Sonia Riera-Petricca

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How One Fast-Food Chain Keeps Its Turnover Rates Absurdly Low

Many of us who are hungry for the latest dispatches from the war for talent look to to Silicon Valley. We want to know Google’s secret to hiring the best people or Mark Zuckerberg’s one tip for hiring employees. But in a world where most companies don’t operate on the frontiers of digital …

Reinventing Performance Management

At Deloitte we’re redesigning our performance management system. This may not surprise you. Like many other companies, we realize that our current process for evaluating the work of our people—and then training them, promoting them, and paying them accordingly—is increasingly out of step with our …

Seven Surprises for New CEOs

Bearing full responsibility for a company’s success or failure, but being unable to control most of what will determine it. Having more authority than anyone else in the organization, but being unable to wield it without unhappy consequences. Sound like a tough job? It is—ask a CEO. Surprised by …

When an Employee Quits and You Didn’t See It Coming

It’s Friday afternoon and one of your employees asks for a private meeting. Before you even close the door, she tells you she’s found another job and is leaving the company. Once you get over the shock, how should you respond? How do you cover her responsibilities? And how do you make sure that the …

I Completed a 30-Day Minimalism Challenge In Order to "Live More Simply" And Have Less Stuff

It is just dawning on me that my life will never look "chic," "effortless," or "minimal." Though I like to think that Future Claire will have a wardrobe of expertly-tailored basics in muted tones — shirts and sweaters in shades like "pebble" and "bone" — I will always be the girl who impulsively …

Minimalism

Seeking solitude on a changing Lana’i, Hawaii’s remote central island

On a clear day in Lanaʻi, you can see five of Hawaii’s other islands, but turn inland and you might forget you're in Hawaii at all. Otherworldly Norfolk pines evoke the mood of the remote South Pacific islands from which they were imported. The vast, rolling red landscape is rippled with miniature …

Why Managers and HR Don’t Get Along

Have you ever noticed how ambivalent line managers are about the Human Resources function? On one hand, most of them want their HR people to be involved in key strategic decisions; on the other, they want to make sure that whatever they do is not perceived as an “HR program.” Managers often rely on …