Gallup has found that one of the most important decisions companies make is simply whom they name manager. Yet our analysis suggests that they usually get it wrong. In fact, Gallup finds that companies
When it comes to a good elevator pitch, brevity and memorability are everything. Most elevator pitches are neither. One of us (Liza) is a staff cartoonist for the New Yorker, while the other (Deb) is mentor
There’s that project you’ve left on the backburner – the one with the deadline that’s growing uncomfortably near. And there’s the client whose phone call you really should return – the one that does nothing
People who referred to themselves as “you” or by their own names while silently talking to themselves in preparation for a five-minute speech were subsequently calmer and more confident and performed on
We all know networking has the potential to dramatically enhance our careers; making new connections can introduce us to valuable new information, job opportunities, and more. But despite that fact, many
How do ideas spread? Previous research has focused on what happens to the sharers of an idea: what emotions they feel, what types of content inspire them to share (practical, funny, “sticky” and so on).
In an experiment, people who sat by a messy desk that was scattered with papers felt more frustrated and weary and took nearly 10% longer to answer questions in a color-and-word-matching task, in comparison
When you’re staring at an inbox piled high with unread emails, it’s easy for email to feel like yet another problem for you to solve. But by using your email’s rules and filters, you can not only prevent
Just over a year ago, managers at Kraft believed that their Velveeta brand had only moderate growth prospects. With the consumer migration toward natural and organic products, sales of Velveeta—a processed,
Everyone can relate to a day at work that just starts off on the wrong foot. Perhaps you have just had an argument with a spouse or loved one, or you’re late for an appointment even though you had a million
Artwork detail: Liliana Porter, Man with String, 2009, string and pencil lines on paper, 12 3/4″ x 15 3/4″ Work/life balance is at best an elusive ideal and at worst a complete myth, today’s senior executives
"Go home, real-time marketing. You're drunk" says Tim Peterson at Ad Age, remarking on the failure of the recent Super Bowl match to come with a "you can still dunk in the dark" moment to equal Oreo's
Long gone are the days when phone calls were customers' preferred method of contact. Because of this, email marketing has become more and more valuable as a way of building a relationship with your clients.
A Roll of the Polyhedral Dice Everything I Need to Know About Management I Learned from Playing Dungeons and Dragons Quartz Such as: Often, the best candidate for a given job isn’t the person who’s most
No one likes job hunting. Scouring through online jobs boards, spiffing up your résumé, prepping for grueling interviews — none of it’s fun. But perhaps the most challenging part of the process is writing
In study after study, strategic thinkers are found to be among the most highly effective leaders. And while there is an abundance of courses, books, articles and opinions on the process of strategic planning,
Smart companies recognize that both their marketing and their broader business strategy need to be informed by carefully gathered customer insight. But what do you do when your customers disagree—especially
Imagine the following: Feng Li is a Chinese-born management consultant for a major American-based professional services firm in Chicago. Feng has impeccable oral and written English and outstanding technical
How did you feel about coming to work this morning? I’m sure many factors influenced whether you felt like digging right in, but one of the most significant was almost surely your boss. It seems obvious:
Skilled managers have never been more critical to the success of firms than they are today. Not because employees can’t function without direction, but because managers play a vital role in talent management.