Sean Collins

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Epic Cross-Country Train Rides Trump Wants to Shut Down

Since the "Trump train" glided into the White House, major changes to public transportation haven't exactly dominated the news -- which makes sense …

Millennial Customers Will Dominate In 2017. Is Your Customer Service Experience Ready For Them?

As we head into 2017, the millennial generation is now the largest domestically and worldwide, outnumbering even the Baby Boom generation from whose loins they sprung, according to Pew, which tracks such things.<p>So it’s more important than ever to be sure that your customer service practices and …

Customer Experience

Almost 70% of CEOs now expect CMOs to lead revenue growth

A decade ago marketing leaders could be Don Draper. Today, the three-martini lunch and afternoon golf is off the table, and replacing it is an expectation that marketing will lead top-line revenue growth.<p>Goodbye brand ambassador, hello performance marketer.<p>“Being a chief marketing officer is not …

Mad Men

Entry is Free to Canada's National Parks in 2017

01 of 06<p>Banff National Park<p>Canada's first national park is arguably also its most beautiful. Nestled in the heart of the Canadian Rockies in Alberta, …

National Parks

Increase Search Engine Optimization-Rank

Hey everybody, thanks for a visit. If you are here, you want to Increase Search Engine Optimization-Rank. SEO is one thing webmasters must have to be …

How to Create a Twitter Lead Generation Card

While it was invented to facilitate social interactions, Twitter is an awesome way of generating leads and collecting emails for your business. It’s …

Tips for Creative Effective Email Designs

Tips for Creative & Effective Email Designs<p>You can only stand out from the competition with your emails if you deliver high quality, super relevant …

8 of the best hiking trails in Colorado

It’s no secret that Colorado has some of the best hiking in the United States. From summiting 14,000-foot peaks to ducking down into deep canyons and …

The Armani Hotel Dubai Has Been Announced The World's Most Luxurious Hotel

It has officially won the 2016 World Luxury Hotel Awards.<p>Award season is officially here, and we design lovers having some fabulous news to kick it off with: The 10th Annual World Luxury Hotel Awards have been announced! (Yes, such awards exist. And yes, as you can tell by the name, they're …

Burj Khalifa

Antarctica - The World's Most Secluded Adventure Travel Destination

At RoarLoud we have a wish list of dream destinations. At the top of that list is Antarctica! It is a challenge to get there in every way but we keep …

Adventure Travel

Apple Date Cake with Salted Caramel Glaze

2K<p>804<p>7<p>Shares 3K<p>It’s been a turbulent week and I went into my usual default mode: I baked something. I’d been planning on sharing an apple cake recipe …

Dessert

The best way to multitask? Focus on one priority at a time

You are juggling multiple responsibilities at work, all with rapidly approaching deadlines. Meanwhile, your personal obligations are piling up. You are beginning to feel the pressure of it all. If this sounds the least bit familiar to you, just know that you are not alone. The mantra at many …

Time Management

Paris terror attacks: Number of empty hotel beds in city has soared after Bataclan massacre

The Paris terror attacks in November last year appear to have dramatically reduced the number of tourists visiting the city, with the number of empty …

The 8 Best Analytics Programs for E-Commerce Websites

Gain insight into every part of your e-commerce business with these 8 analytics platforms.<p>Business owners and commercial e-commerce platforms recognize that now, more than ever before, analytics are an integral part of success. That's because there are more than 110,000 e-commerce websites out …

Analytics
Customer Experience

Get in free to all California National Parks on Veterans Day

No plans yet for Veterans Day? How about visiting one of California's many beautiful, historic national parks?<p>Entrance fees to all 124 National Parks that normally charge for tickets will be waived on Nov. 11 in honor of the day. The California parks participating in the free day are:<p>Cabrillo …

4 Google Analytics Metrics To Improve Your Website Content

If you’re not well versed in Google Analytics, and you’re not a big fan of numbers and statistics, a visit to your GA dashboard can be a bit of a …

Adidas is selling only 7,000 of these gorgeous shoes made from ocean waste

For a while, Adidas and Parley for the Oceans, an organisation dedicated to reducing plastic waste in oceans, have collaborated on shoes made of …

What is customer engagement and where is it going?

Customer engagement is about making a connection. It’s what gets people not just to come to you or your brand but to keep coming back – and in so …

Customer Experience

What Does Customer Engagement Really Mean?

We’re now firmly in the last quarter of the year and many firms will be busy thinking about strategy and budgets for next year. Amongst all of the planning and strategy making, how to improve customer service, customer engagement and customer experience are likely to be playing a large part in many …

Customer Experience

Seven steps to better customer engagement

Customer engagement is probably a term you've heard thrown around. It's certainly fashionable. Management consultants write about it. Business …

Data Is The Fuel Of Customer Engagement

Two out of three executive leaders believe their current CRM system is not enough for their future customer engagement needs, according to a recent survey conducted by SAP Hybris.<p>In a Facebook Live session from the SAP Hybris Americas Summit, Volker Hildebrand, Global Vice President of Strategy, …

Customer Experience

4 things E-commerce Owners can do with Facebook Chat Bot to improve customer engagement.

The day is not far when people will start searching products through their messaging apps. Because visiting a website, applying several filters has …

Why Emotional Intelligence Is Key for Customer Engagement

Emotional intelligence is the cornerstone of your customer engagement strategy. Customers buy your products based on how they feel. And that feeling …

Emotional Intelligence

The new rules of customer engagement and the role of communities

Disruptor. It’s a digital-era buzzword that usually applies to companies leveraging new technology and introducing new business models that are …

Customer Engagement

Programmatic customer engagement: How machine intelligence is driving 1:1 relationships (VB Live)

<i>How do you deliver hyper-relevant, cross-channel customer experiences that boost loyalty, increase average order value, reduce churn, and turn browsers into buyers fast? Programmatic CRM can make it all happen. Don’t miss our VB Live event that shows you how to get the right message to the right</i> …

Customer Experience

A Full Marketing Tool Stack For Every Stage of Your Marketing Funnel

One of the topics that frequently comes up in my conversations with other founders and marketers are the tools that we use to help us with our …

Marketing

4 Reasons Onboarding Efforts Fail to Meet Bank Expectations

The banking industry spends the vast proportion of their marketing funds trying to get a consumer to open a new account. Yet, after an account is …

Rethink your onboarding for companies not users

Onboarding a company to your product is different from onboarding an individual user.It requires many people across departments to get setup and …

Product Management