Susan Detwiler

156 Added | 8 Magazines | 10 Likes | 2 Following | 3 Followers | @SusanDetwil2016 | Consultant, facilitator, and strategic planning guide for nonprofits; believer in the power of vision to create the future we want to live in.                         sdetwiler@detwiler.com                         

Put vision into action for better results

When we talk of vision, we should mean an active, ongoing effort to keep people connected to what matters most about our work, writes Julie Winkle …

Leadership

The Met’s Admission Price Will Not Hurt Accessibility - It May Help (DATA)

Data indicates that free admission has little to no correlation with how well museums – including the Met – welcome or satisfy income-qualified …

Museums

If Neuroscientists Ruled the Workplace

I’ve just returned from a super nerdy and fascinating conference – the NeuroLeadership Institute Summit in New York City (coined “the most …

Leadership

5 Signs Your Organization Might Be Headed for an Ethics Scandal

Corporations often approach ethics as an individual problem, designing oversight systems to identify the “bad apples” before they can turn the organization into a “rotten barrel.” But at places like Wells Fargo, FIFA, and Volkswagen, we can’t fully describe what happened by reading profiles of John …

Ethics

Three Surprising Ways That Gratitude Works at Work

A couple of summers ago, I traveled to the steamy cauldron of central Florida to speak at the WorkHuman conference. Nearly 1,500 human resource …

Happiness

Meetings Would Go Faster If People Took the Time to Listen

Several months ago, a CEO I’ll call Elana, who is deaf, approached me for coaching. As we talked through her leadership skills and organizational political landscape, I quickly realized she was a fantastic listener. As a deaf person, Elana is more intentional about how she listens. In our meetings, …

Management

The Best Companies Know How to Balance Strategy and Purpose

Most companies have articulated their purpose — the reason they exist. But very few have made that purpose a reality for their organizations.<p>Consider Nokia. Before the iPhone was introduced, in 2007, Nokia was the dominant mobile phone maker with a clearly stated purpose — “Connecting people” — and …

CSR

Strengthening Donor-Nonprofit Partnerships (Blog)

By Peter FortenbaughFive relationship imbalances that cause tension and reduce social impact—and how to address them.

Philanthropy

Data Shows Barrier to Visitation Is Offsite Technology (Not Onsite Technology)

Onsite technology (virtual reality and techy exhibits) sound cool, but data suggest that inadequate offsite technology (ticketing platforms and …

Wallace Takes Arts Organizations from What They Think to What They Know

16<p>13<p>19<p>Shares 48<p>“Seattle Symphony.” Credit: kmaschke.<p>October 21, 2017; Broadway World, “ArtWorld”<p>If your organization is in the arts or providing …

What to Do If Your Boss Gets Distracted by Every New Thing

No matter what the strategic plan says, many of us are more attracted to something new that’s glittering on the horizon than we are to the goals that have languished on our to-do list for months. This weakness is as true for senior leaders as it is for the rank-and-file, but when a CEO or other …

The Key To Reaching New Audiences For Cultural Organizations (DATA)

There’s a kind of likely visitor to cultural organizations that these entities are not successfully engaging – and they may be the key to changing up …

Filling Essential Gaps in Nonprofit Leadership (Blog)

By William F. Meehan III & Kim Starkey JonkerNew research shows that most nonprofits fall short in important areas of performance. But stakeholders …

Philanthropy

Many Strategies Fail Because They’re Not Actually Strategies

Many strategy execution processes fail because the firm does not have something worth executing.<p>The strategy consultants come in, do their work, and document the new strategy in a PowerPoint presentation and a weighty report. Town hall meetings are organized, employees are told to change their …

Management

Star Trek and the Future of the Nonprofit Sector

404<p>231<p>259<p>Shares 894<p>Photo: Marcin Wichary<p>Let’s face it, the last few months have been brutal. Dealing with the constant threats to communities and to …

Philanthropy

To Change the System, First Change the People (Blog)

By Jen Ford ReedyAt the Bush Foundation, grantmakers use an analytical approach to identify the right people who can make a difference, and supply …

Philanthropy

Admission Price Recall: Only Half Of Visitors To Cultural Organizations Get It Right (DATA)

Here’s what this means and why it matters for cultural organizations…There are a whole host of reasons why cultural professionals seem to put their …

Behavior

Closing the Strategy-Execution Gap Means Focusing on What Employees Think, Not What They Do

When you embark on a new strategic journey to sustain and grow your organization in an uncertain world, what do you prioritize? If you’re like most of the leaders we know, you start with organizational structure and processes.<p>This would be a mistake.<p>In 2016 we asked 80 senior executives from 20 …

Leadership

As Geffen Hall’s Renovation Stumbles, Cincinnati Shows the Way

CINCINNATI — A concert hall that was simply too cavernous: hard to sell out and leaving audiences feeling distant from the music. Lobbies that have grown shabby over time. A fortresslike presence, somewhat isolated from the city just outside its doors.<p>These are all problems that Lincoln Center and …

Orchestras

The Key to Campbell Soup’s Turnaround? Civility.

Based on our combined experience and research – Doug as the former CEO of Campbell Soup Company and Christine as professor who has researched leadership for 20 years – we’ve observed that the best way to truly win the hearts and minds of people, and generate huge returns for your organization and …

Leadership

Capital for Creativity

By Laura CallananImpact investors have ignored the arts and culture sector, at the expense of the communities they seek to help.

Creativity

How Successful Solopreneurs Make Money

<b>Dorie Clark,</b> a marketing strategy consultant, answers a burning question: how do people make money off of what they know? She outlines the options for experts who want to monetize their knowledge. Clark explains, using herself and other successful solopreneurs as examples, how to earn revenue from …

Does Being Nonprofit Impact Perceptions of Cultural Organizations? (DATA)

It doesn’t much. In fact, there’s something that matters much more.“But we’re a nonprofit!” seems to be a common defense against lack of industry …

Nonprofits