Sohpia Loren

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Setup unlimited rate tables<p>Send full or partial rate notifications from within NEON interface to customers detailing all increases, decreases and no …


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How To Manage Your Customer Support While Processing All Of Your VoIP Business Needs


NEON | Usage Based Billing

<b>Automatic CDR Collection</b><p>NEON is integrated with various VoIP Gateways and collects CDRs from your switch automatically.<p><b>CDR Rating</b><p>Setup unlimited rate …


NEON | Toll-Free Number Billing

A toll free telephone number or freephone number is a telephone number that is billed for all arriving calls instead of incurring charges to the …


NEON | Neon Telecom Rate Generator

<b>Mark-up</b><p>Multi-tiered mark-up on vendor costs. Mark-up by a percentage, a fixed amount, or both. Exclude any vendor from the mark-up process.

NEON | Origin based rating & A number billing

Previously carriers used to charge for calls according to the destination of a call and based on the location where it is terminated. According to …

NEON | Ticketing

<b>SLA/Escalations</b><p>Define SLA rules for each department, escalate support tickets to higher levels if not responded on time.<p><b>Ticket Priorities</b><p>Setup …


CRM Dashboard<p>Measure individual or team performance, View Active Tasks, High-level pipeline overview for the entire team, Monthly and Weekly Revenue …

Project Management

NEON | Rate Management

Bulk Rate Update<p>Bulk update and send multiple customer rates with a single click, saving immense time and hassle to individually update all customers.

NEON | Vendor Rate Management

Upload any Vendor rates using our easy to use upload tool<p>View <b>LCR</b> based on vendor rates<p>Download vendor rate files formatted in your switch …

Project Management

NEON | Explore NEON

<b>Customized Invoice Templates</b><p>Create customized invoice templates with our easy to use template designer.<p><b>CDRs Processing</b><p>Automatic CDR Collection, CDR …

NEON | NEON Generate your LCR list based on different routing policies

With LCR list you can view your LCR based on vendor rates and different routing policies i.e. Prefix, Preference etc. and currencies. This greatly …

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NEON | Billing for Sippy

Supports any call volume. No limitation on no of minutes.<p>Analyze all your client and vendor usages from multiple switches in one single interface. …

NEON | Retail Telecom Billing

• Centralized Billing<br>• Centralized Monitoring<br>• Centralized Rate Management<br>• Pre-paid or post-paid support<br>• Subscription plans (<b>Recurring</b> and <b>One-Off …

NEON | Wholesale Telecom Billing

• Integrated with various VOIP Gateways<b>.</b><br>• CDRs collected from your switch automatically.<br>• CDR re-rating.<br>• Manual CDR upload.<br>• CDR Verification based on …

NEON | Reporting & Monitoring

Centralized monitoring for all your gateways. Wide range of widgets and reports to present condensed graphical view of key business data.<p>Near-real …


NEON | Telecommunications Fraud: Why it happens and How to prevent it?

Telecommunication fraud is the use of telecommunication products or services with the intent of illegitimately acquiring money from, or deteriorating …

NEON | Smart Telecom Billing, Rate Management and CRM Solution

Billing<p><b>NEON</b> has all Billing, Invoicing, Settlement, Netting and other functionalities to meet all financial aspects of a business. Handle the …