Ryan

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Daily Quote: What is a Goal?

A goal is a dream with a deadline.<p>Where do you want to be 5 years from now, 10 years from now, or even this time next year? These places are your …

How to Write a Thank-You Note

When we were children, most of us were inundated with reminders of how important it is to say “please” and “thank you” when interacting with others. …

Transition Painlessly From Paper To Evernote

For many people, the transition from paper-based notes, be they personal or professional, to an electronic note-taking application (such as Evernote) …

Foolproof Stain Removal Tricks for Every Kind of Stain

If you've managed to stain your favourite piece of clothing, no need to fret! Here are some tricks to help you remove some of the most stubborn …

Daily Quote: When Effort Fully Release its Reward

The Most Effective Strategies for Success

For years, I’ve been trying to convince people that success is not about who you <i>are</i>, but about what you <i>do</i>.<p>Roughly two years ago, I wrote about the “Nine Things Successful People Do Differently,” which became HBR’s most-read piece of content over that time span. It was a list of strategies, based on …

What Moleskine’s Market Position Really Looks Like

The editors managing the Visualizing Data Insight Center have asked us to submit visualizations that we find compelling or effective. Mine won’t win any design awards, but I was so struck by it that I passed it along.<p>A <i>Quartz</i> article on the IPO of hipster journal company Moleskine included this …

When Presenting Your Data, Get to the Point Fast

Projecting your data on slides puts you at an immediate disadvantage: When you’re giving a presentation, people can’t pull the numbers in for a closer look or take as much time to examine them as they can with a report or a white paper. That’s why you need to direct their attention. What do you …

Can You “Manage” Your Family?

An interview with <b>Bruce Feiler</b>, <i>New York Times</i> columnist and author of <i>The Secrets of Happy Families</i>.<p>ADI IGNATIUS: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Adi Ignatius, Editor in Chief of HBR, and today, my guest is Bruce Feiler, author of the new book, The Secrets of Happy …

Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.

When I was a college student interning in Washington, D.C., a senior manager, Bridgett, made a habit of treating each intern to lunch over the summer. When my turn rolled around, it was no surprise that Bridgett proved an adept conversationalist and an excellent host.<p>Several weeks after I’d …

Top Salespeople Use LinkedIn to Sell More

I recently interviewed 54 top salespeople about how they use LinkedIn to research accounts, prospect for leads, and generate sales. All of the study participants sell technology-based products to the IT departments of mid to large size companies.<p>The study included three types of salespeople: 33% …

The Key to Choosing the Right Career

Choosing a career path (or changing one) is, for most of us, a confusing and anxiety-riddled experience. Many will tell you to “follow your passion” or “do what you love,” but as Cal Newport argues in <i>So Good They Can’t Ignore You</i>, this is not very useful advice. When I graduated from college, I …

Telling Stories with Visual Data: A Glimpse into the Future of Narrative

<i>Editor’s note: We’ve asked contributors to the Visualizing Data Insight Center to show us some of their favorite examples of dataviz with short explanations of what makes those visualizations so effective. Today, Jer Thorp shares one of his favorites.</i><p>Below is a screen grab of a masterful …

Tell Better Data Stories with Motion and Interactivity

When it comes to making sense of vast amounts of complicated data, time really is on your side. It’s a simple concept, one that everyone understands: an action starts, then eventually stops. The distance between those two points conveys information — information about <i>then</i>, about <i>now</i>, and about the …

The Happiest People Pursue the Most Difficult Problems

Lurking behind the question of jobs — whether there are enough of them, how hard we should work at them, and what kind the future will bring — is a major problem of job engagement. Too many people are tuned out, turned off, or ready to leave. But there’s one striking exception.<p>The happiest people I …

How Sales Reps Can Succeed in the Social Era

Social media is clearly a disruptive force for business. Although many companies started with social media monitoring and customer service, it’s exciting now to see a growing number go beyond the reactive and harness Facebook, LinkedIn, and Twitter for sales and customer engagement and service.<p>In …

Does Money Really Affect Motivation? A Review of the Research

How much should people earn? Even if resources were unlimited, it would be difficult to stipulate your ideal salary. Intuitively, one would think that higher pay should produce better results, but scientific evidence indicates that the link between compensation, motivation and performance is much …

Make Priorities Clear with Green, Yellow, and Red

Boards, managements, and employees waste far too much time due to a lack of clarity in conveying and sharing what it is they are trying to accomplish. The basic task of defining goals and keeping score is so critical, yet not accomplished frequently or consistently enough. Even when we think we’re …

Are You Paying Enough Attention to Your Sales Force?

There’s a question all top managers should ask: How can I make my sales force, which is one of the biggest and most important investments my company makes, perform more effectively?”<p>There are several reasons that question is so important.<p><b>Sales forces are expensive.</b> Despite predictions by some …

Change Management Needs to Change

As a recognized discipline, change management has been in existence for over half a century. Yet despite the huge investment that companies have made in tools, training, and thousands of books (over 83,000 on Amazon), most studies still show a 60-70% failure rate for organizational change projects …

Give Your Customers the “True Value Test”

Business leaders often express frustration with what they see as a disconnect between their company’s perceived value and its true value — a disconnect that’s impeding growth. They’ve got great people, great products and services, they say, but their organizations aren’t selling as much as they …

Are You Listening to Your Most Important Customers?

You don’t see many tweets touting companies as #betterthanaverage. But there’s plenty of social media chatter about really good or bad customer experiences. The same holds true for the feedback companies receive directly via e-mails or phone calls. Customers are most likely to offer feedback when …