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Sales isn't about Emotional Intelligence Anymore | Inc.com

There is a lot of pressure on those individuals who are in sales. Customers are smarter than they have ever have been. They can access product information, demos, reviews, and other customers for answers to almost any question about something they'd like to purchase.<p>And it's not enough just to …

Customers

What I Learned From Watching My Teenage Son Start and Grow His Side Hustle

The last place I expected to get inspiration for my business from was my kitchen table.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Over the years, after starting and consistently growing my own business, I have come to find inspiration for my entrepreneurial journey in different …

Entrepreneurship

Manufacturing-on-demand way to go, says Alibaba’s Jack Ma

HANGZHOU (Sept 19): The next 10 to 15 years may see manufacturing companies which fail to adopt automation and cloud technology get left behind, said …

Alibaba Group

How to Retain and Engage Your B Players

We’ve heard for decades that we should only hire A players, and should even try to cut non-A players from our teams. But not only do the criteria for being an A player vary significantly by company, it’s unrealistic to think you can work only with A players. Further, as demonstrated by Google’s …

Resource Planning

The ABC's of Documenting Standard Operating Procedures -- and Why Your Business Can't Afford Not To

SOPs can reduce the need for owner involvement and increase a company's valuation at the time of sale.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Every business -- large or small, online or offline -- relies on processes. These can be simple or complex, but most businesses boast a …

10 ways ridiculously successful people think differently

Successful people come from all walks of life, yet they all have one thing in common: where others see impenetrable barriers, they see challenges to …

Success

Why I Shut Down a Multi-Million Dollar Business to Solve the 'Entrepreneur's Dilemma'

From massive debt to millions: Scott Oldford's wild journey to help entrepreneurs exceed seven figures.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Scott Oldford has been a million dollars up and down. In just a few years, he created a seven-figure business to get himself out of …

Business Strategy

Why Choosing the Right Words for Your Marketing Campaign Can Be More Important Than How Much You Spend

Don't waste your cash on flashy advertising campaigns that don't convert.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>If you've ever watched Super Bowl ads, you might think that clever campaigns or slogans are the best way to market your business or service. However, in Entrepreneur …

Marketing

Forget Pointless Incentives and Silly Perks: This Is the Most Effective (and Lasting) Way to Motivate Your Employees | Inc.com

I just watched a motivational speaker do his thing; as part of another project, I'm listening to a motivational speaker every day for one month.<p>He said I need to embrace a relentless drive for perfection. (I'm good with that.) He talked about embracing accountability. (That too.) Then for the next …

Employment

If You Hate Small Talk, Use These 20 Questions As A Conversation Starter Instead

We are wired to be deep connectors; however, societal norms have taken us a few steps away from our true nature. It's much more socially acceptable to have small talk and direct our conversations to safe topics such as the weather and other people.<p>As society continues to evolve and younger …

Money

HP launches Metal Jet 3D printing technology for mass production

Desktop Metal might have set the ball rolling back in 2017, but it seems HP is getting very serious about 3D metal printing at industrial volumes and …

GKN

100 Years of Bauhaus: 10 Facts That Will Make You Look Like an Expert

The Bauhaus in Germany was a dynamic think tank and its ideals were spread worldwide. Next year, all of Germany will be celebrating the centenary of …

Bauhaus

HP’s Metal Jet could be a huge leap for commercial 3D printing

After Ink Jet and Laser Jet, this was inevitable.<p>Just a few years after launching its Multi Jet Fusion 3D printer, HP is ready to get into the world of 3D metal printing with Metal Jet, a new commercial platform. (Did you expect it to be called anything else?) While the consumer buzz around 3D …

Customers

UPS Trucks Don’t Turn Left and Neither Should You

UPS drivers will never turn left—and other drivers should consider doing the same.<p>If you follow a delivery truck along its route, you will see it …

How I use Alfred to become a more efficient macOS user

If there’s one app I’d be lost without on macOS, it would Alfred. I’ve been using Alfred for years, and I continually discover new ways to use it. So what is Alfred?<p>Backblaze<p>If I had to sum up Alfred into one sentence, it would be: It’s macOS spotlight on steroids. In my day job, I spend a lot of …

Apps

How This 'Airbnb of RVs' Saw a Gap in the Marketplace and Ran With It

Co-founder Jen Young discusses how her company Outdoorsy stumbled upon its unique value.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>In this video, Entrepreneur Network partner Eric Siu talks with Outdoorsy co-founder Jen Young inside the company's San Francisco office. The company …

Thought Leadership

Google's new search engine reveals public datasets for research and journalism projects

Google has launched a dedicated dataset search website to help journalists and researchers unearth publicly available data that can aid in their projects. Traditionally, researchers have relied on sources like the World Bank, NASA, and ProPublica or search engines like Kaggle. This new tool will …

Google News

Some small business owners could avoid cap on state and local tax deduction after IRS clarifies new rules

Small business owners could avoid a new federal limit on state and local tax deductions after the Internal Revenue Service said Wednesday that rules it released last month to prevent efforts in California and other states to circumvent the cap apply only to individuals.<p>Businesses will be allowed to …

Taxes

This is the Single Most Annoying Phrase People Use in Work Emails. Here's How to Avoid It. | Inc.com

Writing effective emails is an art. Though we're all basically glued to our inboxes these days, not everyone is master of the craft. From excellent out-of-office replies to how you sign off your emails, every word matters.<p>You must also practice a little emotional intelligence and be careful not to …

Emotional Intelligence

How One App Is Helping Entrepreneurs Optimize Their Networking to Create Growth

By Shapr<p>Your business networking goals work better and smarter when you’re meeting the right people without looking in the wrong places. Networking is never about “whenever, whatever,” because your time is money and your needs are specific. You may be seeking a co-founder in Los Angeles or an …

Entrepreneurship

Finder: Subconscious drives 95 per cent of purchasing decisions

People’s subconscious drives 95 per cent of their purchasing decisions.<p>This is not necessarily something marketers want to hear, but true …

Marketing

5 Long-Term Care Stats That Will Blow You Away

Buying long-term care insurance makes good sense for some people, but not all. Learn more about it and see if you may need it.<p>One reason many people …

Retirement

The 33-year-old millionaire founder of $3.75 billion Box thinks everyone needs to read these 2 books

Box CEO Aaron Levie may have made his millions helping companies move their data to the cloud, but the 33-year-old founder still takes the time to sit down and read a book.<p>It's up to Levie, the leader of a 1,960-person workforce at a company that has $500 million in annual revenue and is valued at …

Google’s $50 Titan security keys are now available in the US

You no longer have to be a cloud customer to get one.<p>Last month, Google introduced its Titan Key -- a physical security key used for two-factor authentication -- and now it's widely available in the US. For $50, you'll get a USB security key and a Bluetooth security key as well as a USB-C to USB-A …

Authentication

Most Companies Treat This Detail as an Afterthought Even Though It Has a Big Impact on the Customer Experience

Cracks and holes in your customers' journey cause confusion, pain, and frustration, which adds unnecessary friction into your customer experience.<p>Every touch point along your company's customer journey contributes to the customer experience you deliver. Whether you're working to retain an existing …

Customer Experience

A universal way to solve problems, from a mathematical genius

It took Claude Shannon about a decade to fully formulate his seminal theory of information.<p>He first flirted with the idea of establishing a common foundation for the many information technologies of his day (like the telephone, the radio, and the television) in graduate school.<p>It wasn’t until 1948, …

Mathematics

How to Lose an Employee in 10 Days -- and How to Keep One for 10 Years

Retaining employees is about engagement and purpose, not perks.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>With unemployment dropping to the lowest rate in more than a decade, and more than 164,000 jobs added to the economy last month, the fight to recruit employees is fierce. And …

Employee Engagement

Want to Raise Your Emotional Intelligence? Avoid These 11 Behaviors | Inc.com

When I first got started in business, I seriously minimized the importance of emotional intelligence. In fact, "minimized" is an understatement. It was barely on my radar.<p>It wasn't that I didn't appreciate the value of controlling myself and being polite and responsive to others; I just wasn't very …

Emotional Intelligence

A Professor Has Uncovered The One Element That Has The Biggest Effect In Marketing

When it comes to marketing, it can be easy to complicate things. Which social media platform should you use? How can you apply big data to your latest campaign? How granular should you get with your testing? And so on…and so on…<p>But really, the root of all marketing is much simpler than we tend to …

Consumer Behavior

How You -- Yes, You! -- Can Earn Passive Income From the Apps You Create

Apps today earn money as readily as websites did in the '90s. And anyone can create them, without knowing the first thing about ech.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>In the decade since the app economy made its debut, billions have been made off this sweeping online …

Apps