Steve Fleming

11 Flips | 2 Magazines | 1 Like | 1 Following | @SteveFlemin1bgo | Keep up with Steve Fleming on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Steve Fleming”

Chick-fil-A is beating every competitor by training workers to say 'please' and 'thank you'

The chicken chain is statistically the most polite chain in the restaurant business, according to a QSR Magazine's annual drive-thru report released in October.<p>Employees at Chick-fil-A were the most likely of the 15 chains surveyed to say "please" and "thank you," and to smile at drive-thru …

Customer Service

Big Tesco shareholders oppose $4.7 billion Booker deal

LONDON (Reuters) - Two of Tesco’s (TSCO.L) biggest shareholders have called on the supermarket group to withdraw its 3.7 billion pound ($4.7 billion) agreed offer for wholesaler Booker BOK.L, potentially casting doubt on the deal’s progress.<p>A company logo is pictured outside a Tesco supermarket in …

Tesco

Tesco scraps Heineken beers including Amstel, Sol, Tiger and Kingfisher from its shelves amid Brexit price row

Britain’s biggest supermarket Tesco has pulled more than half of Heineken’s beer and cider range from its shelves after the brewer tried to increase …

Mother’s anger at being denied entry to supermarket six minutes before closing

<b>A mother-of-five has been left furious after she was refused entry to a supermarket – despite there still being six minutes till it closed.</b><p>Antonia …

Order an Indian takeout from a Morrisons store

Morrisons is to start offering takeaways that shoppers can have delivered to their home.<p>The supermarket has introduced a Bombay Spice outlet to its …

Supermarkets break pledge to stop tempting kids with chocolates at checkout

Big stores have broken a vow not to stock chocolates and sweets at checkouts, a Sunday Mirror survey shows.<p>We found at least three chains – Morrisons …

Asda's Slimzone ready meals removed from shelves in row with Slimming World

Supermarket giant Asda is withdrawing a range of ready meals from stores after a disagreement with Slimming World.<p>The Slimzone ready meals, launched …

Tesco scraps free click and collect for millions – how to get round it

It saved you time, and possibly money too. Simply order your food online, then pop into your nearest Tesco on the way home to pick up your …

Roboshop: How Morrisons is using artificial intelligence to stock its shops

Morrisons is using artificial intelligence to stock its stores in a bid to improve efficiency and customer service.<p>The supermarket is rolling out a …

Asda pulls diet ready meals from shelves after Slimming World dispute

Supermarket giant Asda has pulled a range of diet ready meals from its shelves after facing legal action from Slimming World.<p>The supermarket chain launched their own-brand Slimzone meals in January, stating on packaging the meals were "free to enjoy following the Slimming World Extra Easy plan".<p>But …

Customer Service Tips: How to Deal With Angry Customers

As hard as you try, you can’t please everyone. From mistakes your company makes to shoppers who are just downright unpleasant or rude, finding a way …