Scott Allen HR

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Five Sticky Human Topics That Can Flare Up At Work

We pretend that work is a steely, gray, formal and analytical place, but if you’ve ever had a job, you know it’s not true. Work is a human place. We put on a costume (suit and tie for gentlemen, and the feminine equivalent for ladies) and recite from a script at work, but one inch below the surface …

The Workplace

The 100 best leadership and success books to read in your lifetime, according to Amazon

"We chose books to help people plan for their futures and/or deal better with their present," said Chris Schluep, senior books editor at Amazon.com. "The same book won't work for every situation, or every person, so you'll see titles sitting beside one another that might not normally share shelf …

18 Things Strong Businesses Do

Too many times CEOs and business leaders separate overarching principles of life from how they run their businesses. I don’t see it that way. The …

13 inspiring quotes from Abraham Lincoln on liberty, leadership, and character

To achieve these historic feats, he relied on a mastery of the written and spoken word.<p>In honor of Presidents' Day, we've collected a few of his most inspiring quotes.

Here's How to Use Job Descriptions to Tailor Your Resume [Infographic]

You have spent hours, maybe days, crafting a resume you thought was perfect… and yet you’re not getting any responses from employers. Let us tell you …

The Trickle-Down Effect of Good (and Bad) Leadership

We know that emotions are contagious. Research by UC San Diego’s James Fowler and Harvard’s Nicholas Christakis has shown that happiness is contagious, for example. If you have a friend who is happy, the probability that you will be happier rises by 25%.<p>We also know that behaviors are contagious. …

The Right Way to Off-Board a Departing Employee

When a valuable employee tells you she’s leaving, worrying about losing her institutional knowledge and experience is understandable. How can you oversee the transition in a way that helps you retain that expertise? Who should be involved? How far in advance of the employee’s end date do you need …

How Successful People Network with Each Other

As you advance in your career, you have more experience and more connections to draw on for networking. But chances are you’ve also become a lot busier — as have the really successful people you’re now trying to meet. How do you get the attention of people who get dozens of invitations per week and …

Stop Focusing on Your Strengths

<b>Tomas Chamorro-Premuzic,</b> professor at University College London and Columbia University and CEO of Hogan Assessments, explains how the fad for strengths-based coaching may actually be weakening us.<p>Download this podcast<p>SARAH GREEN CARMICHAEL: Welcome to the HBR IdeaCast from Harvard Business Review. …

The Right Way To Hold People Accountable

John* was doing his best to be calm, but his frustration was palpable. Jeanine was explaining that there was little chance her group was going to make the numbers for this quarter. “Honestly?” she said. “The numbers weren’t realistic to begin with. It was really unlikely that we were going to make …

Brainstorming

Five Things Everyone Should Know About Public Relations

The public relations industry does a terrible job of public relations.<p>Very few people can explain what people in public relations really do. If you’re a cop, a construction worker or a cowboy, everybody knows your job function. (If you’re a cop, construction worker <i>and</i> a cowboy who hangs out with a …

Public Relations

Top 10 Technologies For Customer Experience

• B2B organizations say Sales Force Automation is in their top ten technologies for customer experience.<br>• Gartner found that worldwide, 95% of enterprises have used customer satisfaction surveys.<br>• The smaller the company, the more Customer Service & Support, and Sales Force Automation are important.<br>• Voice …

Customer Experience

What Personality Tests Really Reveal

There are a lot of personality tests claiming to tell you how to work best. Here’s how to make sense of them all.<p>Because the human mind is such a mystery, we gravitate toward things that aim to give us insight into our minds and the minds of others. This is why personality tests are so appealing. …

What The Interview Process Is Like At Google, Apple, Amazon, And Other Tech Companies

The best and worst interview processes according to job applicants will surprise you.<p>It’s kind of a perfect storm.<p>A record 78% of hiring managers anticipate more hiring in the first half of 2016 compared to the second half of 2015, according to the latest report from career site Dice. That means …

Why You Should Read 50 Books This Year (And How To Do It)

From Mark Zuckerberg to Bill Gates, all of the most successful leaders are avid readers. Here’s how to build the habit.<p>If you want to get ahead in business, sit down and pick up a book. Warren Buffett spends 80% of his day reading. Bill Gates reads for an hour each night before going to bed. And …

How To Turn Daily Tasks Into Opportunities For Professional Development

These four steps can make completing your daily tasks better for your professional development than taking formal training.<p>If one of your resolutions for 2016 was aimed at professional development, there’s still hope.<p>Even though the so-called “Blue Monday” slump comes this time in January, when …

This Is the Best Way to Make Your Resume Stand out

<i>The Fortune 500 Insider Network is an online community where top executives from the Fortune 500 share ideas and offer leadership advice with</i> …

Why You Should Hire An Introvert Now

Are you a fan of the movies? If so, do you like Tom Hanks, Steve Martin, Emma Watson or Audrey Hepburn? If you’re a fan of television, do you like …

How to Tap the Wisdom of the Crowd Within Your Organization | Inc.com

There has been a lot written in recent years about a way of working called "crowd-sourcing," which you could define as the power of mass participation to generate phenomenal ideas, solve complex problems, and organize broad movements.<p>We've seen examples, such as Wikipedia or the Linux operating …

Leadership

Why Being Awkward Could Be Your Key to Success | Inc.com

We are all very well acquainted with awkward situations. Sometimes we fidget incessantly to get out of conversation, feign a phone conversation, or even pretend to drop something simply to alleviate the tension in the room. What seems counterintuitive, however, is that being confident through …

Acquainted

5 Powerful Ways to Build Your Personal Brand | Inc.com

You might not be looking for a job right now, but chances are you will sometime in the future. Before you do, however, you should do everything you can to improve your own personal brand--the image you project to the world.<p>According to Susan Vitale, CMO at iCIMS, a provider of HR software, "Having …

Marketing

LinkedIn Says These Are the 10 Most Overused Words On Resumes

There are many repeat sinners from last year's list.<p><i>Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.</i><p>It's a new year, but the dictionary hasn't been updated much.<p>Sure, there are a few emojis to clutch onto, but at heart you're at the mercy of …

How to Find the Most Influential People in Any Industry | Inc.com

These days everyone's struggling with content overload, and so building credibility with thought leaders in your target market is growing more important across every industry. But influencer marketing is hard to do consistently. Influencer marketing startup <b>Little Bird</b> today launched a new version …

Public Relations

25 Weird Facts About Social Media Business Owners Need to Know

I've collected 25 of the weirdest, most surprising, and most critically important facts related to social media.<p>Most business owners know they need to be active on social media. Social-media use is at an all-time high, and businesses need to have a presence on the platforms where their customers …

7 Mental Habits of Exceptionally Successful People

Successful people are successful because they have certain tendencies, both natural and developed, that help them make better choices. Here are 7 such tendencies that anyone can adopt with a shift in attitude and perspective.<p>Successful people are different from everyone else, but not in the ways …

4 Habits of the World's Most Creative People | Inc.com

The most creative people in the world--think Einstein, Picasso, and Steve Jobs--didn't get their best ideas by waiting around for lightning to strike. So how do you engineer more creativity when you need it?<p>A new behavioral study called Hacking Creativity, which was conducted by Red Bull's high …

Creativity

The 5 Best (and Worst) Things You Can Do With NPS | Inc.com

The worst thing you can do with Net Promoter Score (the best measurement of customer sentiment out there) is also the most common thing that most people do.<p>Before I tell you the mistakes, let me paint you a picture...<p>You hear about NPS from somewhere, most likely from seeing another company running …

Customer Experience

4 Secrets to Creating a Brand From Scratch | Inc.com

When Eve Alintuck and Josh Morton met at age 9 in Wellesley, Mass., the two friends couldn't have known that 35 years later, they'd launch Barrow's Intense, a ginger-flavored liquor brand that would get national distribution. Morton, a home distiller took his product to market in February 2013, …

Logging

Companies Are Now Making Innovation Everyone’s Job

In the past few weeks, three corporate innovation clients have moved to — or had their roles expanded to include — their company’s training function. As one remarked, perhaps ruefully, “Now I’ve got to get the people who actually do the work to innovate.”<p>Yes, enterprise innovation conversations …

How the Hawthorne Effect Proves the Importance of Workplace Communication

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>There is not only one best way to get the highest level of productivity from your employees. In fact, the Hawthorne Effect proves that a work environment that does not change will only produce stagnancy.<p>In this video, Impromptu Guru Jill …