Fawad Shah

9 Flips | 2 Magazines | 20 Likes | 4 Followers | @ShahFawadA80 | Its me

What defines a great customer experience for B2B companies?

You can watch what John said in the videos below, as well as read a summary of his points. Conversation with customersJohn states that content …

The CEO guide to customer experience

Companies that create exceptional customer experiences can set themselves apart from their competitors.<p><b>What do my customers want?</b> The savviest …

How Businesses Explore Emerging Markets

<b>Ben Benedict is bringing back the ‘kampong’ days of having the Ho Liao (good ingredients) for Ho Jiak (good tasting) food.</b><p><b>What’s your story?</b><br>I’m Ben …

5 Ways Customer Journey Mapping Can Transform Your Business Right Now

Customer journey mapping is a technique that is growing in popularity, not only with customer experience (CX) professionals, but also within …

Three Customer-Experience Lessons Most Startups Overlook

Great concepts aren’t worth much if you don’t build an exceptional experience around them.<p>Entrepreneurs often hear about successful startups and breakthrough products and think, “Ugh, why didn’t I think of that?”<p>If that’s you, let yourself off the hook a little. Your own business won’t succeed …

How to design a better product in 5 days

The second day is the most important for brainstorming. Here is where the team creates most of its ideas and the product begins to form. Based on the goals established the day before, the team works with coming up with the best possible solutions.<p>A design studio is a great way to get people working …

Why Israel is leading fintech innovation

Over the past couple of decades, Israel has developed a strong fintech ecosystem thanks to continued overseas interest, a local commitment to innovation, and a community that’s dedicated to addressing the emerging needs of this industry.<p>The Israeli fintech industry continues to grow so impressively …

Man Utd transfer news and rumours: Old Trafford alert as ex-Real Madrid star insists Cristiano Ronaldo will leave

Transfers: Latest news, rumours and gossip for Man Utd in 2015. Agustin Rodriguez insists both Cristiano Ronaldo and Iker Casillas will leave Real<p><b>Manchester United</b><p><b>Cristiano Ronaldo</b> could re-sign for Manchester United this summer amid claims he's set to leave Real Madrid.<p>That's according to <i>The Sun</i> …

Meet the Smartisan T1, a surprisingly unique Android phone from China

A little over a year ago, a fresh Chinese startup by the name of Smartisan ("smart" and "artisan" combined) showed off its first work: the Android-based Smartisan OS. What caught our attention was its truly unique UI and insanely thoughtful UX features, so naturally, we had very high expectations …