Phang Yu Shang

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People Remember What You Say When You Paint a Picture

When leaders communicate a vision of their organization’s future, they tend to emphasize ideals and ideology — the importance of “success,” “stewardship,” or “sustainability.” Leaders are likely to emphasize this type of abstract rhetoric more as businesses become increasingly digital. Given that …

Customer Service

12 Mind Tricks That Make People Like You And Help You Get Ahead

When you’re working hard and doing all you can to achieve your goals, anything that can give you an edge is powerful and will streamline your path to success.<p>Mind tricks won’t make you a Jedi, but using the brain’s natural quirks to your advantage can have a positive impact on everyone you …

7 Costly Startup Traps Entrepreneurs Should Avoid

7 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>There is no shortage of individuals with great ideas. There is, however, a massive shortage of individuals who can execute on great ideas.<p>The gap between idea creation and execution is often not the fault of the individuals with …

Entrepreneurship

33 business books every professional should read before turning 30

To help you figure out how to navigate the professional world and set yourself on the right trajectory, we've rounded up some of our favorite business books.<p>They include career guides, business memoirs, and academic research on how to maximize your time and network.<p>Here are the business books we …

How to Get Your Influencers to Share Your Content

Companies of all size-from small businesses to Fortune 100 corporations-are starting to take their content creation and marketing seriously. Whether …

There's a Dark Side to Heroic Leadership, and It's Haunting Most Organizations

In her recent TED Talk, Margaret Heffernan, an entrepreneur, former CEO of five companies and author, discussed an experiment on productivity by …

10 Pricing Strategies That Can Drastically Improve Sales

12 min read<p>This story originally appeared on Help Scout<p>Utilizing smart pricing strategies when selling products, services or subscriptions is a must to succeed in a competitive marketplace.<p>The worst thing you can do is to try to wing it when it comes to pricing. Many entrepreneurs and marketers …

Branding

25 TED Talks That Will Make You a Better Leader

You can improve your skills by watching lectures from these amazing and brilliant individuals.<p>If you're the owner of a business or someone in a management position, then you know how often employees, colleagues, and partners turn to you when they have questions, concerns, or need advice. Not only …

Self-improvement

The power of introverts

In a culture where being social and outgoing are prized above all else, it can be difficult, even shameful, to be an introvert. But, as Susan Cain …

Personality

Here's a breakdown of the speech that won the 2015 World Championship of Public Speaking

On August 15, Saudi Arabian security engineer Mohammed Qahtani won the title of Toastmasters International World Champion of Public Speaking. He survived seven rounds of a competition that lasted six months and included 33,000 competitors from around the world.<p>He and nine other finalists competed …

Forget Business School--Just Watch These 10 TED Talks

You can emerge as an effective trailblazer in your office by being true to yourself and constantly learning. Start by watching these short lectures and embodying their lessons.<p>In today's business world, leaders are emerging at all ranks. The role of the leader is not exclusive to executive-level …

Self-improvement

5 Great TED Talks to Help You Work Smarter

September 11, 2015<br>Work and productivity are two correlate which do not always run the same line. You might be totally engaged in your work but this …

TED Talks

7 books that will train your brain to overachieve

1. "Curious"<p><b>Subtitle:</b> The Desire to Know and Why Your Future Depends On It<p><b>Author:</b> Ian Leslie<p><b>5 Second Summary:</b> Harness your natural curiosity to develop the ability to think more broadly and deeply.<p><b>Best Quote:</b> "Curious learners go deep, and they go wide. They are the people best equipped for the …

8 Business Books That Will Totally Change Your Mindset

Bo Nardin<p>Read full profile<p>Sometimes you need a quick inspiration to adjust your mindset. Here is the list of 8 books which can do just that – change …

The 7 Ted Talks every leader should watch.

Looking for a crash course in leadership? These brilliant presentations can help.<p>When I started my first company at the age of 25, I did not consider myself a leader. I was just a guy who needed to serve my clients. But soon I was hiring people and had to figure out how to be a good boss and …

Leadership

6 Things About Leadership That Business Gurus Can't Tell You

Are some business leaders too dependent on business gurus?<p><i>Absurdly Driven</i> <i>looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.</i><p>Business, like any other religion, has priests.<p>They find pithy ways to sum up their homilies.<p>They have (usually more than 10) commandments …

Business Strategy

How to Manage People Who Are Smarter than You

The best managers hire smart people to work for them. But what if your direct reports are smarter than you? How do you manage people who have more experience or more knowledge? How do you coach them if you don’t have the same level of expertise?<p><b>What the Experts Say</b> <br>Getting promoted to a job that …

Leadership

Top 50 Best Selling Management Books of All Time

There are multiple aspects to being an effective manager, but the bottom line is: you will be responsible for overseeing and supervising a company’s …

2 Ways You Can Start Having Better, More Interesting Conversations

The most interesting conversations aren't about news, or politics, or sports; they are about emotions. Advertisers have known that for decades and use it to sell more product.<p><i>How Can I Start An Interesting Conversation? originally appeared on Quora: The best answer to any question.</i><p><b>Answer by Julian</b> …

Horseback Riding

9 Ways to Think Like a Leader

Leaders think differently.<p>Many years ago, I had the opportunity to shadow the CEO of a major technology company for one day. That one day changed my life forever. Walking through the hallways of his company, hearing him interact on phone calls and watching him tackle projects and challenges was …

How a Real Leader Runs a Company Meeting

If your employees dread your meetings, you're doing something wrong. Here's how to make a meeting useful and productive for everyone.<p>Meetings are the most dreaded part of office life. Too often, they feel aimless and unproductive, and can quickly sap employee morale. But it doesn’t have to be that …

Team Building

5 Kinds of Nonbusiness Books Every Entrepreneur Needs to Read

5 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Scan the unavoidable lists of things successful entrepreneurs have in common and you’ll soon see the importance of books. Pretty much every entrepreneur who has ever reached an enviable level of success will cite reading as an …

Books

3 Situations Where Leaders Should Keep Their Mouths Shut

The toughest part of leadership is learning when to speak up, and when you to delegate to someone else.<p>Being a leader can be a daunting task. Everyone on the team expects you to know the answer, and rarely can you go an entire day without having to make a critical decision. The toughest part is …

Investing

The ultimate reading list: 50+ books that entrepreneurs should read

Most entrepreneurs need guidance and constant inspiration, especially when they hit a wall. Here's an exhaustive list of little over 50 books that …

Self-improvement

Properly Plan Your Small Business Video Marketing Messages with Storyboards

In the early 1930s, Walt Disney Productions developed a way of organizing and visualizing a motion picture before it was developed. The storyboard, …

Small Business

The Skills Leaders Need at Every Level

A few weeks ago, we were asked to analyze a competency model for leadership development that a client had created. It was based on the idea that at different points in their development, potential leaders need to focus on excelling at different skills. For example, in their model they proposed that …

The Only 6 Content Marketing Steps You Need This Year

The use of content marketing has established itself as one of the most dominant ways to increase customer population in today's market.<p>There's no substitute for it, and no valid excuse for not using it. Content marketing works for all demographics when handled correctly.<p>Image Credit: Flickr, …

7 Interview Questions to Help You Assess Emotional Intelligence

Determining who you hire for a job plays a big part in forming your company’s culture and ensuring its future success. Selecting informative …

Emotional Intelligence

8 components of branding your startup

There is no instruction manual for building a brand. A brand position and reputation is something that is slowly built up and earned over time. That said, as you are planting the early “seeds” of your brand, the actions you take from the start of your business, will dictate where your brand is …