Steve Wood

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Hate performance reviews? So does human resources

The Society for Human Resource Management says about 90 percent of companies give employees performance appraisals during the year. But only a small share of people who work in HR give their appraisal process high marks.<p>A few big companies like Microsoft and Kelly Services have acknowledged flaws …

How Gamification Can Improve HR Management

Gamification has gained a lot of attention in the online world as a way to engage customers and build loyalty. While many skeptics still struggle to …

We Still Don’t Know the Difference Between Change and Transformation

It’s been almost 10 years since HBR published John Kotter’s classic article,”Why Transformation Efforts Fail.” And although his suggestions for how to improve the odds have been widely accepted, the success rate of major corporate change programs remains essentially unchanged — it still hovers at …

What Everyone Should Know About Managing Up

Photo by Andrew Nguyen<p>Having a healthy, positive relationship with your boss makes your work life much easier — it’s also good for your job satisfaction and your career. But some managers don’t make it easy. Bad bosses are the stuff of legend. And too many managers are overextended, overwhelmed, or …

Former Executive Shares The Secrets To How Disney Runs Its Empire

“You don’t have to be happy to work at Disney, but you do have to act happy for eight hours. Because we’re putting on a show.”<p>During a 16-year run with Disney, Lee Cockerell was an executive vice president who led a team of 40,000 employees and was responsible for operations at 20 resort hotels, …

Walt Disney Company

GE’s Culture Challenge After Welch and Immelt

It’s an established fact that the life cycles of companies and many products have been shrinking. But what’s often not appreciated is that culture also has a life cycle and that it, too, is getting shorter.<p>Culture is often associated with the individual at the helm — so much so that the return of a …

Lessons For Human Resource Departments, From The Huffington Post

As a big fan of <i>The Huffington Post</i>, I recently found myself comparing the sleek, social site to many of the corporate learning programs I see in the marketplace, and wondering what the latter could learn from Huff Po’s history.<p>Since its start in 2005, <i>The Huffington Post</i> has been a game changer in …

Why We Replaced (In)Human Resources with 'Employee Experience'

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Fairly or unfairly, ‘traditional’ Human Resources conjures images of problems, paperwork, and processes with an unhealthy amount of bureaucracy and red tape.<p>Just recently, BBC’s former HR Head, Lucy Adams, spoke out about how she and …

Employee Engagement

What Organizations Need Now From Human Resources

The job of Human Resources today is to make people and organizations grow, yet it has only marginally evolved since its inception around the end of the nineteenth century. Starting as “Personnel,” to protect women and girls in industrial environments, it gradually morphed into other realms …