Søren Eskildsen

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Why Banks Still Struggle with Big Data

Banks have some of the greatest stores of information on their customers, but they have yet to figure out how to use it effectively and …

It's Not The Stock Market That Young People Don't Trust, It's The Advisers

"Millennials" are remarkably conservative investors, if they invest at all, in part because of their lack of faith in financial advisers. But a new breed of software-based advisers like Wealthfront and Betterment is banking on them still trusting the market.<p>"What people want is not to fuck it up," …

Investing

Infographic: Digital Demands Reshaping the Wealth Management Industry

According to the World Wealth Report 2014 from Capgemini and RBC Wealth Management, digital has become the new wealth management industry mandate for meeting client expectations, providing integrated client experiences, reducing flight risks and increasing profitability. Regardless of age, wealth …

7 Deadly Sins You Commit Online (But Never in Your Branches)

Despite great technological leaps and rapid adoption in the online channel over the last 20 years, the digital experience at banks and credit unions …

Santander in peer-to-peer pact as alternative finance makes gains

Santander is to become the first high-street bank to refer its customers to an online peer-to-peer lender, in a sign that alternative finance …

Defining the post-crisis period - Which markets were the winners and laggards? #wealth #wwr2014 http://t.co/FaeGwwGx0q

Bank of England CIO: ‘think twice about cost, security, data sovereignty in the cloud’

Finch: “you need to ask questions”.<p>Firms looking to adopt cloud-based services should consider the security and data privacy implications associated …

Are Your Bank Branches in a Death Spiral?

There is a lot of debate regarding the fate of the bank and credit union branch. With a significant proportion of transactions moving to digital …

Orange and BNP Extending Banking Services

Share Email<p>Orange and BNP Paribas are introducing a new retailing banking service in Africa that would make easy two-way money transfer between …

Santander well ahead in UK account switching race

Santander, Halifax and Nationwide are winning the most new customers, according to TNS<p>Santander is emerging as the main beneficiary of the battle to …

Pay for Coffee Using Only the Palm of Your Hand

Waiting in a long line at the supermarket while the person at the register rummages for cash can try anyone's patience.<p>Inspired by such an incident, …

Digitizing the consumer decision journey

In a world where physical and virtual environments are rapidly converging, companies need to meet customer needs anytime, anywhere. Here’s how.<p><b>Many</b> …

Communication Skills

Avoiding Digital Banking Parity

Most bank and credit union decision makers are aware that their customers want online and mobile services. That is why financial institutions of all …

Let's Face Facts: Mobile Wallets Are Doomed

<i>The Platform is a regular column by mobile editor Dan Rowinski. Ubiquitous computing, ambient intelligence and pervasive networks are changing the way humans interact with everything.</i><p>The other shoe has dropped for Square. The once-hyped mobile payments company is killing off its Wallet payments app …

Increase Sales by Managing Product Information the Omnichannel Way

Learn why poor Product Information Management can keep you from being ready for the future of selling with this free eBook, “5 Obstacles to …

Customer Experience

Internet of Things, Big Data fuels latest batch of POS tech

Technology vendors are using the point-of-sale as a point of connection between customer and operational data.<p>The enterprise garners a majority of …

Tablet banking to quickly overtake mobile banking

Emea Content Editor, Computer Weekly<p>Follow:<p>The number of people in Europe doing their banking on tablets will grow at twice the rate of those banking …

Banking

Mobile phone payments system to be launched by banking industry

<b>The banking industry's new mobile phone payments system will be launched later this year.</b><p>The system will be called called Paym - pronounced Pay Em.<p>It will make it easier for people to transfer money to other bank accounts using mobile phone apps.<p>The key feature is that once users have registered …

A cashless society and the five forms of mobile payment that will get us there

Visions of a cashless society started being portrayed from the 1950’s along with other aspects of a future waiting to be transformed by technology. …

Digital banking insight from three leading Norwegian banks

<b>Norway is a digital savvy market and has one of the highest smartphone penetration rates in the world (68%).</b><p>The digital banking solutions are at the …

Banking

Apple's Payments Push Comes to Retailers: Report

Apple executives have started talking to high-end retailers to gauge their interest in a mobile payments service, the Apple news site 9to5Mac reports.<p>…

Apple discussing iPhone payments service with high-profile retail brands

Apple wants to replace yet another daily tool with your iPhone: your wallet.<p>Executives from the Cupertino-based technology company have begun discussions with directors from retail store chains about a mobile payments service, according to a source with direct knowledge of the talks. Previous …

Zoot Solutions

Have the mobile wallet wars ended?

May 29, 2014 | by Mark Ranta<p>Remember the not-too-distant past when all of the talk in our industry was around who would win the mobile wallet war? …

Mobile Payments

Mobile financial services

What is the current state of mobility in financial services? How can banks, insurance companies, and investment management firms better engage with …

The Big Data-Driven Business

<i>The first chapter of an upcoming book entitled The Big Data-Driven Business (Wiley) written by Russell Glass and Sean Callahan.</i><p><b>Big Data, Big …

Why Bali Should Become A Bitcoin Island

Never travel with cash again–that’s the goal of BitIslands, a Bitcoin initiative focused on the island of Bali.<p>The new project, created in conjunction with Bitcoin Indonesia and Coin Of Sale, a Bitcoin point-of-sale system, has embarked on a campaign to install Bitcoin as the preferred currency of …