lobbies that have grown shabby over time. A fortresslike presence, somewhat
The Key to Campbell Soup’s Turnaround? Civility.
Harvard Business Review - Christine Porath and Douglas R. Conant
Based on our combined experience and research – Doug as the former CEO of Campbell Soup Company and Christine as professor who has researched leadership for 20 years – we’ve observed that the best way
Capital for Creativity
ssir.org - Laura Callanan
By Laura CallananImpact investors have ignored the arts and culture sector, at the expense of the communities they seek to help.
How Successful Solopreneurs Make Money
Harvard Business Review
Dorie Clark, a marketing strategy consultant, answers a burning question: how do people make money off of what they know? She outlines the options for experts who want to monetize their knowledge. Clark
Does Being Nonprofit Impact Perceptions of Cultural Organizations? (DATA)
colleendilen.com - Colleen Dilenschneider
It doesn’t much. In fact, there’s something that matters much more.“But we’re a nonprofit!” seems to be a common defense against lack of industry …

Susan Detwiler

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Strategic Planning

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Flips

Why Some Cultural Organizations Overestimate Success In Welcoming Diverse Visitors

How To Get Your Point Across To These Five Personality Types

Free to Speak, but Who Is Talking—The ED, The Board, or the Nonprofit Itself?

Understanding Donation Restrictions: A Nonprofit Must

No College Kid Needs a Water Park to Study

How to Create Executive Team Norms — and Make Them Stick

Vision: It's a verb!

The Met’s Admission Price Will Not Hurt Accessibility – It May Help (DATA)

If Neuroscientists Ruled the Workplace

5 Signs Your Organization Might Be Headed for an Ethics Scandal

Meetings Would Go Faster If People Took the Time to Listen

The Best Companies Know How to Balance Strategy and Purpose

Strengthening Donor-Nonprofit Partnerships (Blog)

Data Shows Barrier to Visitation Is Offsite Technology (Not Onsite Technology)

Wallace Takes Arts Organizations from What They Think to What They Know

What to Do If Your Boss Gets Distracted by Every New Thing

The Key To Reaching New Audiences For Cultural Organizations (DATA)

Filling Essential Gaps in Nonprofit Leadership (Blog)

Many Strategies Fail Because They’re Not Actually Strategies

Star Trek and the Future of the Nonprofit Sector

To Change the System, First Change the People (Blog)

Admission Price Recall: Only Half Of Visitors To Cultural Organizations Get It Right (DATA)

Closing the Strategy-Execution Gap Means Focusing on What Employees Think, Not What They Do

As Geffen Hall’s Renovation Stumbles, Cincinnati Shows the Way

The Key to Campbell Soup’s Turnaround? Civility.

Capital for Creativity

How Successful Solopreneurs Make Money

Does Being Nonprofit Impact Perceptions of Cultural Organizations? (DATA)