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Olloclip 4-in-1 lens for iPhone 6 and iPhone 6 Plus review: Making your iPhone camera better - Pocket-lint

We all know the how good the iPhone cameras are, but Olloclip thinks it can make them even better. It has just launched the 4-in-1 lens for the …

The Key Components of an Effective Apology

We're human, so we mess up from time to time. Apologies can set things back on the right course, but only if they're well-communicated. Psychologist …

This Video Explains the Difference Between Empathy and Sympathy

Empathy and sympathy are very different, and while neither of them are bad necessarily, empathy is about making an emotional connection with someone, …

Empathy

How To Make Yourself Redundant

What organizations need is the digital equivalent of a chief electricity officer. They need somebody who will champion digital across the …

Lessons Learned From An App Graveyard

Lesson 1: Validate The Need For An App<p>Don’t stretch Apple’s catchphrase “There’s an app for that” too far — not everything has to exist as an app. A …

Tips for Energizing Your Exhausted Employees

Even though the people in your unit are overstretched, scarred by the budget ax, and sick to death of change, you’re about to present them with a wrenching new challenge.<p>It’s your job to get them excited about it. What’s your plan?<p>I have a story about just such a situation, and, oddly enough, a …

When Marketing Is Strategy

It’s no secret that in many industries today, upstream activities—such as sourcing, production, and logistics—are being commoditized or outsourced, while downstream activities aimed at reducing customers’ costs and risks are emerging as the drivers of value creation and sources of competitive …

How is Big Data Transforming Your 80/20 Analytics?

Even today, most organizations technically struggle to answer even the simplest 80/20 analytics questions: Which 20% of customers generate 80% of the profits? Which 20% of suppliers are responsible for 80% of customer UX complaints? What 20% of customers facilitate 80% of the most helpful …