Stephanie Bokan

72 Flips | 7 Magazines | 3 Likes | 9 Following | 24 Followers | @StephanieBokan | Keep up with Stephanie Bokan on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Stephanie Bokan”

Ikea solutionne vos problèmes amoureux - Dessein de dessin

Parce que la compagnie suédoise a toujours une solution à chaque probème, Ikea peut aussi résoudre vos problèmes amoureux.<p>La page facebook Ikea …

Dessin

La Terre serait-elle une exception ?

A partir d’une simulation basée sur nos connaissances actuelles de l’Univers et de son évolution, une équipe internationale de chercheurs a recensé …

Astronomie

How to Manage People Who Are Smarter than You

The best managers hire smart people to work for them. But what if your direct reports are smarter than you? How do you manage people who have more experience or more knowledge? How do you coach them if you don’t have the same level of expertise?<p><b>What the Experts Say</b> <br>Getting promoted to a job that …

Dépôt de garantie : montant, restitution, ce qu’il faut savoir

- mercredi 1 juillet 2015 12:39<p>| Mise à jour le mardi 13 décembre 2016 09:47<p>SEO & traffic strategist : Camille Radicchi<p>Partagez<p>Le dépôt de garantie, …

Justice

The Top Complaints from Employees About Their Leaders

If you’re the kind of boss who fails to make genuine connections with your direct reports, take heed: 91% of employees say communication issues can drag executives down, according to results from our new Interact/Harris Poll, which was conducted online with roughly 1,000 U.S. workers.<p>In the survey, …

Votre plan d’actions pour décoller sur LinkedIn

8 étapes pour performer sur LinkedIn Voici une infographie qui va vous permettre de booster votre visibilité sur LinkedIn. 8 étapes, qui au passage …

Réseaux Sociaux

La fin des files d'attente… ou presque

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What Maslow’s Hierarchy Won’t Tell You About Motivation

At some point in their careers, most leaders have either consciously — or, more likely, unwittingly — based (or justified) their approach to motivation on Maslow’s Hierarchy of Needs. Maslow’s idea that people are motivated by satisfying lower-level needs such as food, water, shelter, and security, …

5 Tips for New Team Leaders

I’ve been a new manager five times in my career: once as a first-time manager at Google going from being a teammate to leading peers, three times as I was promoted within Google, and most recently as the new Chief Revenue Officer for UberConference, a teleconferencing startup in San Francisco. What …

Comment réussir un entretien ou négocier une augmentation ?

Le moteur de recherche Adzuna a identifié, dans une étude, les qualités et les compétences les plus recherchées dans les offres d'emploi ainsi que …

Emploi

Manage Your Team’s Collective Time

Most professionals approach time management the wrong way. People who fall behind at work are seen to be personally failing—just as people who give up on diet or exercise plans are seen to be lacking self-control or discipline. In response, countless time management experts focus on individual …

Three Simple Ways to Integrate the Online and Call-Center Experience

We all know what it’s like to go onto some company’s web site to try to do something, and not being able to figure it out, right? When we finally …

Comment fidéliser les clients ? / CRM SugarCRM

La <b>fidélisation</b>, dans le contexte du CRM, se traduit par le <b>renouvellement voir l'augmentation des achats auprès de l'entreprise par le client</b> du fait …

Économie

How to Give a Stellar Presentation

Speaking in front of a group — no matter how big or small — can be stressful. Preparation is key, of course, whether it’s your first or your hundredth time. From preparing your slides to wrapping up your talk, what should you do to give a presentation that people will remember?<p><b>What the Experts Say</b> …

Differing Work Styles Can Help Team Performance

Most leaders now recognize that the best teams leverage diversity to achieve long-term success. But many think about it in pretty narrow terms: gender, ethnicity, religion, sexual orientation, and/or age. Sometimes they also consider organizational attributes, like function or rank.<p>But there’s …

Most People Don’t Want to Be Managers

Most American workers aren’t interested in becoming managers. At least, that’s what a new CareerBuilder survey seems to suggest.<p>Of the thousands surveyed, only about one-third of workers (34%) said they aspire to leadership positions – and just 7% strive for C-level management (the rest said they …

The Feminine Culture: 6 Things I Learned From Women That Make Me #Thrive

© Cosmin Gheorghe<p>Our current notion of success, in which we drive ourselves into the ground, if not the grave -in which working to the point of exhaustion and burnout is considered a badge of honor- was put in place by men, in workplace culture dominated by men. -- Arianna Huffington, <i>Thrive</i><p>One of …

Thierry Spencer répond aux questions d’easi

26 mars 2015<p>0 Comment<p>Partager la publication "Thierry Spencer répond aux questions d’easi"<p>Thierry Spencer, auteur du blog Sensduclient.com et …

Marketing

Miss Client 2015 : qui sera l'agent virtuel de la relation client de l'année ?

Pour la sixième année, je suis heureux de lancer le concours du meilleur agent virtuel intelligent dans le domaine de la relation client : Miss …

Ironman

Rencontre avec le spécialiste de la relation client, Thierry Spencer

<i>Référence dans le monde du marketing relationnel, Thierry Spencer a occupé le poste de directeur marketing dans diverses entreprises, faisant</i> …

Marketing

The Most Productive Way to Develop as a Leader

Everybody loves self-improvement. We want to get smarter, network better, be connected, balance our lives, and so on. That’s why we’re such avid consumers of “top 10” lists of things to do to be a more effective, productive, promotable, mindful — you name it — leader. We read all the lists, but we …

10 Things I Learned Since Becoming a Working Mom

I have been a work-from-home mom for about five years now -- starting my first business ArtistryandMore, five years ago. It has been quite the ride, and like most working moms, I struggle with working mom guilt. It has been like an inner battle. Most days, the part of me that knows that I can do …

Une brasserie crée un abonnement annuel pour boire de la bière en illimité

Qui n’a jamais rêvé d’un accès à un bar illimité ? Au Japon, un bar a franchi le pas en proposant à ses clients un abonnement annuel original !<p>C’est …

up] 17 citations inspirantes pour les entrepreneurs

Frenchweb organise ce jeudi le <i>Frenchweb Day Start-up</i>. Plusieurs sessions sont organisées autour du thème des start-up : comment valider votre idée de …

4 Things You Thought Were True About Time Management

I don’t know anyone who doesn’t struggle with how to make the most of their time at work. How do you stay on top of an overflowing inbox? How do you get work done when your day is taken up by meetings? How can you get through a continually expanding to-do list? How do you even find time to make a …

Business on Messenger : gérer la relation client directement dans Facebook

Lors de la F8 Developer Conférence, Facebook a présenté une fonctionnalité de CRM via Facebook Messenger<p>Aujourd’hui et demain se tient le cycle de …

Réseaux Sociaux

Etes-vous sûr de maîtriser les 3 approches clés pour fidéliser vos clients ?

Les notions d’Expérience Client, de Satisfaction Client et de Gestion de la Relation Client sont liées et peuvent prêter à confusion… Pourtant elles …

Éducation

Managers Can Motivate Employees with One Word

Human beings are profoundly social — we are hardwired to connect to one another and to want to work together. Frankly, we would never have survived as a species without our instinctive desire to live and work in groups, because physically we are just not strong or scary enough.<p>Tons of research has …

Réseaux sociaux : et si le conso assurait le SAV ?

<b>Et si une marque laissait désormais Madame ou Monsieur tout le monde assurer leur service client sur les médias sociaux ? C’est l’idée de la nouvelle</b> …

Marketing

L'Inbound Marketing est-il inefficace ? - Squid-impact

Aujourd’hui, toutes les entreprises ont compris qu’il était nécessaire d’assurer une présence sur le net. Malgré cela, les efforts ne sont pas …