Rick Mayo

15 Flips | 2 Magazines | 3 Likes | 1 Following | @RickMayo | Keep up with Rick Mayo on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Rick Mayo”

My Company Grew 800 Percent in a Year After I Made This Mindset Shift Grow

The surprising thing about being grateful for what you have is how much more you end up getting.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>When it comes to rapid growth, there are lots of strategies you can implement. But what if I told you that the strategy responsible for …

Happiness

5 Scientifically-Based Presentation Hacks to Captivate Any Audience

Your audience gets bored easily. Create multisensory experiences to keep their attention<p>Molecular biologist John Medina once told me, "The brain does not pay attention to boring things." The statement profoundly shaped my approach to communication skills. My mission is to give readers the tools …

Top 101 Motivational Quotes

Timeless inspirational quotes to supercharge enthusiasm and motivation.<p>Here are 101 quotes to help motivate you to take on new challenges, overcome roadblocks, and live the life you want to live:<p>"Gratitude turns what we have into enough, and more. It turns denial into acceptance, chaos into order, …

9 questions the most interesting people ask to cut through small talk

I remember early in my career, one of my biggest fears walking into a networking event to schmooze or meeting someone for a business lunch was boring the other person to tears in conversation.<p>I didn't want to be the windbag who dragged on forever, so I learned to be brief, to the point, and …

Self-improvement

Steve Jobs Was the World's Greatest Salesman Because He Answered the 1 Question on Everyone's Mind

Once you realize your customers don't care about your 'product,' you'll be more likely to make a sale.<p>I'm looking at an intimidating 800-page binder as I write this article. It contains confidential information about a new product category. When I prepare the company's leaders to launch the …

Customer Service Is The New Marketing

<i>Customer service is the new marketing.</i> This statement may sound suspect coming from me, a customer service consultant; it sounds like an example of “when you have a hammer, every problem looks like a nail” thinking on my part, or even the “drunk looking for his keys under the lamppost because …

Customer Experience

10 Horrible Habits You're Doing Right Now That Are Draining Your Energy

For most people the biggest obstacle they face is themselves, but it doesn't have to be that way.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>One of the greatest ways that you can improve your daily productivity is to cut out habits that drain your motivation. They give you less …

Self-help

10 Tough-but-Essential Questions That Will Set You Up for Success in 2018

The period after the holiday craziness is ideal for serious soul searching. Here's what to ask yourself.<p>According to science, if you want to actually keep your New Year's resolution, it's better to start it February first. Why? Because the hubbub of celebrations and back-to-work chaos in January …

In 6 Words, Elon Musk Explained Why So Many People Are Afraid to Take Risks and Achieve Greatness

It's the most rational reason imaginable--but it can lead to a boring, ordinary life.<p><i>This series examines the stories behind some of the best inspiring quotes of all time. Check out the full list: the best inspirational quotes for 2018.</i><p>The most powerful threat to greatness isn't evil. It's …

7 Business Books That Will Set You Apart In 2018

What are your goals for 2018?<p>Most of these books were published in 2017. One was published in 2016, but I just recently discovered it a few months back. And two of these books won't be released until 2018, but I got my paws on them early.<p>1. Tribe of Mentors: Short Life Advice from the Best in the …

14 Inspirational Quotes to Help Start Your New Year Off Right

Make this your best year ever.<p>"Your success and happiness lies in you. Resolve to keep happy, and your joy and you shall form an invincible host against difficulties." -- Helen Keller<p>"Be at war with your vices, at peace with your neighbors, and let every new year find you a better man." -- Benjamin …

5 Bestselling Books From 2017 That Will Put You Ahead of the Competition In 2018

These bestselling books offer valuable communication and public-speaking tips for entrepreneurs and leaders.<p>I've read 75 nonfiction books published this year in a wide range of categories from history to business. Most of the books are bestsellers and offer actionable insights into leadership, …

Top Ten Business Books For 2017

Just in time for the holidays, here is a list of 10 books, published this year, that you may want to consider putting under the corporate tree for your boss or colleague. While much of what I read is focused on customer service and customer experience, you’ll also find books listed here about …

Customer Service

10 Websites to Use When You Want Luxury Hotel Rooms for Cheap

Having a five-star taste can be quite a burden on your wallet, especially when trying to plan extravagant trips to far off places. One of the most …