RAMON EDUARDO ALMADA TERRZAS

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These are the best books for learning modern statistics—and they’re all free

Statistics came well before computers. It would be very different if it were the other way around.<p>The stats most people learn in high school or college come from the time when computations were done with pen and paper. “Statistics were constrained by the computational technology available at the …

Machine Learning

The Right Stuff: Chart Types and Visualization Best (and Worst) Practices

ABOUT THE EVENT<p>The ability to create smart data visualizations was once a nice-to-have skill. But in today’s complex business world, where the amount …

Data Visualization

The Parts of Customer Service That Should Never Be Automated

In Pixar’s <i>WALL-E</i>, oversized humans recline on levitating barcaloungers and are dressed, primped, polished, and served, entirely by robots. Fiction? Maybe not, at least according to a wave of media coverage pointing to a dizzying array of service innovations on the horizon.<p>Look no further than the …

How to Have a Good Debate in a Meeting

The modern workplace is awash in meetings, many of which are terrible. As a result, people mostly hate going to meetings. The problem is this: The …

A New Categorization of the US Economy: The Role of Supply Chain Industries in Innovation and Economic Performance

by Mercedes Delgado and Karen G. Mills<p>Overview — This paper provides a novel industry categorization that quantifies the supply chain economy in the …

Big Companies Are Embracing Analytics, But Most Still Don’t Have a Data-Driven Culture

For six consecutive years NewVantage Partners has conducted an annual survey on how executives in large corporations view data. Each year the response rate increases, and the reported urgency of making effective use of data increases as well. This year the results are both more encouraging and more …

How Emotional Intelligence Became a Key Leadership Skill

Anyone trying to come up to speed on emotional intelligence would have a pretty easy time of it since the concept is remarkably recent, and its …

616: The Future of MBA Education

MBA