Sachin Jadhav

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5 Ways an Online Issue Tracker Shows Customers You Care

Your help desk is there to ensure that customer problems get solved, but that’s not their only task. As the first line of defense against customer …

GetApp 2017

Related Posts<p>There are very few things more worrisome to a business than when a person’s negative comments go viral on social media.<p>Brands Should …

What Features Does the Top Help Desk Software Offer?

Plenty of software companies claim to have the best possible product, but it stands to reason that only a few can truly occupy top positions. This …

2017 Most Affordable and User Friendly Help Desk

Related Posts<p>There are very few things more worrisome to a business than when a person’s negative comments go viral on social media.<p>Brands Should …

How a Customer Service Software Can Help Your Business Grow

As a business owner, it is likely that you are constantly on the lookout for ways to help your business grow. After all, more business means more …

The Key to a Productive Workforce is a Problem Management Strategy

All businesses face internal problems from time to time. Problems range from issues with IT, customer service, customer satisfaction, branding, or …

Expect More From Your IT Help Desk

Small businesses need to take a stand. The simple fact is, you’re investing money and time into your small business it support, and you should expect …

How to Choose a Zendesk Alternative for Help Desk Software

If you’re looking for an alternative to Zendesk, there are some options out there that could be perfect for you, but it’s important to not settle for …

5 Ways Customer Support Software Reduces Problems

Running a business in the most effective manner means not only being efficient with your time but also being mindful of your customers. Customer …

A Closer Look At Help Desk Software Options

Growth. That’s what every business owner or manager wants, right? Well, yes. But it’s a little more complicated than that. There are a lot of …

Using One Help Desk System for Multiple Brands - Help Desk Software & ITSM Service Desk

It's a common misconception that brands are somehow a limited commodity. Companies are expected to only have one brand each, and then to go through a …

5 Signs You Need a Customer Service Software

Providing outstanding customer service is no easy feat. This is especially true as a business grows and customers become more plentiful.<p>After all, as …

CRM is a Boost for your Business In 2 Crucial Areas

Having CRM software supports customer service and boosts productivity among employees. Here are 2 reasons why CRM software is great for your business.<p>…

What a Business Should Look for in Help Desk Software

No matter your company’s size, or what products or services you provide, good customer service is essential. However, the world has changed a good …

3 Ways to Ensure Your Customers are Never Left Waiting

By now, you probably know just how important good customer service is for any business. This becomes even more true in this day and age, as more and …

10 Reasons Your Company Needs a Twitter Integration with Help Desk

From new marketing opportunities to the ease of connecting with customers, there are plenty of reasons companies all over the world are taking to …

Putting the “Service” into IT Service Desk

Many people find themselves asking ‘<b>What is the difference between an IT Help Desk and an IT Service Desk?</b>” This is a reasonable question.<p>In the …

6 Ways to Ensure Your Customer Service Department is Effective

We all now how important customer service is to the success of a business. In fact, many of the most beloved companies out there owe their success in …

The 5 Core Benefits of SaaS Help Desk Software

Sooner or later, there will come a point when you recognize that your business can significantly benefit from help desk software. As your business …

How a Multi-Product Help Desk Can Help a Growing Company

Most companies start off small. They develop, highlight, and market a single product or line of products that fulfills a need they have experienced …

Customer Help Desk Software Boosts Healthcare Industry

In any industry, businesses want to succeed and make a profit. Business owners understand that a strong customer support system is essential for …

Motivation in the Customer Service Department: Why it is Necessary and How to Achieve It

Every business owner knows just how important satisfied customer service can be to the success of a company. After all, how could any business …

5 Tips for Responding to Social Media Complaints

Social media is kind of a big deal. In fact, 56 percent of Americans have a profile on a social media site, and 22 percent use those profiles …

6 Customer Support Channels and How to Manage Them Well

Customer service is an incredibly important part of any business. It’s what keeps people coming back and ensures your customer base continues to …

6 Steps to Take When Comparing Help Desk Software

Not every help desk software is created equal. In fact, depending on which software you choose your business practices could begin to look very …

What to Look For in SaaS Help Desk Software

Are you looking for a SaaS Help Desk Software provider? SaaS, also known as Software as a Service, can help elevate your brand by providing a way for …

Are You Paying Attention To The Signs That You Need Ticketing Software?

If your business is anything like the countless number of other businesses in the world, there is always plenty of things for you to do.<p>Your vendors …

Create Loyal Customers With Customer Service Software

Customer experience is king. According to one source, “<b>91 % of marketing leaders believe that in two years they will be competing primarily on the</b> …

Deliver Optimal Results With a Customer Support Software

Delivering outstanding customer service has never been easier with today’s technological advances. As businesses take advantage of customer support …