Philong

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You Need an Innovation Strategy

Despite massive investments of management time and money, innovation remains a frustrating pursuit in many companies. Innovation initiatives frequently fail, and successful innovators have a hard time sustaining their performance—as Polaroid, Nokia, Sun Microsystems, Yahoo, Hewlett-Packard, and …

Fortune.com

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How to Quit Your Job Without Burning Bridges

Who hasn’t fantasized about walking into the boss’s office, saying: “I quit!” and then marching straight out the door? The rational side of you knows, of course, that that’s the wrong way to resign from a job. But what is the right approach? Who should you tell first? How much notice should you …

Are Most CEOs Too Old to Innovate?

The youngest executive on HBR’s list of the 100 Best-Performing CEOs is Simon Wolfson of Next, at age 46. According to research on age and innovation, even he may be beyond his creative peak.<p>As Ezekiel Emanuel summarized in The Atlantic earlier this year:<p>Dean Keith Simonton, at the University of …

Reduce Your Stress in Two Minutes a Day

Bill Rielly had it all: a degree from West Point, an executive position at Microsoft, strong faith, a great family life, and plenty of money. He even got along well with his in-laws! So why did he have so much stress and anxiety that he could barely sleep at night? I have worked with Bill for …

What Economists Know That Managers Don’t (and Vice Versa)

Why did Jean Tirole win the Nobel Prize in Economics? Not for the highly-regarded work on competition between small numbers of firms with which his career began more than thirty years ago but for more recent work on how carefully structured regulation can improve performance relative to unbridled …

Is the Corporate Campus Dying?

<b>Jennifer Magnolfi</b>, Founder & Principal Investigator at Programmable Habitats LLC, on how digital work, and the Internet of Things will fundamentally change the how we use the buildings and neighborhoods we work in. For more, read the article Workspaces That Move People.<p>SCOTT BERINATO: Welcome to …

Help Employees Think on Their Feet

When employees don’t have enough information about projects or goals, the fog of indecision can settle in – people make the wrong decisions, or no decisions at all. In the corporate landscape, many employees aren’t given enough business context to be able to spot or distinguish threats and …

How To Create Incredible Customer Service Through The 'Small Data' Advantage

Great customer service requires custom fitting: You need to provide a customer experience that is exactly right for a specific customer, not something aimed vaguely at what you think customers are like in general. To pull this off you need all of your employees to be able to provide individualized …

Fortune.com

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Work + Home + Community + Self

<i>Take an assessment—produced in partnership with Qualtrics—of your Total Leadership skills, and learn how to strengthen them and about people who exemplify them.</i><p>Overcommitted. Distracted. Stressed out. Stretched too thin. This is how many of us describe ourselves today. I hear it from men and women; …

Chain Restaurant Workers Reveal The Items They Refuse To Eat

A recent Reddit thread asked them "what item on the menu would you absolutely not eat and why?"<p>Thousands of supposed former employees responded.<p>Some named menu items that were too unhealthy, while others felt squeamish about how the food was prepared.<p><i>NOTE: Reddit sources are anonymous, and can't be</i> …

McDonald's

An Ode to Transparency

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Advice can be a great thing, but sadly the average entrepreneur receives so much that he or she must become an expert in filtering out the information that simply won’t work. But there is one piece of advice that is worthwhile that works …

Employment