Susan Detwiler

150 Added | 8 Magazines | 10 Likes | 2 Following | 3 Followers | @SusanDetwil2016 | Consultant, facilitator, and strategic planning guide for nonprofits; believer in the power of vision to create the future we want to live in.                         sdetwiler@detwiler.com                         

Meetings Would Go Faster If People Took the Time to Listen

Several months ago, a CEO I’ll call Elana, who is deaf, approached me for coaching. As we talked through her leadership skills and organizational political landscape, I quickly realized she was a fantastic listener. As a deaf person, Elana is more intentional about how she listens. In our meetings, …

Management

The Best Companies Know How to Balance Strategy and Purpose

Most companies have articulated their purpose — the reason they exist. But very few have made that purpose a reality for their organizations.<p>Consider Nokia. Before the iPhone was introduced, in 2007, Nokia was the dominant mobile phone maker with a clearly stated purpose — “Connecting people” — and …

CSR

Strengthening Donor-Nonprofit Partnerships (Blog)

By Peter FortenbaughFive relationship imbalances that cause tension and reduce social impact—and how to address them.

Philanthropy

Data Shows Barrier to Visitation Is Offsite Technology (Not Onsite Technology)

Onsite technology (virtual reality and techy exhibits) sound cool, but data suggest that inadequate offsite technology (ticketing platforms and …

Mobile

Wallace Takes Arts Organizations from What They Think to What They Know

16<p>13<p>19<p>Shares 48<p>“Seattle Symphony.” Credit: kmaschke.<p>October 21, 2017; Broadway World, “ArtWorld”<p>If your organization is in the arts or providing …

Nonprofits

What to Do If Your Boss Gets Distracted by Every New Thing

No matter what the strategic plan says, many of us are more attracted to something new that’s glittering on the horizon than we are to the goals that have languished on our to-do list for months. This weakness is as true for senior leaders as it is for the rank-and-file, but when a CEO or other …

Management

The Key To Reaching New Audiences For Cultural Organizations (DATA)

There’s a kind of likely visitor to cultural organizations that these entities are not successfully engaging – and they may be the key to changing up …

Filling Essential Gaps in Nonprofit Leadership

For nonprofits to leverage the potential of new technologies and new ideas—from mobile connectivity to randomized evaluation—everyone with a stake in …

Philanthropy

Many Strategies Fail Because They’re Not Actually Strategies

Many strategy execution processes fail because the firm does not have something worth executing.<p>The strategy consultants come in, do their work, and document the new strategy in a PowerPoint presentation and a weighty report. Town hall meetings are organized, employees are told to change their …

Management

Star Trek and the Future of the Nonprofit Sector

Shares 0<p>Photo: Marcin Wichary<p>Let’s face it, the last few months have been brutal. Dealing with the constant threats to communities and to democracy …

To Change the System, First Change the People (Blog)

By Jen Ford ReedyAt the Bush Foundation, grantmakers use an analytical approach to identify the right people who can make a difference, and supply …

Philanthropy

Admission Price Recall: Only Half Of Visitors To Cultural Organizations Get It Right (DATA)

Here’s what this means and why it matters for cultural organizations…There are a whole host of reasons why cultural professionals seem to put their …

Behavior

Closing the Strategy-Execution Gap Means Focusing on What Employees Think, Not What They Do

When you embark on a new strategic journey to sustain and grow your organization in an uncertain world, what do you prioritize? If you’re like most of the leaders we know, you start with organizational structure and processes.<p>This would be a mistake.<p>In 2016 we asked 80 senior executives from 20 …

Leadership

As Geffen Hall’s Renovation Stumbles, Cincinnati Shows the Way

CINCINNATI — A concert hall that was simply too cavernous: hard to sell out and leaving audiences feeling distant from the music. Lobbies that have grown shabby over time. A fortresslike presence, somewhat isolated from the city just outside its doors.<p>These are all problems that Lincoln Center and …

Orchestras

The Key to Campbell Soup’s Turnaround? Civility.

Based on our combined experience and research – Doug as the former CEO of Campbell Soup Company and Christine as professor who has researched leadership for 20 years – we’ve observed that the best way to truly win the hearts and minds of people, and generate huge returns for your organization and …

Leadership

Capital for Creativity

By Laura CallananImpact investors have ignored the arts and culture sector, at the expense of the communities they seek to help.

Creativity

How Successful Solopreneurs Make Money

<b>Dorie Clark,</b> a marketing strategy consultant, answers a burning question: how do people make money off of what they know? She outlines the options for experts who want to monetize their knowledge. Clark explains, using herself and other successful solopreneurs as examples, how to earn revenue from …

Entrepreneurship

Does Being Nonprofit Impact Perceptions of Cultural Organizations? (DATA)

It doesn’t much. In fact, there’s something that matters much more.“But we’re a nonprofit!” seems to be a common defense against lack of industry …

Philanthropy

A Roadmap to Better Boards (Blog)

By Kate HayesIt’s time for nonprofits to recognize that diverse groups are more innovative and better performing, and to apply that insight to their …

Management

Putting lifelong learning on the CEO agenda

In an open letter to business leaders, a Harvard Business School professor and a learning engineer at the Chan Zuckerberg Initiative present an …

Determine

A Graphic Re-visioning of Nonprofit Overhead

Share2K<p>Share2K<p>Tweet95<p>Email<p>Shares 4K<p>“We can work together for a better world with men and women of goodwill, those who radiate the intrinsic goodness …

Why Corporations Wish They Were Us: The Purpose-driven Workforce as a Nonprofit Advantage

Share68<p>Share139<p>Tweet66<p>Email<p>Shares 273<p>“Corporate Social Responsibility” by Tom Raftery<p>August 13, 2017; Forbes<p>Nonprofits that have bought into the …

Nonprofits

The Power of Positive Planning

If everything worked out perfectly in your life, what would you be doing in ten years?<p>That query invites us to consider what really matters to us, …

10 Pieces of Killer Advice From Famous Creative Geniuses

Einstein, Twain, Wilde, and Picasso faced the same problems as today's entrepreneurs. Here's how they got unstuck.<p>There's something incredibly potent and calming about insightful quotes from geniuses. As any entrepreneur or creative will attest, funks, ruts, and blocks happen. And knowing that …

Creativity

Google Spent Years Studying Effective Bosses. Now They Teach New Managers These 6 Things

The transition to management requires a transformation of thought.<p>The transition from individual contributor to manager is not an easy one. In many cases, the skills that got you the promotion will not be the same ones that make you effective as a manager. Luckily, we have organizations like Google …

Management

Museum's Plan To Sell 40 Works Has Art World Up In Arms

A museum in Western Massachusettts has found itself as the focus of a recurrent discussion in the art world: Is it ever okay for a museum to sell some of its works for financial reasons?<p>For Van Shields, executive director of the Berkshire Museum in Pittsfield, the answer is a firm yes.<p>In a press …

Sorting Nonprofit Risk and Uncertainty

Premium Content For Subscribers Only.<p>Only 4 Free Articles Remaining.<p>You've already viewed this article recently.<p>Click here to subscribe today for …

Nonprofits

The Cost of Cutting Marketing Budgets Within Cultural Organizations (DATA)

Data suggest that marketing budget cuts may be the most costly of all – and among the hardest to overcome.That’s the topic of this week’s Know Your …

Nonprofits

Does Diversity Actually Increase Creativity?

Setting aside social, political, and moral reasons for encouraging a more diverse workplace, there is arguably no better incentive for promoting diversity than the premise that diverse teams and organizations are more creative. But is there actually any evidence in support of this idea? And if …

Diversity

Stop Talking About Health Care, Start Talking About People (Blog)

By Hildy GottliebIf we want Americans to be healthy, we must change the conversation.

Health Care