Stu Lees

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The biggest restaurant brands are investing billions on something that isn't food

Chains including KFC, Arby's, and Panera are in the midst of major redesigns, with Subway reportedly planning a similar makeover this summer.<p>As brands try to shift customers' perceptions to see the companies as fresher, cleaner, and more modern, the chains are eager to demonstrate these attributes …

Walmart To Test A Free, Three-Day Shipping Service That’s Half The Price Of Amazon Prime

Walmart is preparing to test a new, unlimited shipping service that will compete to some extent with Amazon Prime, but at a lower price point of just $50 per year. The shipping service will be offered to select customers on an invite-only basis starting this summer, offering more than 1 million …

How Timberland used customer data to reboot its brand

STRATHAM, N.H. — There are few shoes more recognizable than the Timberland yellow boot. You know the one: The high-top styling, the sturdy-looking nubuck leather, the rubber lug sole to protect feet from sheets of rain or piles of snow.<p>But the durable boot — and the rest of Timberland’s footwear …

Profit

A Huge Store With Nothing For Sale, A “Girls Only” Mall, And The Future Of Physical Retailing

Offline shopping is ready for its Uber moment.<p>Imagine a mall that caters only to teenaged girls. How about a mall where every second storefront is a restaurant, bar, or café? Or imagine a mall that’s just a gigantic display room, where you can’t actually buy anything.<p>Farfetched? These malls already …

PayPal wants to implant passwords in your stomach and your brain

"Natural body identification" could one day replace passwords and other modern methods of identification, claims PayPal developer chief<p>PayPal is working on a new generation of embeddable, injectable and ingestible devices that could replace passwords as a means of identification.<p>Jonathan LeBlanc, …

Information Systems

IKEA's future kitchen tells you how to cook

For IKEA, your future kitchen shouldn't just have the occasional smart appliance -- it should be a technology hub. The furniture store's Concept Kitchen 2025 includes tech and other helpful additions meant to save both time and resources, such as a pantry with induction cooling (to preserve food …

Shopper marketing: What’s happening in digital?

In our last article reviewing shopper marketing activations we mentioned that the top five most frequently used techniques and touchpoints are still …

Customer Experience

Augmented And Virtual Reality To Hit $150 Billion, Disrupting Mobile By 2020

<b>Editor’s note:</b> <i>Tim Merel is the managing director of</i> <i>Digi-Capital.</i><p>Virtual reality and augmented reality are exciting – Google Glass coming and going, Facebook’s $2 billion for Oculus, Google’s $542 million into Magic Leap, not to mention Microsoft’s HoloLens. There are amazing early-stage platforms …

Brilliant or Lazy? Amazon Creates a Physical "Buy" Button

The Amazon Dash Button is meant to restock your household goods via push-button convenience<p>When you block a troll on social media, you realize the …

iBeacon tech coming to all Macy’s stores this year

Having been testing the technology for about a year, Macy’s is now ready to roll iBeacon tech out on a larger scale. After a semi-public rollout …

eCommerce

Hold the beacon: McDonald’s tests wireless offers near stores

Advertisement<p>1 Comment<p>Credit: Flickr / Kenny Louie<p>McDonald’s was one of the first retail locations I used for Google Wallet back in 2011, so it’s not …

Cleveland Cavaliers now sending iBeacon push notifications to iPhone users at games

Like several other professional sports teams, the Cleveland Cavaliers will now be sending out location-aware notifications to iPhone users at its games using Apple’s Bluetooth beacon iBeacon tech. The team will send out the usual reminders, video content, and promos available to those at the …

Cleveland Cavaliers

Former Quidsi Execs Launch Primary, A New Site For Kids’ Clothing Essentials

A pair of former Quidsi execs, Galyn Bernard and Christina Carbonell, longtime employees who stayed with the company through its acquisition by Amazon.com, are today launching a new e-commerce site today called Primary which focuses on the kids’ clothing market. The two, who are both parents …

Re-order everyday items from Amazon with the 'Dash Button'

Amazon is rolling out the Dash Button, a physical device that allows customers to re-order items like toilet paper, diapers and laundry detergent as soon as they run out, with a simple press. The Dash Button is adhesive, and when pressed, customers receive a smartphone notification with options to …

Groupon Quietly Launches Groupon Stores, a Marketplace for Its $2 Billion Goods Business

If Groupon's history was as a virtual coupon shop, it's future is starting to look more like a more traditional online store.<p>If Groupon’s history was as a virtual coupon shop, it’s future is starting to look more like a traditional online store.<p>Case in point: The Chicago-based company has quietly …

Apple Pay’s biggest hurdle to overcome is at checkout

Apple Pay is off to an excellent start, according to Tim Cook and the rest of the company’s top brass. But a recent study found that the majority of users are having issues using the mobile payments service at checkout.<p>Phoenix Marketing International surveyed around 3,000 iPhone 6 and 6 Plus owners …

Apple Pay

Electronic jewellery that changes with your tastes

Hungarian start-up LIBER8 has introduced a piece of wearable jewellery, called ‘Tago Arc’, that allows users to change its patterns thanks to an integrated e-ink display. The curved e-Ink display can be customised with patterns or images from your smartphone library. A specific smartphone app …

Membership-based delivery services are beginning to disrupt the $600 billion-a-year grocery industry

But a new wave of promising delivery startups are relying on a tried-and-true model to disrupt groceries: membership.<p>Membership grocery services help secure consumers as repeat customers and allow companies to lower individual shipping fees on every order. Shipping fees are typically a big barrier …

eCommerce

Amazon moves towards 'internet of things' shopping with Dash

Have you ever been stuck on the toilet with no toilet roll? An end to that nightmare might soon be in sight. Amazon’s next big thing in the “internet of things” lets you order a new roll at the touch of a button, even as you sit in the smallest room.<p>Samsung pledges over $100m to make an open …

Internet of Things

Woolworths' Apple Watch app brings shopping lists to your wrist

When the Apple Watch arrives in Australia, Woolworths customers will be able to use the wearable to organise their shopping without having to fumble for their phone.<p>After a blink-and-you'll-miss-it shot of the Woolworths logo appeared at Apple's most recent product event, the grocery chain has …

Apple Watch