PietroDG

262 Flips | 14 Magazines | 19 Likes | 2 Following | 8 Followers | @PietroDG | Keep up with PietroDG on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “PietroDG”

The Perfect Email Automation Setup For an eCommerce Business

Do you want to generate more revenue from your email subscribers automatically? Email automations are one of the best things in email marketing for …

eCommerce

Shapes of UX designer

Over the past 12 years I have obsessed over mapping designers. What type of designer someone was? What flavour? What shape? What skills? Getting …

Maximizing The Design Sprint

Following a summer of Wonder Woman, Spiderman, and other superhero blockbusters, it’s natural to fantasize about having a superpower of your own. …

Blockbusters

What shoppers really want from personalized marketing

What customers want and what businesses think they want are often two different things. Here’s what customers are looking for.<p><b>Anyone who has gotten</b> …

eCommerce

This is how Walmart, Amazon, Target and others are coming up with new ways of getting more stuff to you faster

The battle for e-commerce and delivery dominance is here.<p>I remember watching the fanfare around Alibaba’s IPO in 2014 and marveling at the number of transactions done online in China. At the time, I was running an on-demand delivery startup. I was getting more interested in e-commerce and …

How Walmart turned its $3.3 billion acquisition of Jet.com into its greatest weapon against Amazon

Inside Jet's headquarters in Hoboken, New Jersey, a year after Walmart acquired it for $3.3 billion, the company still feels very much like a startup.<p>A pool table, with felt in the company's signature purple, is next to the chairs in the visitors' waiting area. Visitors are required to take a …

New Jersey

5 Moves Walmart Is Making to Compete With Amazon and Target

The story of Walmart e-commerce has had its ups and downs over the years—but lately it’s up, up, up.<p>Nonetheless, the retail giant—which tops this …

Costco has 2 new weapons in its battle against Amazon

On Thursday, the retailer announced that Costco Grocery will offer two-day delivery on nonperishable items, like cookies, cereal, and canned foods, starting this week. Delivery will be free on orders more than $75.<p>Additionally, the retailer partnered with Instacart for same-day delivery of all …

The growing list of applications and use cases of blockchain technology in business & life

Below, BI Intelligence, Business Insider's premium research service, has outlined those applications across finance, business, government, and other industries.<p>Blockchain Use Cases in Banking & Finance<p>Blockchain technology is simple to understand at its roots. Basically, the tech exists as a shared …

A manager at a $6 billion quant fund gives the best intro to cryptocurrencies we've heard

Patrick O'Shaughnessy vividly recalls the week he was introduced to the world of cryptocurrencies.<p>O'Shaughnessy, a manager at his family's $6 billion quant asset manager of the same name, was chatting with one of his analysts over lunch at the beginning of this year about what they did over the …

A Proven Method For Showing The Value Of Good UX

For a while now, this has been the most common question I get:<p><i>How do I convince people in my organization to take user experience seriously? I’ve</i> …

UX Design

How to Spy on Your Competitors to Outrank Them on Google

Learn how to spy on competitors to better understand the strategy they are using to attain a high ranking on Google<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Want to hear something crazy? In 30 minutes, I can look at your competitor’s website along with your website and deploy a …

On Growing: 7 Lessons from the Story of WeChat

Founders are increasingly pointing to Asia when asked for an example of a product they aspire to create, and WeChat is very often that aspirational …

Start A Fire

Zara: A Usability Case Study – UX Collective

Zara is one of my favorite clothing brands, but I run into problems every time I use the app. Although I am not affiliated with Zara, I wanted to …

UX Design

Recommended Reading: Top 11 Books for UX Design Enthusiasts - 2017 Update!

<b>For all of you budding UX designers, or for those of you simply interested in finding out exactly what UX is, we’ve put together our list of the 11</b> …

UX Design

No Such Thing as Offline

Whether you find it menacing or miraculous, there's no denying that the mobile web's most enduring imprint on contemporary society will be the …

Social Media

A Dozen Lessons about Minimum Viable Products

• <b>“It’s only cheap to build 2-3 person companies with sweat equity. The minute you start paying engineers you will realize it is quite expensive.” Bill</b> …

Product Management

7 Navigational Implementations that Make Kohl's Best-in-Class

<i>(Note: Unfortunately, e-mail and RSS doesn’t support advanced layouts and features. If the grapics in this article look strange, you may want to read</i> …

Visual Design

The CEO guide to customer experience

Companies that create exceptional customer experiences can set themselves apart from their competitors.<p><b>What do my customers want?</b> The savviest …

Customer Experience

Getting under the skin of airline disruption, carriers now ready to tackle it?

It seems airlines are finally turning their attention to disruption management from both the operations and even the passenger sides.<p>It’s long …

Airlines using predictive technology and AI to tackle disruption and improve the experience

Airlines and airports are investing in predictive technologies and articificial intelligence according to a new report from airline technology …

These Fashion Startups Offer The Prestige Of “Made In Italy” Without Inflated Prices

New American shoe and bag companies are making classic Italian craftsmanship accessible to the masses via direct-to-consumer business models.<p>Amanda Carye stumbled on the idea for her shoe company, Idoni, when she moved to Italy for a six-month business course.<p>Strolling past gelato stands and …

Alty_ogo

As a business owner you do know the term “sales funnel” aka the journey that target customers take as the move from exploration to a purchase. The …

8 Tech Trends That Will Shape The Future Of Fashion And Luxury Retail In 2017

The fashion industry – from your department store to your luxury boutique – is undergoing significant change at the hands of the digital revolution. That’s not new in concept. Neither, mind you, is talking about things like artificial intelligence, virtual reality or blockchain as emerging …

eCommerce

How One Airline Brand Bucks The Trend When It Comes To Customer Experience

“Despite the advances that digital technologies have already enabled, the airline industry is still missing out on opportunities to better interact with its customers.” Those are the words of Jonathan Keane, managing director and head of Accenture’s Aviation practice.<p>The context in which he said …

Customer Experience

Digital Readiness for Customer Experience in the Airline Industry​

Evaluate airlines' organizational readiness to use digital technology to optimize customer experience, using a "digital readiness scorecard".<p>Identify …

How to Make Customer Experience a Priority for the Whole Company

In my exclusive column for CustomerThink last month, I shared my “top tips” for creating the right culture to enable an organisation to become …

Customer experience process mapping: How to kill stupid rules that are killing your CX

We spend a lot of time in companies discussing “process mapping,” which is — theoretically, and sometimes in reality — a way to make our processes …

Customers

How six online retailers are combatting wrong-size returns

<b>According to recent research, serial returners are on the rise.</b>This is the term used to describe online shoppers who send back more items than they …

eCommerce