Remko Strik

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Hands on: TomTom Golfer 2

<i>The Golfer 2’s a comfortable golf watch you won’t be embarrassed to wear, and its post-game data may make you a better player</i><p>All too often, wearables …

Wearable Tech

Luxury Brands Fail To Segment And Target Customers Strategically In Email Marketing, Study Finds

Most luxury brands are not recognising the potential for effective email marketing, according to a new study produced by customer engagement specialist ContactLab in conjunction with Exane BNP Paribas.<p><i>The Dawn of Luxury CRM: Email do’s and don’ts</i> study reveals how luxury brands can better engage …

Marketing

TomTom Rider — Gear Review

The first thing to get out of the way in reviewing the TomTom Rider is to determine exactly which device we're talking about, since it goes by …

National Parks

Lifestyle | All the news about lifestyle

"Italy, with its low birth-rate, is likely to become increasingly diverse in the coming years. Its poor economy is actually dampening rather than fuelling anti-immigrant populism by keeping economic issues to the fore." Eric Kaufmann Professor of Politics, University of London

TomTom Golfer GPS Golf Device

Get to know every inch of the course with the TomTom Golfer GPS Golf Device. Providing you with insanely accurate information, this device enables …

7 Tools to Uncover Customer Needs & Map the Customer Journey to Create Better Experiences

Marketers have become increasingly focused on the importance of understanding the customer journey and using data to lead their marketing strategies. …

Customer Experience

KLM now uses Facebook Messenger for boarding passes, flight info, and customer service

Facebook and KLM airlines have formally announced a partnership that will allow KLM customers to receive flight confirmations, boarding cards, reminders, flight status updates, and customer service directly through the Facebook Messenger app.<p>At its F8 developer conference last year, the social …

Chatbots

TomTom Wins 2016 CLEPA Innovation Award

AMSTERDAM--(BUSINESS WIRE)--TomTom announces that it has been awarded the prestigious CLEPA Innovation Award in the “Connectivity” category for its …

How Virtual Reality Will Change the Way You Shop

Judging by this year’s SXSW Interactive conference in Austin, the virtual reality revolution has already begun. Participants this month were treated …

Virtual Reality

TomTom Releases 2016 Traffic Index

TomTom, maker of the Rider 400 GPS and other satellite navigation devices, has released the results of the TomTom Traffic Index 2016, its annual …

Gear Check: TomTom Spark Cardio + Music

A preview of the latest GPS watch from TomTom.<p>Check out this preview of the TomTom Spark Cardio + Music with <i>Runner's World</i> gear editor Jeff Dengate. The watch will be featured in our June 2016 issue.

Aerobic Exercise

Is Vancouver's traffic congestion really as bad as TomTom claims?

Every year, the TomTom Traffic Index paints a dismal picture of traffic congestion in Vancouver. And invariably, this is covered breathlessly by …

TomTom: Nashville No. 19 most traffic-jammed U.S. city (Top 20 list) - Nashville Business Journal

By Carla Caldwell <br>– Morning Edition Editor, Atlanta Business Chronicle<p>Mar 22, 2016, 2:37pm CDT<p>A new report by navigational device company TomTom says …

Revolutionizing Customer Service

Mark Pernice<p>Getting customer interactions right has never been more important, especially since social media has given unhappy customers a louder voice. Many companies want to raise their level of service, but the question is, How?<p>The typical response is to rewrite frontline employees’ scripts and …

Management

Study: Traffic in Seattle still horrible, ranks 2nd-worst in U.S. for evening rush hour congestion

TomTom released its annual Traffic Index today, and the good news for Seattle drivers is that congestion levels did not increase from a year ago.<p>The …

Urban Design

Here's why e-commerce retailers are embracing live chat customer service

<i>This story was delivered to BI Intelligence "E-Commerce Industry Insider" subscribers. To learn more and subscribe, please click here.</i><p>E-commerce merchants are taking a new approach to assist consumers.<p>Smaller online-only retailers are rapidly adopting live chat customer service, according to …

eCommerce

GoPro Inc. Gets Schooled by TomTom's Bandit: Now What?

<b>GoPro</b> stock has plummeted 70% during the past 12 months due to concerns about its slowing sales growth, lack of a moat against cheaper competitors, and sluggish progress in creating efficient backup and editing solutions. Over the past year, GoPro's rivals have released products that seemingly …

5 must-dos to keep your customers from leaving you

More often than not, it isn’t your product that makes you popular with customers, it’s how you serve your customers, and how you cater to all of …

Customer Experience

Uber's newest feature lets an entire family share one account

One of the benefits of using app-based car services like Uber and Lyft is that they can pull you out of a jam when you're stuck in an unfamiliar …

Why Data Minimization Is An Important Concept In The Age of Big Data

Bigger is always better, right?<p>Well, not necessarily. Even in the realm of big data, companies and governments are beginning to see the value in a “less is more” approach. This is actually in stark contrast with things data-driven CEOs like Jeff Bezos at Amazon believed when he said “We never throw …

Big Data

TomTom Golfer 2 promises your wrist can make you a better golfer

Suddenly noticed that your regular golfing partner is much better at the game, but seems in a rush to get away? Then they might be sneaking a look at …

Wearable Tech

Google Shakes Up Marketing Analytics

Google (goog) is combining a half-dozen marketing analytics tools—four of which are brand-new—into a comprehensive new dashboard.<p>While the Internet …

Analytics

TomTom Golfer 2 Release Date, Price and Specs - CNET

TomTom announced on Tuesday at the Wearable Technology Show in London a new sportwatch designed for golfers. The TomTom Golfer 2 is a GPS-equipped watch that can calculate distances and view hazards (things like sand bunkers and ponds) on over 40,000 golf courses worldwide.<p>The watch features two …

Wearable Tech

TomTom still wants you to pay for GPS navigation

You probably have what you called a “GPS” in a drawer somewhere – a rather monstrous hunk of plastic with a resistive touchscreen that led you …

TomTom for iPhone goes free for first 50 miles per month w/ new “GO Mobile” app

TomTom used to have a handful of paid apps, each specific to a region. The app covering just the U.S., for example, was $45. But today it’s making its premium navigation services free for iPhone users everywhere for the first 50 miles or 75km of use. The new freemium model comes as the company …

New TomTom Go Mobile app gives you 50 miles of free offline navigation each month

TomTom, a Dutch company that produces navigation and mapping products and one of Apple Maps data providers, today released a brand new real-time …

Maps

Five Ways To Spur Customers To Be Advocates

Are your customers sufficiently excited about how you continue to help them that they rave about your firm? “Globally we spend about $500 billion on marketing and $9 billion on customer service,” wrote Forrester’s Laura Ramos, citing marketing and customer retention expert, Jay Baer. As an astute …

Customer Experience

New TomTom satnav reviewed - does it have enough to stay streets ahead of rivals

Why is it that built-in car satellite navigation units are never as good as stand alone units?<p>In our test of the new TomTom GO unit, side by side …

TomTom GO 51 Review | Trusted Reviews

What is the TomTom GO 51?<p>The GO 51 is the new entry-level 5-inch member of TomTom’s fully featured GO range. The Start is the basic range, whereas …