Paul Feikema

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15 Ways To Build A Two-Way Relationship Of Trust With Employees

Mutual trust is one of the most important elements of a successful team. Employees who feel trusted by their manager also feel valued and important, and often go above and beyond to support the organization’s goals. By the same token, if employees have faith in their manager, they’ll always feel …

It Takes A Village: Change Management As Community Building

Change management requires strong hierarchical leadership. That’s the wisdom purported by conventional change management theory. How else could we drive significant change through large organizations if not by virtue of committed leaders who use their authority to reinforce desired behaviors by …

Management

Increase Employee Engagement By 300% With This Daily Practice

We all know that traditional performance management systems and practices have outlived their use.<p>We also know that the #1 stressor for American workers per Andrew Faas’s work with Yale is the old-fashioned, and often intimidating, annual performance review.<p>So what’s the answer?<p><b>Feedback That</b> …

Employee Engagement

How to lead with influence instead of authority

Clearly, leadership potential exists within each of us. That potential can be triggered by outside events, or it can be learned by exploring …

Leadership

Ouch! The Neurobiology of Feedback (Part I)

We can all recall a time that a partner, family member, friend, or colleague gave us some well-intended feedback that really hurt. Most of the time, …

Psychology

The 5 Communication Tactics That Helped Me Become a Better Leader

Effective leadership starts with effective communication. From writing emails to giving a company-wide speech, what you say and how you say it will matter.<p>Having a strong vision for your company is one thing. Being able to communicate it clearly is another ballgame. As a leader, your job can take …

New Research Says You Will Need This 1 Rare Management Skill to Be Successful

As the new poster boy for "Managing Compassionately," LinkedIn CEO Jeff Weiner has just raised the bar for leaders everywhere.<p>Conventional management thinking demands that standard work traits that drive results -- things like persistence, sacrifice, grit, resilience -- are what most bottom-line …

9 Questions Interesting People Ask to Cut Through the Small Talk

It alls starts with having a genuine interest in the other person.<p>I remember early in my young career, one of my biggest fears walking into a networking event to "schmooze" or meeting someone for a business lunch was boring the other person to tears in conversation.<p>I didn't want to be the wind-bag …

How to Increase Your Influence at Work

To be effective in organizations today, you must be able to influence people. Your title alone isn’t always enough to sway others, nor do you always have a formal position. So, what’s the best way to position yourself as an informal leader? How do you motivate colleagues to support your initiatives …

A Five-Year Workplace Study Reveals The Most Powerful Factor That Drives Top Performance

A remarkable new study of top performers finds that great leaders are great communicators. And they are great communicators because they’re great at simplifying.<p>I recently sat down with UC Berkeley management professor and former Harvard Business School professor, Morten Hansen, to talk about his …

UC Berkeley

3 Simple Ways to Create Real Connections | Inc.com

How often do you hear people speak with envy about companies with "real heart"? Companies like Starbucks, Ben & Jerry's, Southwest Airlines, Harley-Davidson, Nordstrom, The Container Store, Apple, FedEx, Fossil and Google, to name a few. Outsiders are constantly looking for their "secrets" to …

Southwest Airlines

4 Ways To Go From Manager To Leader

Perhaps you’re in a leadership role but don’t feel like you’ve earned the respect from your team. Maybe you feel like they don’t even like you. As a career coach to millennials, I’ve had plenty of new managers come to me, desperate to win approval from their team. It’s a classic case of manager …

Leadership

The Price Of Leadership

<i>Want to lead? Here’s the price you must pay.</i><p>We just named a new president to run Maddock Douglas, the innovation consultancy I founded 27 years ago. As you can imagine, finding the right person was difficult, but the decision was made easier because Maria, our new president, understands the …

Leadership

This Psychological Theory Will Motivate Your Team to Achieve More in 2018 | Inc.com

Peak performance cultures maintain a felt sense of creative tension. Peter Senge, author of <i>The Fifth Discipline</i>, says creative tension is the "gap between vision and current reality. It is a source of energy. If there were no gap, there would be no need for any action to move towards the …

Creativity

The Modern Leadership Philosophy That Creates a Culture of Commitment | Inc.com

<i>By Andrew Fayad, CEO of eLearning Mind.</i><p>When my company hires a new employee, we expect nothing less than a "ride or die" commitment. Yes, even in the millennial age of two-year job cycles.<p>That's because we're very intentional about creating a contemporary company culture that works for our team. …

In 3 Words, Nobelist Richard Thaler Shares the Secret of Effective Communication | Inc.com

He's a longtime professor at the University of Chicago. He's been called the father of "behavioral economics," which, according to the <i>Harvard Business Review</i>, "combines insights from psychology, judgment, and decision making and economics to generate a more accurate understanding of human …

University of Chicago

Why Is It So Difficult For Leaders To Give Positive Feedback?

At a recent event I asked the audience, “Which is easier, giving positive feedback or negative?” The majority indicated that it was much easier to deliver positive feedback. One participant commented, “It’s not difficult to tell someone they are doing a good job but it’s much harder to say, ‘You …

8 Vital Project Management Skills (and How to Build Them)

Free-Photos / PixabayBeing a project manager is a tough job. It’s not enough to create project plans and delegate tasks. You also have to be a …

Be an Example -- 3 Ways to Practice True Leadership

You don't want to be the next United Airlines; instead, take steps to empower employees to behave better by modeling true leadership for them.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Earlier this year, United Airlines became the subject of multiple controversies due to the way …

To Find Out What Employees Are Really Thinking, Don't Conduct a Survey; Do This Instead | Inc.com

<b>Do you need to understand what employees are really thinking?</b> Many leaders believe that the only way to assess employee opinions is to conduct a survey, often referred to as an "employee attitude survey" or an "employee engagement survey."<p>And although surveys can be valuable, there's a faster, …

Employee Engagement

Storytellers, Content Factories And The Diminishing Role Of Influencers

You know that something has become “a thing” when that something finds its way into marketing speak and marketing titles.<p>The city of Detroit has …

How To Be A Horizontal And Vertical Leader At The Same Time

Do you find leading your organization to be a constant balancing act? Sometimes you’re giving people flexibility to link up and learn, to “be their best”— but then you’re pushing them to the limit, demanding results. You want to be interconnected, horizontal, and coolly supportive of people far and …

Leadership

Leading Change: Five Extraordinary Habits Of Successful Change Leaders - Minnesota Edition - Minnesota Edition

<i>By Paul Feikema</i><p>A few months ago, I found myself in a conversation with the CEO of a major Australian retailer who, when asked about his biggest …

Why Great Leaders Care About Culture All the Time (Not Just When It's Bad) | Inc.com

Expectations need to be set in all relationships and business is no different. If you're not upfront with employees, new and old, your turnover rates will skyrocket. And it's not just about their responsibility or duties. You also need to clearly explain what it's like to work at your company and …

Corporate Culture

Why Do Some People Wield So Much Power?

I first started studying influence because I was personally terrible at it.<p>My grasp of the nuances of how to nudge my peers in directions that I wanted them to go was somewhat lacking. I believed if they could only see the artful logic of my intention they would automatically agree. Not so much.<p>At …

60 Top Motivational Quotes That Will Inspire You to Be an Outstanding Leader | Inc.com

Being a leader--being the boss--can feel like the hardest job of all. No matter how large your team, no matter how collaborative and engaged your employees, ultimately it's up to you--which means you need to find inspiration and motivation inside yourself.<p>At the same time, though, it's possible to …

Leadership

These 3 Emails--From the CEOs of Starbucks, Microsoft, and Amazon--Teach Extraordinary Lessons in Leadership | Inc.com

There are many ways to answer that question, but most would agree that true leadership involves the ability to practice what one preaches, to set the example, and to inspire others.<p>Over the past few years, I've studied the leadership styles of numerous successful business leaders while researching …

Leadership

Be the Most Persuasive Person in the Room: 9 Things Highly Influential People Always Do, According to Science | Inc.com

Every successful person I know is extremely good at persuading other people. Not manipulating or pressuring, but genuinely <i>persuading</i>: Describing the logic and benefits of an idea to gain agreement.<p>When you think of it that way, everyone needs to harness the power of persuasion: to convince other …

Self-improvement

Deep Connections Like These Will Make You Very Influential

Leaders. Sales people. Parents. Coaches. Consultants. Marketers. Therapists. Inventors. Entrepreneurs. There are few roles in life that don’t require an ongoing influence of other people. Getting others to reach higher performance levels. Behave in a new way. Buy something you’re selling. Change …

3 Core Beliefs Individuals On Winning Teams Have

If an employee works on an assembly line connecting two pieces of plastic together without any knowledge of what those pieces will become, he’ll never be invested in the organization. Similarly, if an employee doesn’t know anything about his fellow workers or what they do, he’ll never develop faith …

Employment